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物流助手生成运单成功后,快递公司收没收到订单?

生成运单的接口:https://api.weixin.qq.com/cgi-bin/express/business/order/add?access_token=ACCESS_TOKEN 
接口已返回:"errcode":0,"errmsg":"ok","order_id":"xxx","waybill_id":"xxxx","delivery_resultcode":0,"delivery_resultmsg":"success"
揽件时间为:"expect_time":1717577642
然后顺丰网点说没收到订单
请问,这种情况需要怎么排查


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