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关于配置小程序用户隐私保护指引不生效问题?

小程序审核失败,反馈如下:

1:小程序功能不符合规则:<br>(1):你好,小程序内涉及收集"选中的照片或视频信息/手机号/用户信息(微信昵称、头像)"相关接口或组件,请通过接口完善【用户隐私保护指引】后再重新提审。<br>

我在调用查询接口https://developers.weixin.qq.com/doc/oplatform/Third-party_Platforms/2.0/api/privacy_config/get_privacy_setting.html时,发现privacy_list=["UserInfo","Album"],但是我的小程序明明是需要进行手机号授权,为什么微信没有检测出来?

然后我在设置接口https://developers.weixin.qq.com/doc/oplatform/Third-party_Platforms/2.0/api/privacy_config/set_privacy_setting.html,设置setting_list=[{"privacy_text":"展示微信昵称、头像","privacy_key":"UserInfo","privacy_label":""},{"privacy_text":"提供验证码服务","privacy_key":"PhoneNumber","privacy_label":""},{"privacy_text":"上传活动图片","privacy_key":"Album","privacy_label":""}],看设置结果,是设置成功了,但是小程序还是审核失败。

再次查询:

{errcode=0, privacy_desc={"privacy_desc_list":[{"privacy_desc":"用户信息(微信昵称、头像)","privacy_key":"UserInfo"},{"privacy_desc":"位置信息","privacy_key":"Location"},{"privacy_desc":"地址","privacy_key":"Address"},{"privacy_desc":"发票信息","privacy_key":"Invoice"},{"privacy_desc":"微信运动数据","privacy_key":"RunData"},{"privacy_desc":"麦克风","privacy_key":"Record"},{"privacy_desc":"选中的照片或视频信息","privacy_key":"Album"},{"privacy_desc":"摄像头","privacy_key":"Camera"},{"privacy_desc":"手机号","privacy_key":"PhoneNumber"},{"privacy_desc":"通讯录(仅写入)权限","privacy_key":"Contact"},{"privacy_desc":"设备信息","privacy_key":"DeviceInfo"},{"privacy_desc":"身份证号码","privacy_key":"EXIDNumber"},{"privacy_desc":"订单信息","privacy_key":"EXOrderInfo"},{"privacy_desc":"发布内容","privacy_key":"EXUserPublishContent"},{"privacy_desc":"所关注账号","privacy_key":"EXUserFollowAcct"},{"privacy_desc":"操作日志","privacy_key":"EXUserOpLog"},{"privacy_desc":"相册(仅写入)权限","privacy_key":"AlbumWriteOnly"},{"privacy_desc":"车牌号","privacy_key":"LicensePlate"},{"privacy_desc":"蓝牙","privacy_key":"BlueTooth"},{"privacy_desc":"日历(仅写入)权限","privacy_key":"CalendarWriteOnly"},{"privacy_desc":"邮箱","privacy_key":"Email"},{"privacy_desc":"选中的文件","privacy_key":"MessageFile"}]}, update_time=1636960577, code_exist=1,

setting_list=[{"privacy_text":"展示微信昵称、头像","privacy_key":"UserInfo","privacy_label":""},{"privacy_text":"提供验证码服务","privacy_key":"PhoneNumber","privacy_label":""},{"privacy_text":"上传活动图片","privacy_key":"Album","privacy_label":""}],

privacy_list=["UserInfo","Album"], errmsg=ok, owner_setting={"ext_file_media_id":"","contact_phone":"","store_expire_timestamp":"","contact_qq":"","contact_weixin":"h_yujian","contact_email":"","notice_method":"小程序弹窗"}}

官方文档说:

我又不是很确定,是不是privacy_list和setting_list不一致造成?



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最后一次编辑于  2021-11-15
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5 个回答

  • 第三方平台小助手
    第三方平台小助手
    2021-11-15

    你好,请根据驳回信息,通过接口完善【用户隐私保护指引】后,再查询下配置信息看看是否配置成功。然后重新提审哈~

    2021-11-15
    有用
    回复 3
    • 🌟Morning Star🌟
      🌟Morning Star🌟
      2021-11-16
      按你的步骤,已经重新提交审核的,目前一直审核中
      2021-11-16
      回复
    • 🌟Morning Star🌟
      🌟Morning Star🌟
      2021-11-18
      晕,因为这个隐私问题,多次审核失败,导致被故意延迟审核,一直在审核队列中,无人处理
      2021-11-18
      回复
    • 第三方平台小助手
      第三方平台小助手
      2021-11-18回复🌟Morning Star🌟
      请耐心等待审核
      2021-11-18
      回复
  • WeChat
    WeChat
    2021-11-16

    privacy_list应该是所有权限,settinglist是需要设置的隐私权限

    2021-11-16
    有用
    回复
  • 我是王生
    我是王生
    2021-11-16

    我们也遇到同样的问题,搞死人了

    2021-11-16
    有用
    回复 1
    • WeChat
      WeChat
      2021-11-16
      是的,一样的,刚准备上线,就搞这一出
      2021-11-16
      回复
  • 灰灰
    灰灰
    2021-11-15

    同样的问题。。昨天提交可以。。然后今天又不行。。这是什么操作。。

    2021-11-15
    有用
    回复
  • 🌟Morning Star🌟
    🌟Morning Star🌟
    2021-11-15

    我的小程序之前已经有现网版本了,现在想要更新就一直审核失败。

    大哥,有人吗????

    2021-11-15
    有用
    回复 1
    • 岁月如歌
      岁月如歌
      2021-11-23
      @第三方平台小助手 同问题,之前已经有现网版本,第三方平台api设置成功,getprivacysetting获取privacy_list为空,setting_list不为空,仍然一直审核失败
      2021-11-23
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