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用户反馈打开小程序白屏,其他用户正常?

设备型号

iPhone 6s Plus<iPhone8,2>

7.0.4

2.7.7

iOS 9.3.2

2019-8-7 12:11:24 [log] page pages/index/index onLoad have been invoked

2019-8-7 12:11:24 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:24 [log] page pages/index/index onReady have been invoked

2019-8-7 12:11:26 [log] wx.getNetworkType api invoke

2019-8-7 12:11:26 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-7 12:11:26 [log] wx.onNetworkStatusChange api invoke

2019-8-7 12:11:31 [log] page pages/index/index onHide have been invoked

2019-8-7 12:11:31 [log] page pages/order/order onLoad have been invoked

2019-8-7 12:11:31 [log] page pages/order/order onShow have been invoked

2019-8-7 12:11:31 [log] page pages/order/order onReady have been invoked

2019-8-7 12:11:32 [log] page pages/order/order onHide have been invoked

2019-8-7 12:11:32 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:35 [log] page pages/index/index onHide have been invoked

2019-8-7 12:11:35 [log] page pages/user/user onLoad have been invoked

2019-8-7 12:11:35 [log] page pages/user/user onShow have been invoked

2019-8-7 12:11:35 [log] page pages/user/user onReady have been invoked

2019-8-7 12:11:36 [log] page pages/user/user onHide have been invoked

2019-8-7 12:11:36 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:38 [log] page pages/index/index onHide have been invoked

2019-8-7 12:11:38 [log] page pages/user/user onShow have been invoked

2019-8-7 12:11:39 [log] page pages/user/user onHide have been invoked

2019-8-7 12:11:39 [log] page pages/order/order onShow have been invoked

2019-8-7 12:11:39 [log] page pages/order/order onHide have been invoked

2019-8-7 12:11:39 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:42 [log] page pages/index/index onHide have been invoked

2019-8-7 12:11:43 [log] page pages/index/index onUnload have been invoked

2019-8-7 12:11:43 [log] page pages/order/order onUnload have been invoked

2019-8-7 12:11:43 [log] page pages/user/user onUnload have been invoked

2019-8-7 12:11:43 [log] page pages/index/index onLoad have been invoked

2019-8-7 12:11:43 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:43 [log] page pages/index/index onReady have been invoked

2019-8-7 12:11:50 [log] page pages/index/index onHide have been invoked

2019-8-7 12:11:54 [log] page pages/index/index onUnload have been invoked

2019-8-7 12:11:54 [log] page pages/index/index onLoad have been invoked

2019-8-7 12:11:54 [log] page pages/index/index onShow have been invoked

2019-8-7 12:11:55 [log] page pages/index/index onReady have been invoked

2019-8-7 12:12:32 [log] page pages/index/index onHide have been invoked

2019-8-7 12:16:36 [log] page pages/index/index onShow have been invoked

2019-8-7 12:16:49 [log] page pages/index/index onLoad have been invoked

2019-8-7 12:16:49 [log] page pages/index/index onShow have been invoked

2019-8-7 12:16:49 [log] page pages/index/index onReady have been invoked

2019-8-7 12:16:51 [log] wx.getNetworkType api invoke

2019-8-7 12:16:51 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-7 12:16:51 [log] wx.onNetworkStatusChange api invoke

2019-8-7 12:16:51 [log] page pages/index/index onHide have been invoked

2019-8-7 12:16:51 [log] page pages/order/order onLoad have been invoked

2019-8-7 12:16:51 [log] page pages/order/order onShow have been invoked

2019-8-7 12:16:51 [log] page pages/order/order onReady have been invoked

2019-8-7 12:16:52 [log] page pages/order/order onHide have been invoked

2019-8-7 12:16:52 [log] page pages/index/index onShow have been invoked

2019-8-7 12:16:53 [log] page pages/index/index onHide have been invoked

2019-8-7 12:16:53 [log] page pages/order/order onShow have been invoked

2019-8-7 12:16:54 [log] page pages/order/order onHide have been invoked

2019-8-7 12:16:54 [log] page pages/index/index onShow have been invoked

2019-8-7 12:18:12 [log] page pages/index/index onHide have been invoked

2019-8-7 12:20:31 [log] page pages/index/index onShow have been invoked

2019-8-7 12:20:36 [log] page pages/index/index onHide have been invoked

2019-8-7 12:53:2 [log] page pages/index/index onLoad have been invoked

2019-8-7 12:53:2 [log] page pages/index/index onShow have been invoked

2019-8-7 12:53:2 [log] page pages/index/index onReady have been invoked

2019-8-7 12:53:4 [log] wx.getNetworkType api invoke

2019-8-7 12:53:4 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-7 12:53:4 [log] wx.onNetworkStatusChange api invoke

2019-8-7 12:53:30 [log] page pages/index/index onHide have been invoked

2019-8-7 12:53:48 [log] page pages/index/index onShow have been invoked

2019-8-7 12:53:49 [log] page pages/index/index onHide have been invoked

2019-8-7 13:43:10 [log] page pages/index/index onLoad have been invoked

2019-8-7 13:43:10 [log] page pages/index/index onShow have been invoked

2019-8-7 13:43:10 [log] page pages/index/index onReady have been invoked

2019-8-7 13:43:12 [log] wx.getNetworkType api invoke

2019-8-7 13:43:12 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-7 13:43:12 [log] wx.onNetworkStatusChange api invoke

2019-8-7 13:43:32 [log] page pages/index/index onLoad have been invoked

2019-8-7 13:43:32 [log] page pages/index/index onShow have been invoked

2019-8-7 13:43:32 [log] page pages/index/index onReady have been invoked

2019-8-7 13:43:34 [log] wx.getNetworkType api invoke

2019-8-7 13:43:34 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-7 13:43:34 [log] wx.onNetworkStatusChange api invoke

2019-8-7 13:43:36 [log] page pages/index/index onHide have been invoked

2019-8-8 15:2:33 [log] page pages/index/index onLoad have been invoked

2019-8-8 15:2:33 [log] page pages/index/index onShow have been invoked

2019-8-8 15:2:33 [log] page pages/index/index onReady have been invoked

2019-8-8 15:2:35 [log] wx.getNetworkType api invoke

2019-8-8 15:2:35 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-8 15:2:35 [log] wx.onNetworkStatusChange api invoke

2019-8-8 15:2:36 [log] page pages/index/index onHide have been invoked

2019-8-8 21:19:20 [log] page pages/index/index onLoad have been invoked

2019-8-8 21:19:20 [log] page pages/index/index onShow have been invoked

2019-8-8 21:19:20 [log] page pages/index/index onReady have been invoked

2019-8-8 21:19:22 [log] wx.getNetworkType api invoke

2019-8-8 21:19:22 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-8 21:19:22 [log] wx.onNetworkStatusChange api invoke

2019-8-8 21:19:22 [log] page pages/index/index onHide have been invoked

2019-8-14 17:41:7 [log] page pages/index/index onLoad have been invoked

2019-8-14 17:41:7 [log] page pages/index/index onShow have been invoked

2019-8-14 17:41:7 [log] page pages/index/index onReady have been invoked

2019-8-14 17:41:9 [log] wx.getNetworkType api invoke

2019-8-14 17:41:9 [log] wx.getNetworkType success callback with msg getNetworkType:ok

2019-8-14 17:41:9 [log] wx.onNetworkStatusChange api invoke

2019-8-14 17:41:12 [log] page pages/index/index onHide have been invoked

2019-8-14 17:41:27 [log] page pages/index/index onShow have been invoked

2019-8-14 17:41:31 [log] page pages/index/index onHide have been invoked



最后一次编辑于  08-14  (未经腾讯允许,不得转载)
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3 个回答

  • 水电设计改造   18539046519
    水电设计改造 18539046519
    08-14
    哥哥开疆拓土老客户其实check vzxd
    08-14
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  • nickname
    nickname
    08-15

    你好,请具体描述问题

    08-15
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    回复 4
    • 朤朤先生
      朤朤先生
      09-01
      用户打开白屏,这是上报的日志。问题还怎么描述
      09-01
      回复
    • nickname
      nickname
      09-02回复朤朤先生

      是只有这个用户有这个问题?麻烦提供能复现问题的代码片段(https://developers.weixin.qq.com/miniprogram/dev/devtools/minicode.html

      另外,麻烦在手机微信那里上传下日志: 我->设置->帮助与反馈右上角有个上报日志的入口,提供出现问题的微信号,出现问题的时间点(具体到分钟)

      09-02
      回复
    • 朤朤先生
      朤朤先生
      09-02回复nickname
      发的日志都精确到秒了,咱没看到问题吗?
      09-02
      回复
    • 朤朤先生
      朤朤先生
      09-02
      出现问题的IOS终端都是微信高版本,系统低版本(集中在IOS9.3.X)
      09-02
      回复
  • Silver
    Silver
    08-15

    白屏还能怎么描述呢, 我们也有部分用户出现这个问题

    08-15
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