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商户号后台中怎样查询一笔订单的解冻情况

有一笔微信支付服务商下的子商户(商家)订单,分账接口 https://api.mch.weixin.qq.com/v3/ecommerce/profitsharing/orders 的响应

{"order_id":"30002104472024102975018170290","out_order_no":"PB4200002429202410261636503081","receivers":[{"amount":xxx,"description":"xxx","detail_id":"36002104472024102907520113399","finish_time":"1970-01-01T08:00:00+08:00","receiver_account":"xxx","receiver_mchid":"","result":"PENDING","type":"PERSONAL_OPENID"}],"status":"PROCESSING","sub_mchid":"xxx","transaction_id":"4200002429202410261636503081"}`

后来把金额全解冻给子商户,查询接口 ecommerce/profitsharing/orders?out_order_no 的响应:

{"finish_amount": xx,"finish_description": "xx","order_id": "30002104472024102975014495855","out_order_no": "PC4200002429202410261636503081", "receivers": [],  "status": "FINISHED", "sub_mchid": "xx", "transaction_id": "4200002429202410261636503081"}`


请问:

  1. PENDING 的分账,是什么原因引起的?这笔分账是一直挂账在系统中吗?
  2. 商户号后台 https://pay.weixin.qq.com/ 中,哪里可以查询到这笔解冻 (4200002429202410261636503081 / 30002104472024102975014495855)的情况?(不是用接口查询,是商家自己想要在商户号后台中查询得到)。

谢谢!

最后一次编辑于  11-03
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1 个回答

  • Memory (私信不回复)
    Memory (私信不回复)
    11-03

    后台可以通过420开头的微信支付单号查询对应分账单,超时会自动解冻

    11-03
    有用 1
    回复 3
    • 神经蛙
      神经蛙
      11-06
      经过几天,终于联系到客户扫码进商户号后台。
      但进去后看到的菜单没有“已结算查询”/“分账查询”。请问“分账查询”菜单是怎样才看得到呢?
      11-06
      回复
    • Memory (私信不回复)
      Memory (私信不回复)
      11-06回复神经蛙
      你截图商户号是二级商户号,没办法自己查
      11-06
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    • 神经蛙
      神经蛙
      11-08回复Memory (私信不回复)
      好的,谢谢
      11-08
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