具体错误和手机信息如下：
记录时间：2019-01-02 15:23:21,113 线程ID:[36] 日志级别：ERROR 出错类：ERROR 小程序专用异常记录:{ "error": { "errorMessage": "webviewScriptError", "description": "Framework inner error (expect FLOW_INITIAL_CREATION but get another (ignoring data updates))", "detail": { "1": "$@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:849332", "2": "value@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:834792", "3": "value@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:810638", "4": "U@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:898373", "5": "j@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:899125", "6": "https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:900620", "7": "https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:889189", "8": "https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:119162", "9": "https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:96760", "10": "https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:94826", "11": "y@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:2:1774", "12": "global code@https://servicewechat.com/wxaf85470efe4d2d53/24/page-frame.html:1:72" } }, "currentPage": { "__wxExparserNodeId__": "5c23e989", "__route__": "pages/uploadClaimFile/uploadClaimFile", "route": "pages/uploadClaimFile/uploadClaimFile", "__displayReporter": { "showOptions": { "scene": 1089, "scene_note": "", "sessionid": "Session@1875293360#1629922#1546413070962", "usedstate": 2, "referpagepath": "MMImagePickerController", "clickTimestamp": 1546413835976, "prescene": 0, "prescene_note": "", "apptype": 1000, "publicLibVersion": "2.4.3", "query": "lossStatusId=1&insuredCertificateNo=721101653&insuredCertificateTypeCode=31&insuredName=%E6%B1%95%E5%A4%B4%E5%B8%82%E9%BE%99%E6%B9%96%E5%8C%BA%E6%9C%9D%E9%98%B3%E5%B0%8F%E5%AD%A6&insuranceType=2" }, "hideOptions": { "targetAction": 8, "targetPagePath": "MMUIImagePickerController" }, "route": "pages/uploadClaimFile/uploadClaimFile", "pageType": 2, "deferred": [], "showTimeStamp": 1546413838131, "pageReadyTime": 1546413215324, "showReferpagepath": "MMImagePickerController", "isentrance": 0, "isInitialLoading": false, "orientationChangeCount": 0, "startCostTime": null, "startType": null } },"breadcrumb": { "time": "2019/01/02 15:23:58", "belong": "Page", "route": "pages/uploadClaimFile/uploadClaimFile" }, "networkType": "wifi", "systemInfo": { "language": "zh_CN", "wifiEnabled": true, "bluetoothEnabled": false, "deviceOrientation": "portrait", "locationAuthorized": true, "notificationSoundAuthorized": true, "screenHeight": 736, "windowHeight": 672, "system": "iOS 11.4.1", "version": "7.0.1", "fontSizeSetting": 18, "notificationAuthorized": true, "statusBarHeight": 20, "windowWidth": 414, "pixelRatio": 3, "notificationBadgeAuthorized": true, "model": "iPhone 6 Plus<iPhone7,1>", "batteryLevel": 11, "screenWidth": 414, "locationEnabled": true, "microphoneAuthorized": true, "cameraAuthorized": true, "albumAuthorized": true, "notificationAlertAuthorized": true, "brand": "iPhone", "platform": "ios", "SDKVersion": "2.4.3" }} |
我们的正式服小程序出现了下面这种情况
百分之99的用户都没问题正常使用 但是 个别用户一进入小程序直接报错 无法操作
怎么办。。。。。。
请具体描述问题出现的流程，并提供能复现问题的简单代码片段（https://developers.weixin.qq.com/miniprogram/dev/devtools/minicode.html）。
官方后台是不是有详细的错误记录，提供appid是不是可以查到，这是线上版本，并不知道用户操作细节