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公众号设置菜单跳转小程序失败

这是第二次发帖子了,麻烦看眼,@官方,,,公众号设置菜单跳转小程序,有个店的会员,点菜单,有很大概率会跳转到备用的H5页面去,,甚至最新版安卓的微信也会提示,,,,,,公众号是 Xstreet    ,和小程序同名,,出现问题的是北京的一家店,,菜单项是右侧的会员中心。

appid:    wxfe87e52513ad81c2

页面:pages/index/index

h5:   http://crm.inxx.top/page/versionboot/index/

然后这个店没有wifi,听说网络也不是很好,,希望解答下,,发生好多次投诉了。。。其他店基本正常


日志抓到很多期,一天50+,,,目前在官方不给解答的情况下,只能h5里面添加小程序二维码,让这部分人进入小程序,很鸡肋。。。

这里是部分日志:


2018-08-05 23:24:39

------------------

h5引导页面信息:"mozilla/5.0 (windows nt 6.1; wow64) applewebkit/537.36 (khtml, like gecko) chrome/39.0.2171.95 safari/537.36 micromessenger/6.5.2.501 nettype/wifi windowswechat qbcore/3.43.884.400 qqbrowser/9.0.2524.400"

------------------------------------------------------------------------

2018-08-05 21:52:48

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 10_2_1 like mac os x) applewebkit/602.4.6 (khtml, like gecko) mobile/14d27 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:52:22

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_2_1 like mac os x) applewebkit/604.4.7 (khtml, like gecko) mobile/15c153 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:52:08

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_2_1 like mac os x) applewebkit/604.4.7 (khtml, like gecko) mobile/15c153 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:49:46

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_4_1 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15g77 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:45:20

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_4 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15f79 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:43:11

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_3 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15e302 micromessenger/6.7.1 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:38:00

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_2_2 like mac os x) applewebkit/604.4.7 (khtml, like gecko) mobile/15c202 micromessenger/6.7.1 nettype/4g language/en"

------------------------------------------------------------------------

2018-08-05 21:37:02

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_2_2 like mac os x) applewebkit/604.4.7 (khtml, like gecko) mobile/15c202 micromessenger/6.7.1 nettype/4g language/en"

------------------------------------------------------------------------

2018-08-05 21:36:11

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_3 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15e216 micromessenger/6.7.0 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:35:21

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_3 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15e216 micromessenger/6.7.0 nettype/4g language/zh_cn"

------------------------------------------------------------------------

2018-08-05 21:26:05

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h5引导页面信息:"mozilla/5.0 (iphone; cpu iphone os 11_1_2 like mac os x) applewebkit/604.3.5 (khtml, like gecko) mobile/15b202 micromessenger/6.7.0 nettype/4g language/zh_cn"

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最后一次编辑于  2018-08-06  (未经腾讯允许,不得转载)
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1 个回答

  • 社区技术运营专员-娇华
    社区技术运营专员-娇华
    2018-08-06

    你好,麻烦提供下openid,以及这个openid最近一次有问题的时间点(时间点的格式就按照你上面给的时间格式)

    2018-08-06
    赞同
    回复 4
    • 晨曦灬峰
      晨曦灬峰
      2018-08-08

      2018-08-08 14:24:46

      ------------------

      h5引导页面信息:,open_id   =   oVqk71oC6iVx3yjgvl10J8TFUJCc

      手机型号:iphone6/7/8 plus

      "mozilla/5.0 (iphone; cpu iphone os 10_3_2 like mac os x) applewebkit/603.2.4 (khtml, like gecko) mobile/14f89 micromessenger/6.7.1 nettype/4g language/zh_cn"

      ------------------------------------------------------------------------


      2018-08-08
      回复
    • 晨曦灬峰
      晨曦灬峰
      2018-08-09

      2018-08-08 22:24:34

      ------------------

      h5引导页面信息:,open_id=oVqk71oebd30i2oJCWBQpnBUTc9E

      手机型号:iphone6/7/8 plus

      "mozilla/5.0 (iphone; cpu iphone os 11_4_1 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15g77 micromessenger/6.7.0 nettype/4g language/zh_cn"

      ------------------------------------------------------------------------

      2018-08-08 22:04:02

      ------------------

      h5引导页面信息:,open_id=oVqk71kh4XOGlsEZfJE66vAA4uEk

      手机型号:iphone6/7/8

      "mozilla/5.0 (iphone; cpu iphone os 11_4_1 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15g77 micromessenger/6.7.1 nettype/4g language/zh_cn"

      ------------------------------------------------------------------------

      2018-08-08 22:02:46

      ------------------

      h5引导页面信息:,open_id=oVqk71kh4XOGlsEZfJE66vAA4uEk

      手机型号:iphone6/7/8

      "mozilla/5.0 (iphone; cpu iphone os 11_4_1 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15g77 micromessenger/6.7.1 nettype/4g language/zh_cn"

      ------------------------------------------------------------------------

      2018-08-08 21:55:52

      ------------------

      h5引导页面信息:,open_id=oVqk71gTIoGnxgUEOoSQxOHLXD_Q

      手机型号:iphone6/7/8

      "mozilla/5.0 (iphone; cpu iphone os 11_4 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15f79 micromessenger/6.7.1 nettype/wifi language/zh_cn"

      ------------------------------------------------------------------------

      2018-08-08 21:55:08

      ------------------

      h5引导页面信息:,open_id=oVqk71mRk41Z4CjXwm3uzWSm7jzE

      手机型号:iphone6/7/8

      "mozilla/5.0 (iphone; cpu iphone os 11_4_1 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15g77 micromessenger/6.6.7 nettype/4g language/zh_cn"

      ------------------------------------------------------------------------

      2018-08-08 21:52:43

      ------------------

      h5引导页面信息:,open_id=oVqk71oes5gEaDVVdc3GnFrpAAdc

      手机型号:iphone6/7/8

      "mozilla/5.0 (iphone; cpu iphone os 11_3 like mac os x) applewebkit/605.1.15 (khtml, like gecko) mobile/15e302 micromessenger/6.7.1 nettype/4g language/zh_hk"

      ------------------------------------------------------------------------


      2018-08-09
      回复
    • 社区技术运营专员-娇华
      社区技术运营专员-娇华
      2018-08-09回复晨曦灬峰

      你好,反馈已收到,我们查下,有结果立即回复

      2018-08-09
      回复
    • 成志
      成志
      10-15
      有结果了么?
      10-15
      回复