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APP拉起微信客服,只能打开微信,不能跳转到微信客服页面?

WXOpenCustomerServiceReq *req = [[WXOpenCustomerServiceReq alloc] init];

    req.url = @"https://work.weixin.qq.com/kfid/kefuid";            //客服URL

    req.corpid = @"wwxxxxxxxxxxxxxxxxx";    //企业ID

    return [WXApi sendReq:req completion:nil];

iphone11 version14.5.1

微信版本 version8.0.29


iOS APP点击微信客服调用,打印以下代码

[AppDelegate.m:763行] WeChatSDK: wxlog:Error:launch app with ul only fail, url:https://help.wechat.com/app/wx4412e9ceb8b611a7/customerService/?wechat_auth_token=8c00e935146c572f44a52527b8dc9a4979223a3b198e61abafc54d467e99f984_MTYzODE2NzgzNA%3D%3D&wechat_auth_context_id=9284f7405

[AppDelegate.m:763行] WeChatSDK: wxlog:Error:lauch app fail and need degrade, url:https://help.wechat.com/app/wx4412e9ceb8b611a7/customerService/?wechat_auth_token=8c00e935146c572f44a52527b8dc9a4979223a3b198e61abafc54d467e99f984_MTYzODE2NzgzNA%3D%3D&wechat_auth_context_id=9284f7405a01e780bcfabe3ab604f17cb8bda03b4c14437e25d4ff7b7397aa81&wechat_app_bundleId=wiseweb.FightingEagle&_wechat_sdk_support_url_params=1, schemeURL:weixin://app/wx4412e9ceb8b611a7/customerService/?wechat_app_bundleId=wiseweb.FightingEagle&wechat_degrade_launch_by_scheme=1&_wechat_sdk_support_url_params=1 

[AppDelegate.m:763行] WeChatSDK: wxlog:launch app with url success

[AppDelegate.m:763行] WeChatSDK: wxlog:degrade launch app ret:1, with url:weixin://app/wx4412e9ceb8b611a7/customerService/?wechat_app_bundleId=wiseweb.FightingEagle&wechat_degrade_launch_by_scheme=1&_wechat_sdk_support_url_params=1



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1 个回答

  • 社区技术运营专员--阳光
    社区技术运营专员--阳光
    2022-11-09

    你好,麻烦在手机微信那里上传下日志: 我->设置->帮助与反馈右上角有个上报日志的入口,麻烦提供一下微信号,时间点

    2022-11-09
    有用
    回复 1
    • 老虎
      老虎
      2023-08-07
      你好,APP拉起微信客服无法完成跳转,微信界面一直显示跳转中,日志已经上传 微信号:huzi163   时间:2023-08-07 15:19:05
      2023-08-07
      回复
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