添加公众号消息模版失败返回异常:

{"errcode":0248,"errmsg":"Category error, not in your category rid: 6694b476-2ee846ab-5fd872ce"}

请问怎么解决, 发生原因是啥? 客户公众号后台无类目模版, 通过接口查询数据为空:

https://api.weixin.qq.com/cgi-bin/template/get_all_private_template