收藏
回答

电脑端微信登录之后会闪退并出现错误报告?

1.版本:电脑win10,微信最新版3.9.11。

2.错误描述:电脑端微信登录成功后,在会话框界面卡顿,然后闪退并弹出“错误报告”对话框。尝试重新安装微信、重启电脑都不行。

3.WinDbg打开dmp文件,显示如下内容:

*******************************************************************************

*                                                                             *

*                        Exception Analysis                                   *

*                                                                             *

*******************************************************************************


*** WARNING: Unable to verify checksum for USER32.dll

*** WARNING: Unable to verify checksum for WeChat.exe

*** WARNING: Unable to verify checksum for KERNEL32.DLL

*** WARNING: Unable to verify checksum for ole32.dll

*** WARNING: Unable to verify checksum for KERNELBASE.dll

*** WARNING: Unable to verify checksum for twinapi.appcore.dll

*** WARNING: Unable to verify checksum for mmcrashpad_client64.dll


KEY_VALUES_STRING: 1


    Key  : Analysis.CPU.mSec

    Value: 4952


    Key  : Analysis.Elapsed.mSec

    Value: 82460


    Key  : Analysis.IO.Other.Mb

    Value: 21


    Key  : Analysis.IO.Read.Mb

    Value: 1


    Key  : Analysis.IO.Write.Mb

    Value: 47


    Key  : Analysis.Init.CPU.mSec

    Value: 3483


    Key  : Analysis.Init.Elapsed.mSec

    Value: 46038


    Key  : Analysis.Memory.CommitPeak.Mb

    Value: 224


    Key  : Failure.Bucket

    Value: IN_PAGE_ERROR_c000009c_c0000006_hardware_disk!Unknown


    Key  : Failure.Hash

    Value: {ea62a297-497b-7186-6930-07689f01e67d}


    Key  : InPageError.Desc

    Value: STATUS_DEVICE_DATA_ERROR


    Key  : InPageError.Subcode

    Value: c000009c


    Key  : Timeline.Process.Start.DeltaSec

    Value: 78


    Key  : WER.Process.Version

    Value: 3.9.11.17


FILE_IN_CAB:  58e8280b-1c83-476e-b345-f20db4850b56.dmp

NTGLOBALFLAG:  0


CONTEXT:  (.ecxr)

rax=0000016e5e61516c rbx=0000000000010886 rcx=000000000000b9f2

rdx=0000016e60aeda80 rsi=0000016e60af2914 rdi=0000016e5e61a000

rip=00007ffc1a2ec0cb rsp=0000002336cfd728 rbp=0000002336cfd9a0

 r8=0000000000010886  r9=0000016e60aeda80 r10=00007ffc15fb0000

r11=0000002336cfd880 r12=0000016e607ab530 r13=0000002336cfda30

r14=0000016e50dddd50 r15=0000002336cfd960

iopl=0         nv up ei pl nz na pe nc

cs=0033  ss=0000  ds=0000  es=0000  fs=0053  gs=002b             efl=00010202

WeChatWin!_ASSERT+0x639bbb:

00007ffc`1a2ec0cb f3a4            rep movs byte ptr [rdi],byte ptr [rsi]

Resetting default scope


EXCEPTION_RECORD:  (.exr -1)

ExceptionAddress: 00007ffc1a2ec0cb (WeChatWin!_ASSERT+0x0000000000639bbb)

   ExceptionCode: c0000006 (In-page I/O error)

  ExceptionFlags: 00000000

NumberParameters: 3

   Parameter[0]: 0000000000000001

   Parameter[1]: 0000016e5e61a000

   Parameter[2]: 00000000c000009c

Inpage operation failed at 0000016e5e61a000, due to I/O error 00000000c000009c


PROCESS_NAME:  WeChat.exe

ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_CODE_STR:  c0000006

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000016e5e61a000

EXCEPTION_PARAMETER3:  00000000c000009c

FAULTING_THREAD:  ffffffff


STACK_TEXT:  

00000000`00000000 00000000`00000000 hardware_disk!Unknown+0x0

STACK_COMMAND:  dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb

SYMBOL_NAME:  hardware_disk!Unknown

MODULE_NAME: hardware_disk

IMAGE_NAME:  hardware_disk

FAILURE_BUCKET_ID:  IN_PAGE_ERROR_c000009c_c0000006_hardware_disk!Unknown

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ea62a297-497b-7186-6930-07689f01e67d}

Followup:     MachineOwner

---------


最后一次编辑于  06-17
回答关注问题邀请回答
收藏
登录 后发表内容