我们最近发现,个别订单发货后。会收到channels_ec_order_ext_info_update消息(type=5),变更的内容是虚拟号、比如订单3732676853715311104。但有的订单发货后,并不会收到虚拟号变更逻辑、例如订单3732679488426088960。请问平台下发虚拟号变更是什么规则?
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我们最近发现,个别订单发货后。会收到channels_ec_order_ext_info_update消息(type=5),变更的内容是虚拟号、比如订单3732676853715311104。但有的订单发货后,并不会收到虚拟号变更逻辑、例如订单3732679488426088960。请问平台下发虚拟号变更是什么规则?
你好,补充信息
1、相关订单的完整请求参数:订单号3732676853715311104
2、两次订单对应的API调用时间(精确到时分秒)
第一次:Dec 2, 2025 @ 10:26:44.901
第二次:Dec 2, 2025 @ 14:21:27.454
3、两个订单的接口返回原始报文(需包含errcode/errmsg)
第一次报文:
{"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764642403,"status":20,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","use_tel_number":0,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[],"ship_done_time":0,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}}
第二次报文:
{"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764656487,"status":30,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","tel_number_ext_info":{"real_tel_number":"139****0775","virtual_tel_number":"18400984191-0775","virtual_tel_expire_time":1767241651,"has_delay_times":0},"use_tel_number":1,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[{"waybill_id":"SF3262259346637","delivery_id":"SF","product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","product_cnt":1}],"delivery_name":"顺丰速运","delivery_time":1764656486,"deliver_type":1}],"ship_done_time":1764656486,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}}
4、小程序或服务商的APPID
APPID:wx1b80498468985c93
2、两次订单对应的API调用时间(精确到时分秒)
第一次:Dec 2, 2025 @ 10:26:44.901
第二次:Dec 2, 2025 @ 14:21:27.454
3、两个订单的接口返回原始报文(需包含errcode/errmsg)
第一次报文:
{"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764642403,"status":20,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","use_tel_number":0,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[],"ship_done_time":0,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}}
第二次报文:
{"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764656487,"status":30,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","tel_number_ext_info":{"real_tel_number":"139****0775","virtual_tel_number":"18400984191-0775","virtual_tel_expire_time":1767241651,"has_delay_times":0},"use_tel_number":1,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[{"waybill_id":"SF3262259346637","delivery_id":"SF","product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","product_cnt":1}],"delivery_name":"顺丰速运","delivery_time":1764656486,"deliver_type":1}],"ship_done_time":1764656486,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}}
4、小程序或服务商的APPID
APPID:wx1b80498468985c93