发现问题后进行了如下的检查

1、第一步调用核查code接口返回正常

curl -d '{"card_id":"pVVPA0uONIXZxJV4FV7ZM374NGLI","code":["v161129819000031"]}' -H 'Content-Type: application/json' https://api.weixin.qq.com/card/code/checkcode?access_token=41_v_T7YOoJTRa09pG4hRwpL9A_H5Az8lkMox3uNr8uvkyyv_2XI2Ch8ouHrmV9ryipsWs6c6ir9q8fucQ1dU5uS0gM3TG10juCsXDTjcb8M0IgXY4KeUS22hijnRMdQVhsnAu46NveFeS6OzChASJgADDQIZ

{"errcode":0,"errmsg":"ok","exist_code":["v161129819000031"],"not_exist_code":[]}

2、第二步调用查看卡券详情接口，返回正常

curl -d '{"card_id":"pVVPA0uONIXZxJV4FV7ZM374NGLI"}' -H 'Content-Type: application/json' https://api.weixin.qq.com/card/get?access_token=41_v_T7YOoJTRa09pG4hRwpL9A_H5Az8lkMox3uNr8uvkyyv_2XI2Ch8ouHrmV9ryipsWs6c6ir9q8fucQ1dU5uS0gM3TG10juCsXDTjcb8M0IgXY4KeUS22hijnRMdQVhsnAu46NveFeS6OzChASJgADDQIZ

{"errcode":0,"errmsg":"ok","card":{"card_type":"GENERAL_CARD","general_card":{"base_info":{"id":"pVVPA0uONIXZxJV4FV7ZM374NGLI","logo_url":"http:\/\/mmbiz.qpic.cn\/mmbiz_png\/KnaT5OkmyMIDib248A0wQvFyd62VztW1VouOm5H0h5ib93FmDNf28QOlGmFF0aicHd5nic2BNLppnyAaB96XHb46Jw\/0","code_type":"CODE_TYPE_QRCODE","brand_name":"广东赛壹","title":"0元预付费卡","date_info":{"type":"DATE_TYPE_PERMANENT"},"color":"#9062c0","notice":"使用时向收银员出示二维码","description":"礼品卡享受更多优惠","location_id_list":[],"get_limit":0,"use_custom_code":true,"status":"CARD_STATUS_VERIFY_OK","sku":{"quantity":1,"total_quantity":1},"create_time":1611628983,"update_time":1611630014,"custom_url_name":"赠送好友","custom_url":"pages\/homepage\/homepage","promotion_url":"https:\/\/www.7-11.cn\/Facilitate\/ArticleList.aspx?CID=15","promotion_url_name":"产品介绍","need_push_on_view":true,"use_all_locations":true,"get_custom_code_mode":"GET_CUSTOM_CODE_MODE_DEPOSIT","center_title":"立即使用","center_url":"https:\/\/devact.dmall.com\/dac\/card_bag\/?hideCustomNavigationBar=true&bounces=false#\/singleConsumeDetails","area_code_list":[],"giftcard_info":{"price":0},"max_give_friend_times":1},"supply_bonus":false,"supply_balance":true,"init_balance":0,"prerogative":"礼品卡享受更多优惠","auto_activate":true,"sub_card_type":"GIFT_CARD","background_pic_url":"http:\/\/mmbiz.qpic.cn\/mmbiz_jpg\/cBRVegnNQPwOsVzk1NpCu0kLqeQGfewCuAyIzQUQJk7SQx1SRBrdTfjdXic7VTt0SGVoIWibZ95UPb3ZojIUK3TQ\/0","advanced_info":{"time_limit":[],"text_image_list":[],"business_service":[],"consume_share_card_list":[],"share_friends":false}}}}

3、第三步调用查询code接口报40056

curl -d '{"card_id":"pVVPA0uONIXZxJV4FV7ZM374NGLI","code":"v161129819000031","check_consume":true}' -H 'Content-Type: application/json' https://api.weixin.qq.com/card/code/get?access_token=41_v_T7YOoJTRa09pG4hRwpL9A_H5Az8lkMox3uNr8uvkyyv_2XI2Ch8ouHrmV9ryipsWs6c6ir9q8fucQ1dU5uS0gM3TG10juCsXDTjcb8M0IgXY4KeUS22hijnRMdQVhsnAu46NveFeS6OzChASJgADDQIZ

{"errcode":40056,"errmsg":"invalid serial code hint: [X3jOta00703748]"}

已经查看了贵公司的相关文档，没有找到解决问题的方式，还请微信官方帮忙看下问题的原因是什么？