设备与微信通过云云对接的方式实现音视频通话，平台调用接口https://api.weixin.qq.com/wxa/business/iot/voip/call发起呼叫时，接口返回了 {"errcode":31,"errmsg":" hint: [ufpFxIOre-c23N.A] rid: 69549b6e-05c41c61-38cb4510"}, 这个错误是什么原因，谢谢。

请求参数为：

{"model_id":"t62fGoVCY-QakaBYCKCdTw","sn":"cmcc-2320668-1540200129111112670013685","openid":"osiZb1__dbJ7haTOj9S9-5ANLxV4","room_type":"video","listener_name":"摄像头","version_type":0,"query":"a=b","caller_camera_status":0,"listener_camera_status":0,"payload":"1659903358105071616"}