获取外部联系人报84061错误码

正常添加了客户，好友关系是存在的，但是在获取时却提示不存在外部联系人关系

{"errcode":84061,"errmsg":"not external contact, hint: [1671528709248532493698403], from ip: xx:xx:xx:xx, more info at https://open.work.weixin.qq.com/devtool/query?e=84061","external_userid":[]}