域名已认证SSL,企微和小程序已关联,
以下是日志,各位大佬帮忙看看
===== 客服组件执行日志 =====
生成时间:2026/2/3 19:02:59
当前URL:https://shop.wodeer.com.cn/giftApp?tab=profile
UserAgent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36 MicroMessenger/7.0.20.1781(0x6700143B) NetType/WIFI MiniProgramEnv/Windows WindowsWechat/WMPF WindowsWechat(0x63090a13) UnifiedPCWindowsWechat(0xf254162e) XWEB/18163 miniProgram/wx5c22d068017e1f45
【1】时间:2026/2/3 19:02:51
类型:INFO
描述:客服组件挂载完成
详细信息:{
"component": "CustomerService",
"currentUrl": "https://shop.wodeer.com.cn/giftApp",
"kfid": "XXXXXXX",
"corpId": "XXXXXXXX",
"qrCodePath": "/assets/enterprise-wechat-qrcode-C65Fl_5T.jpg"
}
-------------------------
【2】时间:2026/2/3 19:02:55
类型:INFO
描述:触发「打开企业微信客服」操作
详细信息:kfid:kfcXXXXX,corpId:wwa4544XXXX
-------------------------
【3】时间:2026/2/3 19:02:55
类型:INFO
描述:开始检测运行环境
详细信息:读取navigator.userAgent
-------------------------
【4】时间:2026/2/3 19:02:55
类型:SUCCESS
描述:环境检测完成
详细信息:{
"isMiniProgram": true,
"isWeChat": true,
"isEnterpriseWeChat": false,
"userAgent": "mozilla/5.0 (windows nt 10.0; win64; x64) applewebkit/537.36 (khtml, like gecko) chrome/132.0.0.0 safari/537.36 micromessenger/7.0.20.1781(0x6700143b) nettype/wifi miniprogramenv/windows windowswechat/wmpf windowswechat(0x63090a13) unifiedpcwindowswechat(0xf254162e) xweb/18163 miniprogram/wx5c22d068017e1f45"
}
-------------------------
【5】时间:2026/2/3 19:02:55
类型:INFO
描述:当前环境:微信(含小程序WebView)
详细信息:尝试调用openCustomerServiceChat,URL:https://work.weixin.qq.com/kfid/kfc6902XXXXXX
-------------------------
【6】时间:2026/2/3 19:02:55
类型:INFO
描述:开始初始化微信JSSDK
详细信息:加载微信JSSDK脚本
-------------------------
【7】时间:2026/2/3 19:02:55
类型:WARN
描述:微信JSSDK已存在,跳过脚本加载
-------------------------
【8】时间:2026/2/3 19:02:55
类型:INFO
描述:JSSDK初始化完成,开始调用openCustomerServiceChat
详细信息:{
"corpId": "wwa454474386c6ff34",
"customerServiceUrl": "https://work.weixin.qq.com/kfid/kfc6902ded7XXXXX"
}
-------------------------
【9】时间:2026/2/3 19:02:55
类型:ERROR
描述:微信环境打开客服失败
详细信息:wx.openCustomerServiceChat is not a function
