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小程序订阅消息后,为什么直接提示user refuse to accept?

问题描述:

1)在2023-11-13 18:59:09创建了一个订阅提醒。提醒时间为:2023-11-14 20:05:00

请求参数:{"data":{"time11":{"value":"2023-11-14 20:05:00"},"thing13":{"value":"今日事今日毕,记得尽快处理哦!"},"thing4":{"value":"淘菜菜拿菜"},"thing1":{"value":" "}},"page":"/pages/index/index","template_id":"YkkrtzkKz6QhVLrnUhYI2Pmrp0vqRH-3zZgtchCkttM","touser":"o_-E55MrsVXZFP4kYfUTLvhPvX9M"}

返回结果:{"errcode":43101,"errmsg":"user refuse to accept the msg rid: 6553626c-7c406607-69de6abf"}

2)在2023-11-14 07:53:04创建了一个订阅提醒。提醒时间为:2023-11-14 20:20:00

请求参数:{"data":{"time11":{"value":"2023-11-14 20:20:00"},"thing13":{"value":"今日事今日毕,记得尽快处理哦!"},"thing4":{"value":"帽子"},"thing1":{"value":" "}},"page":"/pages/index/index","template_id":"YkkrtzkKz6QhVLrnUhYI2Pmrp0vqRH-3zZgtchCkttM","touser":"o_-E55MrsVXZFP4kYfUTLvhPvX9M"}

返回结果:{"errcode":43101,"errmsg":"user refuse to accept the msg rid: 655365f0-441c3fb5-7c0ef081"}

备注:以上2个订阅提醒,都没有收到消息。麻烦排查下。我的小程序设置的是总是允许,以上操作。这种情况不是每次都能复现,我真的严重怀疑是官方api的bug,麻烦尽快排查下。有时候一天订阅2个消息都无法收到,有时候一天订阅5个消息确都能收到。很奇怪。


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