请教下:
用户申请退货退款->(小程序侧)同意退货->(微信侧)上传退货物流信息->(小程序侧)拒绝退款->(微信侧)用户修改退款申请->(小程序侧)同意退款;
报以下错误:
请求地址:https://api.weixin.qq.com/shop/ecaftersale/acceptrefund?access_token=xxxxxx
请求参数:{"aftersale_id":"4000000001658687","out_aftersale_id":""}
响应结果:{"errcode":2747008,"errmsg":" 状态流转失败, detail: 当前状态为(商家处理退款申请中),不允许执行操作(商家确认收货). rid: 628c9858-225dd60b-5d689c57"}
用户二次修改申请售后是仅退款还是退款退货?如果是退款退货你应该调用同意退货
请求地址:https://api.weixin.qq.com/shop/ecaftersale/acceptreturn?access_token=xxx
请求参数:{"out_aftersale_id":"","aftersale_id":"4000000001658687","address_info":{"receiver_name":"张三","detailed_address":"上海","tel_number":"12345678901","country":"其他","province":"其他","city":"其他","town":"其他"}}
响应结果:{"errcode":2747008,"errmsg":" 状态流转失败, detail: 当前状态为(商家处理退款申请中),不允许执行操作(商家同意退货). rid: 628ee6a5-6dc7f987-6e562966"}
{"errcode":0,"errmsg":"ok","after_sales_order":{"out_aftersale_id":"","aftersale_id":4000000001658687,"out_order_id":"10220524766095221","order_id":3303509199527479040,"product_info":{"out_product_id":"23064","product_id":0,"out_sku_id":"5fbdcde6622c8","sku_id":0,"product_cnt":1},"type":2,"return_info":{"order_return_time":1653376905221,"delivery_id":"BEST","waybill_id":"649452469445","delivery_name":"百世快递"},"orderamt":100,"refund_reason_type":7,"refund_reason":"测试被拒绝退款后修改退款申请","media_list":[{"type":1,"url":"https://store.mp.video.tencent-cloud.com/160/20304/snscosdownload/SH/reserved/6xykWLEnztJwnt0lZ8DEH8EpibO9KibkHXWcDUNS9WYzX2o2XAamzcdwIGSAhMgMibpax8F5J7p1alAlZC8ibCIiaDg?token=x5Y29zUxcibBUympiaOM4DbmH0R1kicQzZVkT4RjNy9XBXU8wXhcHsALGrWFqQAhYYl&idx=1&expire=1653637021","thumb_url":"https://store.mp.video.tencent-cloud.com/160/20304/snscosdownload/SH/reserved/6xykWLEnztJwnt0lZ8DEH8EpibO9KibkHXWcDUNS9WYzX2o2XAamzcdwIGSAhMgMibpax8F5J7p1alAlZC8ibCIiaDg?token=x5Y29zUxcibBUympiaOM4DbmH0R1kicQzZVkT4RjNy9XBXU8wXhcHsALGrWFqQAhYYl&idx=1&expire=1653637021"}],"status":2,"create_time":"1653376856177","update_time":"1653377823524","openid":"oSyrA4p-dzAtc1CJGxjvEDszptzc","refund_pay_detail":{"refund_id":""},"return_id":"2412305508704501763"}}
请求地址:https://api.weixin.qq.com/shop/ecaftersale/get?access_token=xx
请求参数:{"aftersale_id":"4000000001695120","out_aftersale_id":""}
响应结果:{"errcode":0,"errmsg":"ok","after_sales_order":{"out_aftersale_id":"","aftersale_id":4000000001695120,"out_order_id":"10220601648550368","order_id":3303689619247334656,"product_info":{"out_product_id":"23064","product_id":0,"out_sku_id":"5fbdcde6622c8","sku_id":0,"product_cnt":1},"type":2,"return_info":{"order_return_time":1654072270291,"delivery_id":"BEST","waybill_id":"123456789","delivery_name":"百世快递"},"orderamt":1,"refund_reason_type":7,"refund_reason":"","media_list":[],"status":2,"create_time":"1654072123985","update_time":"1654072616687","openid":"oSyrA4kaV_ww8SIjulOCr3itaJhE","refund_pay_detail":{"refund_id":""},"return_id":"2423970700513296387"}}
--------------------------------------------------------------
直接调用退货
请求地址:https://api.weixin.qq.com/shop/ecaftersale/acceptreturn?access_token=xx
请求参数:{"out_aftersale_id":"","aftersale_id":"4000000001695120","address_info":{"receiver_name":"123213","detailed_address":"21312","tel_number":"12312","country":"其他","province":"其他","city":"其他","town":"其他"}}
响应结果:{"errcode":2747008,"errmsg":" 状态流转失败, detail: 当前状态为(商家处理退款申请中),不允许执行操作(商家同意退货). rid: 629729dd-5e463ba1-2d10d235"}
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直接调用退款:
请求地址:https://api.weixin.qq.com/shop/ecaftersale/acceptrefund?access_token=xxx
请求参数:{"aftersale_id":"4000000001695120","out_aftersale_id":""}
响应结果:{"errcode":2747008,"errmsg":" 状态流转失败, detail: 当前状态为(商家处理退款申请中),不允许执行操作(商家确认收货). rid: 62972645-56f8e554-2d744030"}