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服务商调用接口获取电子面单运单号失败

商家使用顺丰仓配,顺丰调用接口获取德邦快递电子面单运单号返回报错,但是更换申通之后就可以正常获取,辛苦给看看报错原因

NOTICE: 10-21 15:21:22 filename=system_api logarr=Array module=oms pid=3274 uri=/oms/thub/getsupplierorderid logId= user_ip=10.189.240.85 message=110030:货主【W0105876285】仓库【022DCP】【W0105876285】北京晒客天地科技有限公司+订单ID:56672101400639(客户订单号:00241018401947)请求下游LtaExternalSupplierSph承运商报错,报错信息:小店订单信息错误,请检查小店订单相关字段,+异常小店订单号[3723444667732070400]+rid:+671600f2-7255315f-080da72f, optime=1729495282.990374 logid=17294952719483104 from=/home/work/odp_otms/php/phplib/lta/plugin/LogRecordPlugin.php:93 from_service=/oms/thub/getsupplierorderid from_url=10.189.240.85 to_service=oms to_url=oms flow_direction=0 tag=online input={"company_code":"W0105876285","warehouse_code":"022DCP","customer_order_code":"00241018401947","order_code":"SO113344202080276","order_type":"10","cust_id":"20100924-05026071","start_station_address":"天津东丽区丰泰产业园9号门岗","start_contact_name":"霍美婧","start_contact_phone":"13261268208","start_station_code":"022DCP","end_station_address":"北京市+北京市+通州区+北京市北京市通州区+****","end_station_lng":"","end_station_lat":"","end_contact_name":"单**","end_contact_phone":"139****0821","is_check_address":1,"supplier_info":{"supplier_id":1017,"supplier_code":"DBKD","supplier_name":"Elog-SPH-DBKD","supplier_product_code":"DBKD","cust_id":"20100924-05026071","supplier_system_type":78,"supplier_platform":"SPH","group_code":"8888","supplier_order_id":"","supplier_attribute_1":"SPH","label_url":"","invoice_url":"","print_size":""},"sku_list":[{"sku_no":"CBCC-WSTS17-100L","sku_name":"字母水果卫衣","sku_count":1,"sku_unit":"EA","sku_price":"299.5","sku_type":1,"transport_property":1,"sku_weight":"1.000","sku_volume":"0.000001","sku_currency":"","origin_country":"","customs_code":"","sku_classify3":"","temperature":"","box_capacity":null,"imported_flag":null,"sku_length":0.01,"sku_width":0.01,"sku_height":0.01,"sku_english_name":"","sku_class":""}],"transport_attribute":1,"sku_item_type":1,"shop_name":"微盟商城","shop_id":"","trade_platform":"SPH","company_note":"","pay_method":"1","is_self_pickup":"N","business_order_create_time":"2024-10-20+19:39:48","oms_order_create_time":"2024-10-21+15:21:13","order_total_weight":"1.000","order_total_volume":"1","order_total_amount":"299.5","start_station_province":"天津市","start_station_city":"天津市","start_station_district":"东丽区","start_station_street":"","end_station_province":"北京市","end_station_city":"北京市","end_station_district":"通州区","end_station_street":"","added_service_list":[],"is_return_tracking":0,"return_tracking_no":"","return_tracking_info":{"return_tracking_company":"","return_tracking_province":"","return_tracking_city":"","return_tracking_district":"","return_tracking_address":"","return_tracking_contact_name":"","return_tracking_contact_phone":""},"reserve_time":"","reserve_end_time":"","warehouse_info":{"start_station_address":"丰泰产业园三期","start_station_province":"天津市","start_station_city":"天津市","start_station_district":"东丽区","warehouse_third_code":""},"oaid":"","trade_order":"3723444667732070400","start_station_company":null,"start_station_area":"中国","start_station_zip_code":null,"start_contact_id_type":null,"start_contact_id_no":null,"end_station_area":"中国","end_contact_email":"","end_station_zip_code":"null","end_contact_id_type":"","end_contact_id_no":"","end_station_code":"","end_station_company":"个人","taxes_pay_method":"","tax_set_accounts":"","trade_term":"","is_intl_express":null,"customer_extra_info":{"user_def1":"","user_def2":"","user_def3":"","user_def4":"","user_def5":"","user_def6":"","user_def7":"","user_def8":""},"is_internal_parts":2,"is_high_value":"0","custom_batch":"","declared_currency":"","order_remark":"","dispatch_type":"","package_note":"","caid":"","start_website_code":"022DCP","pickup_courier_code":"","end_website_code":"","opt_code_list":{"sender_province_code":"","sender_city_code":"","sender_area_code":"","receiver_province_code":"","receiver_city_code":"","receiver_area_code":""},"shipment_id":"SO113344202080276","is_product_flg":0,"transport_mode":2,"is_medicine":0,"ewaybill_order_code":"","ewaybill_order_appid":"","is_under_call":0,"order_etd":null,"order_eta":null,"order_transport_temperature":"","is_opt_store_order":null,"end_station_name":"","start_station_name":"","distribution_center_code":"","start_station_country_code":"中国","start_station_house_no":"","start_station_phone_code":"","end_station_country_code":"中国","end_station_address2":"","end_station_house_no":"","end_station_phone_code":"","is_check_psds":0,"start_attr_type":null,"end_attr_type":null,"carrier_addition_list":[]} output="{"errno":110030,"errmsg":"货主【W0105876285】仓库【022DCP】【W0105876285】北京晒客天地科技有限公司+订单ID:56672101400639(客户订单号:00241018401947)请求下游LtaExternalSupplierSph承运商报错,报错信息:小店订单信息错误,请检查小店订单相关字段,+异常小店订单号[3723444667732070400]+rid:+671600f2-7255315f-080da72f,","data":null,"st":1729495282,"lid":"17294952719483104"}"]


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  • 视频号小店技术专员-hengrui
    视频号小店技术专员-hengrui
    10-21

    通常这个错误信息表明,异常小店订单号[3723444667732070400]不属于当前取号小店的订单,优先自查

    10-21
    有用
    回复 1
    • Hero
      Hero
      10-22
      同一个单号,同一个店铺,使用申通正常,使用德邦快递获取就异常
      10-22
      回复
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