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Real time verification


Hello I can't do any payments anymore and I'm requested to complete identify information - see copy of the screen shot below. Unfortunately I only have a passport but not ID card ... he problem occured since I'm back in China after a 4 week biz trip to Germany. Btw I'm registered in China with all related residence and working permit! Need your help and to get to know what to do.




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  • martin.uhlemann
    martin.uhlemann
    2019-02-26

    Hello I can't do any payments anymore and I'm requested to complete identify information - see copy of the screen shot below. Unfortunately I only have a passport but not ID card ... he problem occured since I'm back in China after a 4 week biz trip to Germany. Btw I'm registered in China with all related residence and working permit! Need your help and to get to know what to do.

    2019-02-26
    有用
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    • 微信支付技术助手7
      微信支付技术助手7
      2019-02-26

      Hello, I have got your question, you can not use wechat pay because of the personal identification of wechat, so you need to apply a bank card in mainland China and bind it to wechat, then you complete your personal information, after these are completed you can use your wechat to receive and transfer money. Thanks

      2019-02-26
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