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ios 启动白屏 , 官方帮忙看看?

iPhone

iPhone 6s<iPhone8,1>

7.0.8

2.8.3

iOS 9.3.1


用户日志:
 
2019-10-10 22:41:35 [log] page pages/check onLoad have been invoked
 
2019-10-10 22:41:35 [log] page pages/check onShow have been invoked
 
2019-10-10 22:41:35 [log] page pages/check onReady have been invoked
 
2019-10-10 22:41:36 [log] wx.getNetworkType api invoke
 
2019-10-10 22:41:36 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-10 22:41:36 [log] wx.onNetworkStatusChange api invoke
 
2019-10-10 22:42:1 [log] page pages/check onHide have been invoked
 
2019-10-10 22:42:4 [log] page pages/check onUnload have been invoked
 
2019-10-10 22:42:4 [log] page pages/check onLoad have been invoked
 
2019-10-10 22:42:4 [log] page pages/check onShow have been invoked
 
2019-10-10 22:42:5 [log] page pages/check onReady have been invoked
 
2019-10-10 22:42:15 [log] page pages/check onHide have been invoked
 
2019-10-10 22:51:21 [log] page pages/check onUnload have been invoked
 
2019-10-10 22:51:21 [log] page pages/check onLoad have been invoked
 
2019-10-10 22:51:21 [log] page pages/check onShow have been invoked
 
2019-10-10 22:51:22 [log] page pages/check onReady have been invoked
 
2019-10-10 22:51:26 [log] page pages/check onHide have been invoked
 
2019-10-10 22:51:31 [log] page pages/check onUnload have been invoked
 
2019-10-10 22:51:31 [log] page pages/check onLoad have been invoked
 
2019-10-10 22:51:31 [log] page pages/check onShow have been invoked
 
2019-10-10 22:51:32 [log] page pages/check onReady have been invoked
 
2019-10-10 22:51:34 [log] page pages/check onHide have been invoked
 
2019-10-10 22:53:38 [log] page pages/check onUnload have been invoked
 
2019-10-10 22:53:38 [log] page pages/check onLoad have been invoked
 
2019-10-10 22:53:38 [log] page pages/check onShow have been invoked
 
2019-10-10 22:53:39 [log] page pages/check onReady have been invoked
 
2019-10-10 22:53:43 [log] page pages/check onHide have been invoked
 
2019-10-11 0:45:24 [log] page pages/check onLoad have been invoked
 
2019-10-11 0:45:24 [log] page pages/check onShow have been invoked
 
2019-10-11 0:45:24 [log] page pages/check onReady have been invoked
 
2019-10-11 0:45:26 [log] wx.getNetworkType api invoke
 
2019-10-11 0:45:26 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 0:45:26 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 0:46:13 [log] page pages/check onHide have been invoked
 
2019-10-11 0:46:18 [log] page pages/check onUnload have been invoked
 
2019-10-11 0:46:18 [log] page pages/check onLoad have been invoked
 
2019-10-11 0:46:18 [log] page pages/check onShow have been invoked
 
2019-10-11 0:46:18 [log] page pages/check onReady have been invoked
 
2019-10-11 0:46:21 [log] page pages/check onHide have been invoked
 
2019-10-11 0:46:30 [log] page pages/check onUnload have been invoked
 
2019-10-11 0:46:30 [log] page pages/check onLoad have been invoked
 
2019-10-11 0:46:30 [log] page pages/check onShow have been invoked
 
2019-10-11 0:46:30 [log] page pages/check onReady have been invoked
 
2019-10-11 0:46:39 [log] page pages/check onHide have been invoked
 
2019-10-11 0:46:44 [log] page pages/check onShow have been invoked
 
2019-10-11 0:46:47 [log] page pages/check onHide have been invoked
 
2019-10-11 8:27:12 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:27:12 [log] page pages/check onShow have been invoked
 
2019-10-11 8:27:12 [log] page pages/check onReady have been invoked
 
2019-10-11 8:27:14 [log] wx.getNetworkType api invoke
 
2019-10-11 8:27:14 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 8:27:14 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 8:27:19 [log] page pages/check onHide have been invoked
 
2019-10-11 8:27:22 [log] page pages/check onUnload have been invoked
 
2019-10-11 8:27:22 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:27:22 [log] page pages/check onShow have been invoked
 
2019-10-11 8:27:22 [log] page pages/check onReady have been invoked
 
2019-10-11 8:27:26 [log] page pages/check onHide have been invoked
 
2019-10-11 8:27:28 [log] page pages/check onUnload have been invoked
 
2019-10-11 8:27:28 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:27:28 [log] page pages/check onShow have been invoked
 
2019-10-11 8:27:29 [log] page pages/check onReady have been invoked
 
2019-10-11 8:27:31 [log] page pages/check onHide have been invoked
 
2019-10-11 8:30:30 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:30:30 [log] page pages/check onShow have been invoked
 
2019-10-11 8:30:30 [log] page pages/check onReady have been invoked
 
2019-10-11 8:30:32 [log] wx.getNetworkType api invoke
 
2019-10-11 8:30:32 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 8:30:32 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 8:30:34 [log] page pages/check onHide have been invoked
 
2019-10-11 8:30:37 [log] page pages/check onUnload have been invoked
 
2019-10-11 8:30:37 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:30:37 [log] page pages/check onShow have been invoked
 
2019-10-11 8:30:37 [log] page pages/check onReady have been invoked
 
2019-10-11 8:30:43 [log] page pages/check onHide have been invoked
 
2019-10-11 8:30:54 [log] page pages/check onUnload have been invoked
 
2019-10-11 8:30:54 [log] page pages/check onLoad have been invoked
 
2019-10-11 8:30:54 [log] page pages/check onShow have been invoked
 
2019-10-11 8:30:54 [log] page pages/check onReady have been invoked
 
2019-10-11 8:30:58 [log] page pages/check onHide have been invoked
 
2019-10-11 11:22:40 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:22:40 [log] page pages/check onShow have been invoked
 
2019-10-11 11:22:40 [log] page pages/check onReady have been invoked
 
2019-10-11 11:22:42 [log] wx.getNetworkType api invoke
 
2019-10-11 11:22:42 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 11:22:42 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 11:22:42 [log] page pages/check onHide have been invoked
 
2019-10-11 11:24:21 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:24:21 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:24:21 [log] page pages/check onShow have been invoked
 
2019-10-11 11:24:22 [log] page pages/check onReady have been invoked
 
2019-10-11 11:24:25 [log] page pages/check onHide have been invoked
 
2019-10-11 11:35:17 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:35:17 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:35:17 [log] page pages/check onShow have been invoked
 
2019-10-11 11:35:17 [log] page pages/check onReady have been invoked
 
2019-10-11 11:35:27 [log] page pages/check onHide have been invoked
 
2019-10-11 11:35:35 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:35:35 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:35:35 [log] page pages/check onShow have been invoked
 
2019-10-11 11:35:36 [log] page pages/check onReady have been invoked
 
2019-10-11 11:35:40 [log] page pages/check onHide have been invoked
 
2019-10-11 11:36:15 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:36:15 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:36:15 [log] page pages/check onShow have been invoked
 
2019-10-11 11:36:15 [log] page pages/check onReady have been invoked
 
2019-10-11 11:36:18 [log] page pages/check onHide have been invoked
 
2019-10-11 11:36:21 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:36:21 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:36:21 [log] page pages/check onShow have been invoked
 
2019-10-11 11:36:21 [log] page pages/check onReady have been invoked
 
2019-10-11 11:36:26 [log] page pages/check onHide have been invoked
 
2019-10-11 11:49:10 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:49:10 [log] page pages/check onShow have been invoked
 
2019-10-11 11:49:10 [log] page pages/check onReady have been invoked
 
2019-10-11 11:49:12 [log] wx.getNetworkType api invoke
 
2019-10-11 11:49:12 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 11:49:12 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 11:49:15 [log] page pages/check onHide have been invoked
 
2019-10-11 11:53:34 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:53:34 [log] page pages/check onShow have been invoked
 
2019-10-11 11:53:34 [log] page pages/check onReady have been invoked
 
2019-10-11 11:53:36 [log] wx.getNetworkType api invoke
 
2019-10-11 11:53:36 [log] wx.getNetworkType success callback with msg getNetworkType:ok
 
2019-10-11 11:53:36 [log] wx.onNetworkStatusChange api invoke
 
2019-10-11 11:53:38 [log] page pages/check onHide have been invoked
 
2019-10-11 11:53:40 [log] page pages/check onUnload have been invoked
 
2019-10-11 11:53:40 [log] page pages/check onLoad have been invoked
 
2019-10-11 11:53:40 [log] page pages/check onShow have been invoked
 
2019-10-11 11:53:40 [log] page pages/check onReady have been invoked
 
2019-10-11 11:53:50 [log] page pages/check onHide have been invoked
 
2019-10-11 11:53:52 [log] page pages/check onShow have been invoked
 
2019-10-11 11:54:0 [log] page pages/check onHide have been invoked
 
2019-10-11 11:54:16 [log] page pages/check onShow have been invoked
 
2019-10-11 11:54:42 [log] page pages/check onHide have been invoked


用户进来就是白屏


最后一次编辑于  10-12
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3 个回答

  • 社区技术运营专员-小柿子
    社区技术运营专员-小柿子
    10-12

    麻烦提供能复现问题的代码片段https://developers.weixin.qq.com/miniprogram/dev/devtools/minicode.html

    10-12
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    回复 10
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  • 🍷 🍷 Chao
    🍷 🍷 Chao
    10-12


    10-12
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    回复 6
    • 刁_Kyle
      刁_Kyle
      10-12
      检查一下代码逻辑
      10-12
      回复
    • 刁_Kyle
      刁_Kyle
      10-12
      如果可以把用户的行为也一起上报吧,目前看不到用户调用了哪些方法,在调用哪个方法时出的问题
      10-12
      回复
    • 🍷 🍷 Chao
      🍷 🍷 Chao
      10-12回复刁_Kyle
      关键其他用户是正常的 , 不是逻辑问题 , 我判断是兼容性问题
      10-12
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    • 刁_Kyle
      刁_Kyle
      10-12回复🍷 🍷 Chao
      iOS 9.3.1 系统有点低
      10-12
      回复
    • 🍷 🍷 Chao
      🍷 🍷 Chao
      10-12回复刁_Kyle
      那你还能让用户升级不成....无法改变用户,只能自己解决
      10-12
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  • 刁_Kyle
    刁_Kyle
    10-12

    没看到异常。是仅此一个用户,还是这个机型的用户都会这样? 用户移除小程序,重新打开还有这种情况吗

    10-12
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    回复 1
    • 🍷 🍷 Chao
      🍷 🍷 Chao
      10-12
      用户统计不了,客户说很多人都这情况 , 都是ios才会出现,
      10-12
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