部分用户授权后获取用户信息时报："errcode":48001，请问如何排查处理？

accessToken信息：{"accessToken":"59_JNcNbpa5uDjQlUPkAAOHbVtUIc3V3xPf5piUV2LiMSAyTXOm4Hpg-hrosTUzAbO8Y_7CSWCiA_Dn16PRsxFWE5LbsWbRUN0M0ONrGVE37FM","expiresIn":7200,"openId":"ooDqLwI0lUJcFZS19jbEB2YAhGl4","refreshToken":"59_xDowd0EfRqXedaX_rtnctBCi987HXm9dk3RjlMKtIGSd9AsjbKoarN3_P_enoIemOsGckk_jCxYVGIdIzfnhjFSr5lPh8S4IOmVpej3muGs","scope":"snsapi_userinfo","unionId":"o_0lTwYL8_RgeuZ6I9kq3UMdDrpc"}

{"errcode":48001,"errmsg":"api unauthorized, rid: 62fc4f5d-6e804850-0e665026"}

{"errcode":48001,"errmsg":"api unauthorized, rid: 62fc4fa7-1c980976-5aef6d67"}