我们调用微信公众号获取客服消息的接口报错了一个礼拜了，请看看为什么接口不能调用了，一直报如下错误

21.11.23 06:00:10:806 INFO Invoking WeChat API -  result is:{"errcode":-1,"errmsg":"system error hint: [.Clf1pore-kL1gAa] rid: 619c12e8-7414a524-5f96531d"}

21.11.23 06:00:10:807 WARN CustomServiceMsgServiceImpl--pullCustomServiceMsgRecord>>>result error:{"errcode":-1,"errmsg":"system error hint: [.Clf1pore-kL1gAa] rid: 619c12e8-7414a524-5f96531d"}