我们做的微信小程序是一个珠宝类销售微信小程序，服务类目是“商家自营  >  珠宝玉石”，已审核通过。因为政策要求，需要客户（购买人）做实名认证和电子签。我们拟采用腾讯云的E证通和腾讯电子签。

目前，E证通和腾讯电子签，服务端后台调用都已经调试通过，但是在微信小程序端跳转时，都遇到“由于小程序违规，该功能暂时无法使用”的提示。

目前的小程序还没有发布任何正式版本，只是一个体验版，开发测试环境。

所以不理解为什么会有小程序违规的问题。

下面是E证通调用时，出现的错误问题：

user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2 Got EidToken: 37CC9735-A05A-457E-AA98-28100B23770C
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 reportStat EidStart enter
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 上报埋点： EidStart enter
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 navigateToEid release
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 reportStat showNavigateToEidDialog enter
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 上报埋点： showNavigateToEidDialog enter
Error: jump miniprogram banded
    at j (WAServiceMainContext.js?t=wechat&v=3.13.1:1)
    at async V (WAServiceMainContext.js?t=wechat&v=3.13.1:1)(env: Windows,mp,2.01.2510260; lib: 3.13.1)
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 err {errMsg: "navigateToMiniProgram:fail jump miniprogram banded"}
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 reportStat NavigateToEid cancel
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 上报埋点： NavigateToEid cancel
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 reportStat NavigateToEidDailog leave
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 上报埋点： NavigateToEidDailog leave
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 开始上报日志： {Token: "37CC9735-A05A-457E-AA98-28100B23770C", SourceType: "mp_sdk_uni", SourceVersion: "uni_1.0.5__stable", EnvVersion: "8.0.5", Timestamp: 1770173738023, …}
log writeFile err writeFile:fail the maximum size of the file storage limit is exceeded
vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9 上报日志完成： payload: {Token: "37CC9735-A05A-457E-AA98-28100B23770C", SourceType: "mp_sdk_uni", SourceVersion: "uni_1.0.5__stable", EnvVersion: "8.0.5", Timestamp: 1770173738023, …} res: {data: {…}, header: Proxy, statusCode: 200, cookies: Array(0), accelerateType: "none", …}
log writeFile err writeFile:fail the maximum size of the file storage limit is exceeded

下面是调用腾讯电子签，小程序端出现的错误信息：

log writeFile err writeFile:fail the maximum size of the file storage limit is exceeded
user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2 Jump URL: pages/guide/index?from=default&where=mini&id=yD3fbUUckpm8upjbU1UxhvWW2vAl6EBQ&to=CONTRACT_DETAIL&shortKey=yD3fbUycDvnk2IVqSs88
user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2 Navigating to MiniApp (Demo): pages/guide/index?from=default&where=mini&id=yD3fbUUckpm8upjbU1UxhvWW2vAl6EBQ&to=CONTRACT_DETAIL&shortKey=yD3fbUycDvnk2IVqSs88
Error: jump miniprogram banded
    at j (WAServiceMainContext.js?t=wechat&v=3.13.1:1)
    at async V (WAServiceMainContext.js?t=wechat&v=3.13.1:1)(env: Windows,mp,2.01.2510260; lib: 3.13.1)
user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2 Jump Failed {errMsg: "navigateToMiniProgram:fail jump miniprogram banded"}(env: Windows,mp,2.01.2510260; lib: 3.13.1)
fail @ user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2
Promise.then (async)
F @ vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9
(anonymous) @ vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9
(anonymous) @ user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2
Promise.then (async)
(anonymous) @ user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2
Promise.then (async)
serviceClick @ user.js?t=wechat&s=1770020281550&v=16cb0f82cbaecf7b1b27e48ca13e6a0d:2
(anonymous) @ vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9
(anonymous) @ vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9
Pt @ vendor.js?t=wechat&s=1770020281550&v=c9d9e819892bab4733c324b2fcd9ac94:9
main.js?t=wechat&s=1770020281550&v=a947b5ffbcd20cf32e5f4ab4f0c89b66:2 [toast] {title: "跳转失败: navigateToMiniProgram:fail jump miniprogram banded", icon: "none"}
main.js?t=wechat&s=1770020281550&v=a947b5ffbcd20cf32e5f4ab4f0c89b66:2 [toast] {title: "链接已复制", icon: "none"}
log writeFile err writeFile:fail the maximum size of the file storage limit is exceeded

请答复。

谢谢！