corpid： ww422d05f04f2f7b7d
userid: HaiBaoJun
<xml><ToUserName><![CDATA[ww422d05f04f2f7b7d]]></ToUserName><FromUserName><![CDATA[sys]]></FromUserName><CreateTime>1632379846</CreateTime><MsgType><![CDATA[event]]></MsgType><Event><![CDATA[change_external_contact]]></Event><ChangeType><![CDATA[add_external_contact]]></ChangeType><UserID><![CDATA[HaiBaoJun]]></UserID><ExternalUserID><![CDATA[wmn3TuDgAA968azhqm3Al5mtr-6kMVPg]]></ExternalUserID></xml>
你好，需要先确认下 是否跟客户已开始聊天或者已在管理后台配置了欢迎语