背景音频onError()偶尔抛出异常如下，请问是用户网络不好导致的吗？
{"errMsg":"playerErrCode:6, systemErrCode:18446744073709550611, domain:NSURLErrorDomain, description:网络连接已中断。","errCode":10002,"src":"https://xxx"}
{"errMsg":"playerErrCode:6, systemErrCode:18446744073709550615, domain:NSURLErrorDomain, description:The request timed out.","errCode":10002,"src":"https://xxxx"}
可以帮忙看看，我也有这样的问题，如何解决？
Object {errCode: 10002, errMsg: "playerErrC...
errCode: 10002
errMsg: "playerErrCode:6, systemErrCode:403, domain:com.tencent.KSAudioPlayer.HTTP, description:The operation couldn’t be completed. (com.tencent.KSAudioPlayer.HTTP error 403.)"
src: "http://isure.stream.qqmusic.qq.com/C400002aWdZa4WlHlw.m4a?guid=2000001571&vkey=6DECFDB8926101A65812F91CE3D9F14327556FF372272012186B3090972C88C724794B2C158A0497C93E744B077820DECA2A4D03122185FC&uin=&fromtag=181"
__proto__: Object
麻烦提供出现问题的具体机型、微信版本号、系统版本号，以及能复现问题的代码片段（https://developers.weixin.qq.com/miniprogram/dev/devtools/minicode.html）