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传运单接口 follow_waybill 一直报-1错误

https://api.weixin.qq.com/cgi-bin/express/delivery/open_msg/follow_waybill?access_token=XXX

{"errcode":-1,"errmsg":"system error detail: [未知异常,请稍后重试] rid: 661a2870-59616681-639815b1"}

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