收藏
回答

自定义版交易组件及开放接口-生成不了售后单,提示商品不能售后,查询售后接口返回列表是空的?

您好,当前接口查询的售后数据为空,但是提交新的售后有如下提示

{

    "errcode": 2747020,

    "errmsg": " 商品不能售后,检查该商品是否有进行中的售后单, detail: 当前sku为订单最后一个可售后sku,且未发货,本次售后最大可退金额为(当前sku(155:sku155)的sku_real_price(2) + 运费(0)). sku已超售后期(默认为7天)或者sku的售后单数量达到5个,不允许发起售后. "

}

回答关注问题邀请回答
收藏

2 个回答

  • Memory (私信不回复)
    Memory (私信不回复)
    2022-05-16

    贴一下订单详情回参

    2022-05-16
    有用
    回复 6
    • Season
      Season
      2022-05-26
      {
          "errcode": 0,
          "order": {
              "order_id": 3303531608523278080,
              "out_order_id": "rzmz202205251501337860",
              "openid": "opLaO5L3fAyZxSINMpq4tELZNG9s",
              "create_time": "2022-05-25 15:01:34",
              "order_detail": {
                  "product_infos": [
                      {
                          "product_id": 418907037,
                          "out_product_id": "00016400",
                          "sku_id": 374494025,
                          "out_sku_id": "707923",
                          "product_cnt": 3,
                          "sale_price": 1500,
                          "title": "净柔卸妆膏",
                          "head_img": "https://store.mp.video.tencent-cloud.com/161/20304/snscosdownload/SH/reserved/628dd4500000365c247ed7438b34b00b000000a100004f50",
                          "path": "/pages/goods/goodsInfo/goodsInfo?goods_id=707923",
                          "real_price": 1500,
                          "sku_attrs": [
                              {
                                  "attr_key": "选择颜色",
                                  "attr_value": "默认"
                              }
                          ],
                          "sku_real_price": 4500,
                          "can_after_sale": false,
                          "after_sale_times": 1
                      }
                  ],
                  "pay_info": {
                      "prepay_id": "wx25150135084114b17959795716896d0000",
                      "prepay_time": "2022-05-25 15:01:35",
                      "transaction_id": "4200001426202205254852231637",
                      "pay_time": "2022-05-25 15:01:56",
                      "pay_method_type": 0,
                      "out_trade_no": "120330353160852327808000000",
                      "midas_order_id": ""
                  },
                  "price_info": {
                      "freight": 0,
                      "discounted_price": 0,
                      "final_price": 4500,
                      "order_price": 4500
                  },
                  "pay_info_list": [],
                  "promotion_info": {
                      "finder_username": "export/UzFfAgtgekIEAQAAAAAANZoSuOVJWgAAAAstQy6ubaLX4KHWvLEZgBPE_Yx4NBQ0eXJTzNvhlFbdTpI1p542KdFC20Pjjw",
                      "finder_nickname": "天水润泽美妆",
                      "promoter_id": "Z-HzIny1nwMIcwkscj9ROJ84rmY8YRkRK3UE0hnE59M",
                      "promoter_openid": "opLaO5Ijvgwg_zLDea5qj4Ld4XJ0"
                  }
              },
              "delivery_detail": {
                  "delivery_type": 1,
                  "delivery_list": []
              },
              "status": 20,
              "path": "/pages/user/order_detail/order_detail?order_id=4642288",
              "update_time": "2022-05-25 15:10:30",
              "address_info": {
                  "receiver_name": "润泽美妆万达店",
                  "detailed_address": "甘肃省天水市秦州区岷山路37号万达广场二楼2015号",
                  "tel_number": "18693805812"
              },
              "scene": 1177,
              "out_user_id": "15191416",
              "fund_type": 1,
              "settlement_info": {
                  "max_handing_fee": 24,
                  "max_unsplit_amount": 4476,
                  "settlement_list": [
                      {
                          "type": 0,
                          "uin": 3834558116,
                          "amount": 4476
                      }
                  ],
                  "handing_fee_dyn": 24,
                  "merchant_settle": 4476,
                  "settle_status": 1
              },
              "expire_time": 1653548494,
              "related_aftersale_info": {
                  "aftersale_list": [
                      {
                          "aftersale_id": 4000000001648719,
                          "out_aftersale_id": "",
                          "version": 1
                      }
                  ]
              }
          }
      }
      2022-05-26
      回复
    • Season
      Season
      2022-05-26
      请问是什么意思 吗?如何解决呢?目前是待发货状态,
      2022-05-26
      回复
    • Memory (私信不回复)
      Memory (私信不回复)
      2022-05-26回复Season
      "can_after_sale": false 不支持申请售后
      2022-05-26
      回复
    • Season
      Season
      2022-05-27回复Memory (私信不回复)
      这一个值是默认的吗?我这一个是正常订单
      2022-05-27
      回复
    • Season
      Season
      2022-05-27回复Memory (私信不回复)
      {
       "orderInfo": {
        "create_time": "2022-05-25 15:01:34",
        "out_order_id": "rzmz202205251501337860",
        "openid": "opLaO5L3fAyZxSINMpq4tELZNG9s",
        "path": "/pages/user/order_detail/order_detail?order_id=4642288",
        "out_user_id": "15191416",
        "order_detail": {
         "product_infos": [{
          "out_product_id": "00016400",
          "out_sku_id": "707923",
          "product_cnt": 3,
          "sale_price": 1500,
          "real_price": 1500,
          "sku_real_price": 4500,
          "head_img": "b529704a9ce2581aa22bf.jpg",
          "path": "/pages/goods/goodsInfo/goodsInfo?goods_id=707923"
         }],
         "pay_info": {
          "pay_method_type": 0,
          "prepay_id": "wx25150133936954419d1486a3a43fc50000",
          "prepay_time": "2022-05-25 15:01:34"
         },
         "price_info": {
          "order_price": 4500,
          "freight": 0,
          "discounted_price": 0
         }
        },
        "delivery_detail": {
         "delivery_type": 1
        },
        "address_info": {
         "receiver_name": "润泽美妆万达店",
         "detailed_address": "甘肃省天水市秦州区岷山路37号万达广场二楼2015号",
         "tel_number": "18693805812"
        },
        "fund_type": 1,
        "expire_time": 1653548494
       }
      }
      2022-05-27
      回复
    查看更多(1)
  •               
                  
    2022-05-13

    调用订单详情接口看下订单状态,其中有几种状态是不能生成售后单的

    2022-05-13
    有用
    回复
登录 后发表内容