详细报错如下，无玩家操作记录，怎么触发的也未知。请问官方如何解决此问题

 TypeError: Cannot read properties of undefined (reading 'head_bg_img')
at qw.getRewardedMpCardInfo (https://lib/WAGameAd.js:1:478732)
at qw.getRewardedVideoData (https://lib/WAGameAd.js:1:479121)
at qw.handleRewardedVideoAd (https://lib/WAGameAd.js:1:479817)
at https://lib/WAGameAd.js:1:478105
at Array.forEach (<anonymous>)
at qw.handleMultiRewardedVideoAd (https://lib/WAGameAd.js:1:478035)
at n.value (https://lib/WAGameAd.js:1:70774)
at n.value (https://lib/WAGameAd.js:1:70435)
at https://lib/WAGameAd.js:1:492136
at Iterator.next (<anonymous>),
at e.fatal (https://usr/game.js:145:25885)
at Function.<anonymous> (https://usr/game.js:145:10970)
at Function.t (https://lib/WAGameSubContext.js:1:178506)