1. 问题描述:
调用微信公众号模板消息推送接口,接口返回结果提示成功,用户反馈没有收到消息推送,同一公众号相同消息有的用户接收到了,有的始终接收不到
2. 推送时使用的模板ID以及推送用户对象:
{"data":{"keyword3":{"color":"#999","value":"2020-10-26 13:37:18"},"keyword1":{"color":"#999","value":"黄钰歌"},"keyword2":{"color":"#999","value":"进校"},"remark":{"color":"#999","value":""},"first":{"color":"#999","value":"黄钰歌家长你好!你的孩子已进校!"}},"template_id":"8qt2c-RRjo9jpTk3rSUaCiYEZg2SunN-uHuJ5kq5WoY","touser":"ot_7nwUHp3eGvwfKAyjJinaYTqrY","url":"http://wx.52ycm.com/wechat/di/face/attendance/4602e5999ae245a2809bfe055623d147"}
3. 推送接口返回结果:
{"errcode":0,"errmsg":"ok","msgid":1578708643607347200}
你好,建议查看下事件推送,核实下发成功但用户设置了拒收等情况。排查是否有登录其他设备接收了,查看下模板内是否添加了emoji等特殊字符,个别机型识别不出。