收藏
回答

百胜拿到的售后单退款金额与实际退款金额不一致,实际 300,报文拿到的是400,什么原因?

售后单退款金额与实际退款金额不一致?

售后单号:

2000002468828209 

和客户协商退单金额是300,接口返回的金额是400,请查证

{


  "reason": "10000581",


  "create_time": 1761232710,


  "openid": "oI3fj7AWn1c8490U5gQzMGMzM5Q0",


  "refund_info": {


    "amount": 40000,


    "platform_discount_return_amount": 0


  },


  "reason_text": "材质/面料/品牌与描述不符",


  "product_info": {


    "gift_product_list": [],


    "product_id": "10000233879473",


    "voucher_list": [],


    "count": 1,


    "sku_id": "3472860951",


    "fast_refund": false


  },


  "type": "REFUND",


  "compensation_liability_amount": 0,


  "after_sale_order_id": "2000002468828209",


  "merchant_upload_info": {


    "refund_certificates": [],


    "reject_reason": ""


  },


  "complaint_id": "0",


  "gen_scene": 0,


  "update_time": 1761232711,


  "refund_resp": {


    "ret": 0,


    "code": "",


    "message": ""


  },


  "return_info": {


    "delivery_name": "",


    "waybill_id": "",


    "delivery_id": ""


  },


  "details": {


    "prove_imgs": [],


    "tel_number": "13805868866",


    "media_id_list": [


      "GG4BISQz80rPsEIVG142VNX6bxDtBRBv8bqx2lqR5IOXWGR6Kepl3egXte9YND7EU_-DnOTm0t-6EYNYzw5Y_Q",


      "GG4BISQz80rPsEIVG142VPmICXa48zP5p9KeCKBQ0hfPZ2awC8LduADcR6zhD7ede4R4EV0YwxFCNs5-Gb2DSA"


    ],


    "desc": "按约定退款400元",


    "receive_product": true


  },


  "deadline": 1761362311,


  "event": 1,


  "order_id": "3731610521722299136",


  "status": "MERCHANT_PROCESSING"


}

回答关注问题邀请回答
收藏

2 个回答

  • 微信小店技术专员-eobai
    微信小店技术专员-eobai
    11-14

    您好,您这边已开始发起的是400,后面协商改为了300。商家拉取的时间是协商前,所以拉取到的是400,现在再拉取看看呢

    11-14
    有用
    回复
  • 智能回答 智能回答 本次回答由AI生成
    11-07
    有用
    回复 1
    • 枫
      11-07
      1、wx7d1b3f2b5854f315  后台确实是300。2、2025-10-23 23:19:55。3、无。
      11-07
      回复
登录 后发表内容
问题标签