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【物流助手】顺丰下单成功,没有快递员上门取件。打电话问附近网点说没有收到订单

通过物流助手下单接口在顺丰快递下了3单,状态均已返回成功,并且拿到运单号。可是并没有快递小哥上门取件,打电话问附近网点说没有收到订单。

请问这种情况怎么处理?

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2 个回答

  • Lemon酱🍋
    Lemon酱🍋
    2019-05-15

    是用的月结账号下的还是散单账号下的?

    2019-05-15
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    • Evan
      Evan
      2019-05-15

      是月结账号下的。

      2019-05-15
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    • 雲流 🍂
      雲流 🍂
      2019-05-15

      请求地址为

      https://api.weixin.qq.com/cgi-bin/express/business/order/add 返回参数为:{"order_id":"73","waybill_id":"026016075022","waybill_data":[{"key":"abFlag","value":""},{"key":"cargoName","value":"贵州茅台酒 收藏白酒 五星\/飞天 铁盖 53度 500ml"},{"key":"codeMapping","value":"B7B"},{"key":"codingMappingOut","value":""},{"key":"destEncodePhone","value":"138****4294"},{"key":"destRouteLabel","value":"010WB-010ME"},{"key":"destTeamCode","value":"004"},{"key":"destcode","value":"010"},{"key":"filter_result","value":"2"},{"key":"limitTypeCode","value":"T4"},{"key":"origincode","value":"010"},{"key":"printFlag","value":"000000000"},{"key":"printIcon","value":"0-0-0-0-0-0-0-0"},{"key":"sourceTransferCode","value":"010WE"},{"key":"twoDimensionCode","value":"MMM={'k1':'010WB','k2':'010ME','k3':'004','k4':'T4','k5':'026016075022','k6':'','k7':'3d736dd3'}"},{"key":"xbFlag","value":"0"}]} 从返回结果看是下单成功了的,但运单号waybill_id在顺丰官网查不到物流信息,在顺丰月结账号公众号也查不到运单信息


      2019-05-15
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    • Lemon酱🍋
      Lemon酱🍋
      2019-05-15回复Evan

      收到,我和顺丰确认下

      2019-05-15
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    • Evan
      Evan
      2019-05-16回复Lemon酱🍋

      你好,请问有确认结果了吗?

      2019-05-16
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    • Lemon酱🍋
      Lemon酱🍋
      2019-05-16回复Evan

      正在修复中哈,修复好了告诉你

      2019-05-16
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  • 小天
    小天
    2019-10-09

    您好,请问您的问题解决了嘛

    2019-10-09
    赞同 1
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