服务端小程序消息选择接受了，为什么代码发过去的消息返回说拒收呢?

appid:wxd93e7f293b30358f

发送json数据:{"data":{"character_string1":{"value":"20240520074359"},"time3":{"value":"2024年05月20日 07:44"},"thing7":{"value":"xxx有限公司"},"thing4":{"value":"注意备注信息"},"thing9":{"value":"大于重量:20-30kg"}},"lang":"zh_CN","miniprogram_state":"formal","page":"/pages/login/index","template_id":"Xn3NdCmXBMgS2oTV_M8LySV6xH6MboRQaGZDsIPqSEU","touser":"om4b_7OZC0FHVtkAYXrERvJ1hOr4"}

返回参数是:{"errcode":43101,"errmsg":"user refuse to accept the msg rid: 664a8ec3-059b6dd2-42646538"}