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视频地址正常用户报错MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010

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  • 社区技术运营专员-Jahozheng
    社区技术运营专员-Jahozheng
    06-18

    视频链接提供下

    06-18
    有用
    回复 4
    • 🙃 🙃 🙃
      🙃 🙃 🙃
      06-18
      'http://hwspeed.quwen.xyz/csdv1/8cd6b6937a3944e8900252493e8d14c1.mp4'
      06-18
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    • 🙃 🙃 🙃
      🙃 🙃 🙃
      06-18
      视频链接在多数用户上面是正常的，个别用户手机上会出现连续卡断或者视频资源加载报错
      06-18
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    • 🙃 🙃 🙃
      🙃 🙃 🙃
      06-18
      附上个人用户视频报错信息  {"type":"error","target":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0,"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"},"currentTarget":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"timeStamp":1119,"detail":{"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"},"mp":{"type":"error","target":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"currentTarget":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"timeStamp":1119,"detail":{"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"}},"userId":"727071"}
      06-18
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    • 社区技术运营专员-Jahozheng
      社区技术运营专员-Jahozheng
      06-19回复🙃 🙃 🙃
      你好，麻烦复现一次，并且在手机微信上传日志。
      手机微信日志上传步骤： 我->设置->帮助与反馈右上角有个上报日志的入口，选择复现日期进行上传
      上传完成麻烦提供一下 【微信号】【时间点】方便协助排查。
      06-19
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  • 🙃 🙃 🙃
    🙃 🙃 🙃
    06-18

    {"type":"error","target":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0,"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"},"currentTarget":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"timeStamp":1119,"detail":{"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"},"mp":{"type":"error","target":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"currentTarget":{"dataset":{"eventOpts":[["ended",[["ended",["$event"]]]],["play",[["liveplay",["$event"]]]],["loadedmetadata",[["bindloadedmetadata",["$event"]]]],["error",[["error",["$event"]]]],["timeupdate",[["timeUpdate",["$event"]]]]]},"id":"myVideo","offsetTop":0,"offsetLeft":0},"timeStamp":1119,"detail":{"errMsg":"MEDIA_ERR_SRC_NOT_SUPPORTED(-1010,-1010)"}},"userId":"727071"}

    附上视频报错信息

    06-18
    有用
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