If you have any problems on using the Weixin Open Platform, contact the Weixin Team by sending an email to weixin-open@qq.com.

The Weixin Open Platform will solve your problem as soon as possible.

Because we receive a huge volume of emails, you can use the following format for your email subjects to help us handle it faster. We give priority to issues that are clearly categorized and described.

Email subject: [Issue Category] A description of the problem

For example: [Weixin Login] iOS 7.1 login SDK cannot be opened normally

Issue categories include:

1. Account Related

2. Account Retrieval

3. Application Review

4. Application Appeal

5. Weixin Login

6. Weixin Sharing

7. Weixin Favorites

8. Smart API

9. Third-party Platform

10. Weixin JS-SDK Feedback

11. Weixin Web DevTools

12. Other Issues