https://developers.weixin.qq.com/doc/offiaccount/Customer_Service/Customer_Service_Management.htmlhttps://developers.weixin.qq.com/miniprogram/introduction/custom.html
小程序客服
kf_account无法设置和读取
添加客服:
$app = \EasyWeChat\Factory::officialAccount($config);
$param = [
'kf_account'=>'******',
'kf_wx' => '*****',
'nickname'=>'十饼',
];
$rs = $app->customer_service->httpPostJson('customservice/kfaccount/add', $param);
dd($rs);
cgi-bin/customservice/getkflist 获取客服列表接口返回:
在其他客服相关接口,聊天记录等均无法获取kf_account
有相同的需求,请问现在有解决方案吗
现在的需求是需要对客服的响应和聊天记录进行复盘,但聊天记录接口读取的数据没办法标识是哪个客服的消息