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线上错误,Failed get storage group..


webviewSDKScriptError Failed get storage group metadata;

getGlobalStorage:fail:access denied Error: Failed get storage group metadata

at Ke (:44:20578)

at :44:23185

at Object.w (:41:2398)

at Object.ret.invokeCallbackHandler (:21:28)

at :1:67


小程序名称:【足球战术板】

开发框架:wepy

错误原因分析:我在onError()中设置了将错误信息发送到邮箱, 然后就看到这些错误,应该是获取storage数据出错,错误原因可能是这个小程序较为频繁的操作storage,但详细信息不清楚,错误堆栈也很模糊,请问这是程序问题还是小程序本身问题?

最后一次编辑于  2018-09-21  (未经腾讯允许,不得转载)
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19 个回答

  • nickname
    nickname
    2018-09-21

    你好,这些是在什么机型下出现的呢?开发版能否复现问题呢?

    2018-09-21
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    • 超杰
      超杰
      2018-09-21

      本地不能复现,线上捕获的错误通过服务器发送到邮箱上就这些信息,既然你提了,我就把用户的手机信息页获取一下,等下次出现吧

      2018-09-21
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    • 超杰
      超杰
      2018-09-25

      您好,在过去的三天内,小程序总浏览量为:2,926   报错发生:27次,仅发生在安卓上,苹果没有,品牌主要为:华为,小米,vivo,oppo,具体数据为:


      {"benchmarkLevel": 8,"screenHeight": 604,"version": "6.7.2","system": "Android 8.0.0","model": "KNT-AL20","brand": "HONOR","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 8,"screenHeight": 604,"version": "6.7.2","system": "Android 8.0.0","model": "KNT-AL20","brand": "HONOR","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 7,"screenHeight": 720,"version": "6.7.2","system": "Android 8.1.0","model": "vivo X20A","brand": "vivo","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 7,"screenHeight": 720,"version": "6.7.2","system": "Android 8.1.0","model": "vivo X20A","brand": "vivo","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.0","benchmarkLevel": 9,"brand": "Xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI NOTE Pro","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.0","benchmarkLevel": 9,"brand": "Xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI NOTE Pro","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 14,"screenHeight": 680,"version": "6.7.2","system": "Android 8.0.0","model": "BKL-AL20","brand": "HONOR","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 14,"screenHeight": 680,"version": "6.7.2","system": "Android 8.0.0","model": "BKL-AL20","brand": "HONOR","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": -1,"screenHeight": 785,"version": "6.7.3","system": "Android 8.1.0","model": "MI 6X","deviceOrientation": "portrait","brand": "xiaomi","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": -1,"screenHeight": 785,"version": "6.7.3","system": "Android 8.1.0","model": "MI 6X","deviceOrientation": "portrait","brand": "xiaomi","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 11,"screenHeight": 597,"version": "6.7.2","system": "Android 8.0.0","model": "EVA-AL10","brand": "HUAWEI","platform": "android","SDKVersion": "2.3.0"}




      {"benchmarkLevel": 11,"screenHeight": 597,"version": "6.7.2","system": "Android 8.0.0","model": "EVA-AL10","brand": "HUAWEI","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 5.1.1","benchmarkLevel": 5,"brand": "Xiaomi","screenHeight": 640,"version": "6.7.2","model": "2014813","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 5.1.1","benchmarkLevel": 5,"brand": "Xiaomi","screenHeight": 640,"version": "6.7.2","model": "2014813","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 15,"screenHeight": 603,"version": "6.7.2","system": "Android 8.0.0","model": "MHA-AL00","brand": "HUAWEI","platform": "android","SDKVersion": "2.3.0"}


      {"benchmarkLevel": 15,"screenHeight": 603,"version": "6.7.2","system": "Android 8.0.0","model": "MHA-AL00","brand": "HUAWEI","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 6.0.1","benchmarkLevel": 6,"brand": "OPPO","screenHeight": 640,"version": "6.7.2","model": "OPPO A57","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 6.0.1","benchmarkLevel": 6,"brand": "OPPO","screenHeight": 640,"version": "6.7.2","model": "OPPO A57","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.1.2","benchmarkLevel": 8,"brand": "xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI 5X","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.1.2","benchmarkLevel": 8,"brand": "xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI 5X","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.1.2","benchmarkLevel": 8,"brand": "xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI 5X","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.1.2","benchmarkLevel": 8,"brand": "xiaomi","version": "6.7.2","screenHeight": 640,"model": "MI 5X","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 5.1.1","benchmarkLevel": 6,"brand": "vivo","screenHeight": 640,"version": "6.7.2","model": "vivo V3Max A","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.0","benchmarkLevel": 6,"brand": "HUAWEI","screenHeight": 604,"version": "6.7.2","model": "TRT-AL00A","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 7.0","benchmarkLevel": 6,"brand": "HUAWEI","screenHeight": 604,"version": "6.7.2","model": "TRT-AL00A","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 5.1.1","benchmarkLevel": 18,"brand": "vivo","screenHeight": 640,"version": "6.7.2","model": "vivo X7Plus","platform": "android","SDKVersion": "2.3.0"}


      {"system": "Android 6.0.1","benchmarkLevel": 9,"brand": "vivo","screenHeight": 640,"version": "6.7.2","model": "vivo X9","platform": "android","SDKVersion": "2.3.0}




      2018-09-25
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    • LastLeaf
      LastLeaf
      2018-10-24

      感谢反馈。这个问题是小程序基础库更新中的一个小问题导致的,属于误报,对逻辑没有任何影响。我们已经更新修复,麻烦观察一下接下来几天报错量是否有所下降。

      2018-10-24
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    • 永泉_
      永泉_
      2018-10-27回复LastLeaf

      你好。我们小程序也会出现这个问题,跟楼主描述的一致。从10月13号到目前为止出现了102次,到目前还是会看到有这个错误出现。

      2018-10-27
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    • 超杰
      超杰
      2018-10-29回复LastLeaf

      没有下降,反而上升了,以前是每天十几个,现在是每天几十个邮件报错,我们小程序量不是很大,才每天2千左右浏览量,三天下来就200多封错误邮件通知了

      2018-10-29
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    查看更多(9)
  • 超杰
    超杰
    2018-10-29

    没有下降,反而上升了,以前是每天十几个,现在是每天几十个邮件报错,我们小程序量不是很大,才每天2千左右浏览量,三天下来就200多封错误邮件通知了

    2018-10-29
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  • username
    username
    2018-12-13

    现在这个仍然会报错

    2018-12-13
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    回复 1
    • 超杰
      超杰
      2018-12-13

      不用管它就行了

      2018-12-13
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  • 遥遥(Tyler)
    遥遥(Tyler)
    07-26

    我们每天也有很大多这样的报错,现在还没有解决吗?

    还是有大量的报错,有没有人再管一管?

    07-26
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