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【快递配送】物流助手生成订单接口报错,怎么解决?

物流助手,同样的订单参数在沙盒环境可以生成快递单,正式环境,却报错,正式的生成快递订单请求参数如下:{"order_id":"46010630101230914107","openid":"ooj295OLC6Nl_cSeJHzfvQRs3SiE","delivery_id":"SF","biz_id":"8980578238","custom_remark":"","add_source":0,"expect_time":1694696877498,"sender":{"name":"张凌","mobile":"1778462xxxx","company":"华桁技术工作室","province":"海南省","city":"海口市","address":"玉沙路5号国贸中心5C"},"receiver":{"name":"张先生","mobile":"1368752xxxx","province":"海南省","city":"三亚市","address":"君悦酒店"},"cargo":{"count":1,"weight":1.0,"space_x":40.0,"space_y":40.0,"space_z":40.0},"shop":{"img_url":"https://market-to-home.oss-accelerate.aliyuncs.com/image/20230910143639899-5495-1.jpg","goods_name":"薯片","goods_count":2},"insured":{"use_insured":0},"service":{"service_type":0,"service_name":"标准快递"}} ,返回报错信息如下:{"errcode":9300501,"errmsg":"delivery logic fail rid: 6502b14e-42097bc5-0338d042","delivery_resultcode":-1,"delivery_resultmsg":"unknown ERROR","waybill_data":[]} ,请求参数的手机号用XXX代替了,请官方大佬帮忙解答一下?

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