云数据库中user的某些记录访问不了

errCode: -404011 cloud function execution error | errMsg: cloud.callFunction:fail requestID 60158571-4ff4-11ea-aba7-525400e4521d, cloud function service error code -504002, error message errCode: -502001 database request fail | errMsg: [An internal error has occurred. Retry your request, but if the problem persists, contact us.] InternalError;

Error: errCode: -502001 database request fail | errMsg: [An internal error has occurred. Retry your request, but if the problem persists, contact us.] InternalError;