韵达快递的商品名称不允许携带特殊字符串&和$
: "ERROR:报文解析异常,请检查报文格式是否正确或携带特殊字?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=86_BO_roqWpENdV1EdP6X-ur58nV0JNa2jbqoBTspdrr4NrcIXp0fmUWgwJ920wetfC8wrTFYRVTiT-Ph3o_lJ3c5THRW_YcNQDDYXPVNTtO5l-ZIqLKD-juFAw4aBBRlNgxpIDhLRiohRcB405PNGhALDGEX?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000001160776796\",\"delivery_id\":\"YUNDA\",\"site_code\":\"674400\",\"ewaybill_acct_id\":\"6634593770\",\"sender\":{\"name\":\"小虫嗡嗡\",\"mobile\":\"185*****885\",\"province\":\"云南省\",\"city\":\"迪庆藏族自治州\",\"county\":\"香格里拉市\",\"street\":\"\",\"address\":\"建塘镇尼史村哈姆谷青青生态农场\"},\"receiver\":{\"name\":\"凌**\",\"mobile\":\"139****1917\",\"province\":\"福建省\",\"city\":\"厦门市\",\"county\":\"思明区\",\"street\":null,\"address\":\"****\"},\"ec_order_list\":[{\"ec_order_id\":3724114809096635648,\"goods_list\":[{\"good_name\":\"高原生态三色藜麦(2024新米)1袋/2袋 $$ 合作农友生产,产自云南香格里拉,生产者:李忠青 & \",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"李忠靑-三色藜麦\",\"out_sku_id\":\"李忠靑-三色藜麦-500g-1袋\"}],\"ewaybill_order_code\":null,\"ewaybill_order_appid\":null}],\"shop_id\":\"5009820346810\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 673d4e8b-5350ef3d-76e7c3f3", "delivery_error_msg": "ERROR:报文解析异常,请检查报文格式是否正确或携带特殊字符" }
11-20更换一下ewaybill_order_id重新取号
获取电子面单报 相同订单号重复获取面单?获取面单报“10025005||电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 673aaa99-554af7b2-7dd70f4b||相同订单号重复获取面单”是什么问题,哪个ID有问题 订单号“3724050034048504832”
11-18通常是因为订单号不属于当前取号的小店。如果需要跨店铺取号,麻烦查阅文档使用正确的跨店铺取号的方式
为什么获取不到快递单号?024-11-15 10:16:43.655 [DubboServerHandler-172.16.124.103:20326-thread-117] INFO p6spy - 1731637003654|1|statement|connection 477|/**mycat:schema=G_646_db*/insert into relg(reqinfo,resdt,orid,biid,crna,crdt,reqdt,stat,crus,resinfo,rema,buty) values('{"type":null,"assiCode":null,"expressNo":null,"order":{"biid":"CK20241115000497_001","soco":"3724005008479753216","lpco":"SPH-STO","expressNo":null,"fsid":"200846","fsna":"视频号小店(肉业)","orderMoney":null,"detail":"****","province":"浙江省","city":"杭州市","district":"下城区","mobile":null,"phone":"187****2871","name":"许**","company":null,"brand":null,"logisticsType":null,"whid":"8145","whna":null,"zip":null,"paty":0,"orde":0.0,"paymethod":"1","weight":0.0,"volume":0.0,"owco":"RYYTN","buyermessage":null,"sellermemo":null,"platform":"WXSPHXD","ageing":null,"isOffer":"0","offerMoney":null,"receTimeType":null,"country":"","remark":null,"goodsType":"1","orderType":"2","shopCode":null,"freight":0.0,"bibi":null,"oaid":null,"tid":"3724005008479753216","town":null,"kjje":null,"isqt":null,"qtye":null,"odid":null,"erpid":null,"email":"","iscb":0,"sendMethod":"0","payType":1,"senderInfo":null,"vipWhco":null,"vipbiid":null,"iscall":null,"obiid":null,"orderCode":null,"orderAppid":null},"items":[{"biid":"CK20241115000497","inco":"50003000006010609","inna":"安格斯牛肉午餐肉210g(深加工)","qty":1,"unit":null,"weight":"null","amount":null,"sourceArea":null}],"goru":null,"packageId":"CK20241115000497_001","preNum":0,"signReturn":0,"transType":"KD","senderType":0,"packageCount":1,"templeUrl":null,"boxDesc":null,"logisticConfig":null,"authConfig":null,"laAuthBean":null,"logisticsType":null,"receiptFlag":0,"hkPostInfoRequest":null,"hkSfInfoRequest":null}','2024-11-15 10:16:43.653',NULL,'CK20241115000497','gwall1000','2024-11-15 10:16:43.653','2024-11-15 10:16:43.416',0,'646admin@gwall.cn','{"isSuccess":false,"message":"获取快递单号异常获取视频号单号平台返回信息为:小店订单信息错误,请检查小店订单相关字段, 异常小店订单号[3724005008479753216] rid: 6736af0b-3752b5dd-2a135aae","requestMessage":"{\"receiver\":{\"address\":\"****\",\"city\":\"杭州市\",\"mobile\":\"187****2871\",\"county\":\"下城区\",\"province\":\"浙江省\",\"name\":\"许**\"},\"ec_order_list\":[{\"goods_list\":[{\"good_count\":1,\"good_name\":\"安格斯牛肉午餐肉210g(深加工)\"}],\"ec_order_id\":3724005008479753216}],\"ewaybill_order_id\":\"1731637003423\",\"delivery_id\":\"STO\",\"ewaybill_acct_id\":\"6634824569\",\"site_code\":\"261500\",\"shop_id\":\"5009820218192\",\"sender\":{\"address\":\"晏子路南4688号\",\"city\":\"潍坊市\",\"mobile\":\"4004851777\",\"county\":\"高密市\",\"province\":\"山东省\",\"street\":\"\",\"name\":\"小牛君\"},\"template_id\":\"6634598298\"}","responseMessage":"{\"errcode\":10025017,\"errmsg\":\"小店订单信息错误,请检查小店订单相关字段, 异常小店订单号[3724005008479753216] rid: 6736af0b-3752b5dd-2a135aae\"}","templeUrl":"","customTemplateUrl":"","platform":11}',NULL,NULL)
11-15商品信息带有&符号,韵达快递不允许这样的字符出现
取号失败是为什么?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=86_TBF5qxbG4rfkrvjpVM7d7Xuo824nCF3LUsHJLT7EhfjXUM3JQz7AzkQ7lHmUlKqcC2zj7nYLZ3_DMR34GGvg6oHHm9Xb0wqPKxpOSRjxa5FHe29nNiJDRQxIt2yT2m8UIHelfL3V2pMgqrOvWLLhALDGVV?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000001039992269\",\"delivery_id\":\"YUNDA\",\"site_code\":\"276481\",\"ewaybill_acct_id\":\"6620832370\",\"sender\":{\"name\":\"刘晓\",\"mobile\":\"191*****833\",\"province\":\"山东省\",\"city\":\"临沂市\",\"county\":\"罗庄区\",\"street\":\"\",\"address\":\"化武路与罗七路交汇处北1000米红绿灯左转海龙云仓\"},\"receiver\":{\"name\":\"天**\",\"mobile\":\"134****8801\",\"province\":\"四川省\",\"city\":\"成都市\",\"county\":\"成华区\",\"street\":null,\"address\":\"****\"},\"ec_order_list\":[{\"ec_order_id\":3723857716377160705,\"goods_list\":[{\"good_name\":\"360度旋转笔筒高颜值简约收纳盒大容量桌面整理笔桶女孩文具化妆;&莲花六孔款淡绿色& 贴纸一张\",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"笔筒\",\"out_sku_id\":\"01675\"}],\"ewaybill_order_code\":null,\"ewaybill_order_appid\":null}],\"shop_id\":\"5009820398188\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 672d66c7-72c7bc3a-70fcd064", "delivery_error_msg": "ERROR:报文解析异常,请检查报文格式是否正确或携带特殊字符" }
11-08用户填写的收件地址不够详细,麻烦联系用户修改
抱歉,当前收件地址暂未开通服务,努力建设中,请问下是什么原因?这个地址商家后台是可以正常下单的,为什么接口会报错呢?商家应该如何处理? 请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create 请求数据:{"delivery_id":"JD","ec_order_list":[{"ewaybill_order_appid":"wx36f59cda29407328","ewaybill_order_code":"ofBcKgiPTcRF-Na05HWhorFt57jCFbhQk_ZNkojTlMZbMMgdZLEbWp4Igmq-BEmIdyTtE5v51Sxg","goods_list":[{"good_count":1,"good_name":"干马鲛","out_product_id":"C31120","product_id":10000149196611,"sku_id":2653683133},{"good_count":2,"good_name":"鱼干","out_product_id":"E51113","product_id":0,"sku_id":0},{"good_count":1,"good_name":"海产鱼干","out_product_id":"E51112","product_id":0,"sku_id":0}]}],"ewaybill_acct_id":"6634601486","ewaybill_order_id":"3711017484133203970","ext_info":{"temperature_range":1},"order_type":3,"receiver":{"address":"~广东省 揭阳市 揭西县 ****~/shipinghaoxiaodian/~1~~","city":"揭阳市","county":"揭西县","mobile":"~139****8333~/shipinghaoxiaodian/~1~~","name":"~庄**~/shipinghaoxiaodian/~1~~","province":"广东省","street":""},"remark":"","return_address":{"address":"","city":"","county":"","mobile":"","name":"","province":"","street":""},"sender":{"address":"博贺港","city":"茂名市","county":"电白区","mobile":"19927364378","name":"峰","province":"广东省","street":""},"shop_id":"5009820072756","site_code":"","template_id":"6620592325"} {"errcode":10025005,"errmsg":"电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 6729dd77-028bcf14-39ca1140","delivery_error_msg":"抱歉,当前收件地址暂未开通服务,努力建设中"} [图片]
11-06通常这个错误信息表明,异常小店订单号[3723444667732070400]不属于当前取号小店的订单,优先自查
服务商调用接口获取电子面单运单号失败商家使用顺丰仓配,顺丰调用接口获取德邦快递电子面单运单号返回报错,但是更换申通之后就可以正常获取,辛苦给看看报错原因 NOTICE: 10-21 15:21:22 filename=system_api logarr=Array module=oms pid=3274 uri=/oms/thub/getsupplierorderid logId= user_ip=10.189.240.85 message=110030:货主【W0105876285】仓库【022DCP】【W0105876285】北京晒客天地科技有限公司+订单ID:56672101400639(客户订单号:00241018401947)请求下游LtaExternalSupplierSph承运商报错,报错信息:小店订单信息错误,请检查小店订单相关字段,+异常小店订单号[3723444667732070400]+rid:+671600f2-7255315f-080da72f, optime=1729495282.990374 logid=17294952719483104 from=/home/work/odp_otms/php/phplib/lta/plugin/LogRecordPlugin.php:93 from_service=/oms/thub/getsupplierorderid from_url=10.189.240.85 to_service=oms to_url=oms flow_direction=0 tag=online input={"company_code":"W0105876285","warehouse_code":"022DCP","customer_order_code":"00241018401947","order_code":"SO113344202080276","order_type":"10","cust_id":"20100924-05026071","start_station_address":"天津东丽区丰泰产业园9号门岗","start_contact_name":"霍美婧","start_contact_phone":"13261268208","start_station_code":"022DCP","end_station_address":"北京市+北京市+通州区+北京市北京市通州区+****","end_station_lng":"","end_station_lat":"","end_contact_name":"单**","end_contact_phone":"139****0821","is_check_address":1,"supplier_info":{"supplier_id":1017,"supplier_code":"DBKD","supplier_name":"Elog-SPH-DBKD","supplier_product_code":"DBKD","cust_id":"20100924-05026071","supplier_system_type":78,"supplier_platform":"SPH","group_code":"8888","supplier_order_id":"","supplier_attribute_1":"SPH","label_url":"","invoice_url":"","print_size":""},"sku_list":[{"sku_no":"CBCC-WSTS17-100L","sku_name":"字母水果卫衣","sku_count":1,"sku_unit":"EA","sku_price":"299.5","sku_type":1,"transport_property":1,"sku_weight":"1.000","sku_volume":"0.000001","sku_currency":"","origin_country":"","customs_code":"","sku_classify3":"","temperature":"","box_capacity":null,"imported_flag":null,"sku_length":0.01,"sku_width":0.01,"sku_height":0.01,"sku_english_name":"","sku_class":""}],"transport_attribute":1,"sku_item_type":1,"shop_name":"微盟商城","shop_id":"","trade_platform":"SPH","company_note":"","pay_method":"1","is_self_pickup":"N","business_order_create_time":"2024-10-20+19:39:48","oms_order_create_time":"2024-10-21+15:21:13","order_total_weight":"1.000","order_total_volume":"1","order_total_amount":"299.5","start_station_province":"天津市","start_station_city":"天津市","start_station_district":"东丽区","start_station_street":"","end_station_province":"北京市","end_station_city":"北京市","end_station_district":"通州区","end_station_street":"","added_service_list":[],"is_return_tracking":0,"return_tracking_no":"","return_tracking_info":{"return_tracking_company":"","return_tracking_province":"","return_tracking_city":"","return_tracking_district":"","return_tracking_address":"","return_tracking_contact_name":"","return_tracking_contact_phone":""},"reserve_time":"","reserve_end_time":"","warehouse_info":{"start_station_address":"丰泰产业园三期","start_station_province":"天津市","start_station_city":"天津市","start_station_district":"东丽区","warehouse_third_code":""},"oaid":"","trade_order":"3723444667732070400","start_station_company":null,"start_station_area":"中国","start_station_zip_code":null,"start_contact_id_type":null,"start_contact_id_no":null,"end_station_area":"中国","end_contact_email":"","end_station_zip_code":"null","end_contact_id_type":"","end_contact_id_no":"","end_station_code":"","end_station_company":"个人","taxes_pay_method":"","tax_set_accounts":"","trade_term":"","is_intl_express":null,"customer_extra_info":{"user_def1":"","user_def2":"","user_def3":"","user_def4":"","user_def5":"","user_def6":"","user_def7":"","user_def8":""},"is_internal_parts":2,"is_high_value":"0","custom_batch":"","declared_currency":"","order_remark":"","dispatch_type":"","package_note":"","caid":"","start_website_code":"022DCP","pickup_courier_code":"","end_website_code":"","opt_code_list":{"sender_province_code":"","sender_city_code":"","sender_area_code":"","receiver_province_code":"","receiver_city_code":"","receiver_area_code":""},"shipment_id":"SO113344202080276","is_product_flg":0,"transport_mode":2,"is_medicine":0,"ewaybill_order_code":"","ewaybill_order_appid":"","is_under_call":0,"order_etd":null,"order_eta":null,"order_transport_temperature":"","is_opt_store_order":null,"end_station_name":"","start_station_name":"","distribution_center_code":"","start_station_country_code":"中国","start_station_house_no":"","start_station_phone_code":"","end_station_country_code":"中国","end_station_address2":"","end_station_house_no":"","end_station_phone_code":"","is_check_psds":0,"start_attr_type":null,"end_attr_type":null,"carrier_addition_list":[]} output="{"errno":110030,"errmsg":"货主【W0105876285】仓库【022DCP】【W0105876285】北京晒客天地科技有限公司+订单ID:56672101400639(客户订单号:00241018401947)请求下游LtaExternalSupplierSph承运商报错,报错信息:小店订单信息错误,请检查小店订单相关字段,+异常小店订单号[3723444667732070400]+rid:+671600f2-7255315f-080da72f,","data":null,"st":1729495282,"lid":"17294952719483104"}"]
10-21检查一下请求入参site_no和acct_id
电子面单有面单库存,取号的时候报错: 该账号无可用库存,是什么原因?取号报错: {"errcode":10025005,"errmsg":"电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 670b8236-125e1f3f-6c84f921","delivery_error_msg":"该账号无可用面单库存,请联系合作网点充值!"} 视频号后台看着是有库存的: 用户重试了多次,也间隔有2-3小时了,是什么原因? [图片]
10-14你看一下你这个密文对应的ewaybill_order_appid
电子面单预取号失败,帮忙查一下?小店订单信息错误,请检查小店订单相关字段, 异常代发订单密文[ofAeDlZLfxVjKhYhGrjrTkHv4pPHU37tWmec-oo7WMNQ_8CjrJ4Jd8DpWX-FvJwkyW3rlLbpimsQ] rid: 6707bfe9-4a922695-339db594
10-11虚拟订单,没有收件人信息,不支持电子面单发货,请检查ec_order_id是否符合预期
韵达取号报错,是快递那边波动问题吗?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=83_y2remnSTcQl_hXeIJNe9hxIbui6ncHnyP7bjCOcUDmFb_Hr90bs8bIlYhONEk91cnjQ_gNVAK5BJ2BjP9mxuPNmBYN529HPsq09nb2rsq_fE8Njba-tIGNZrr22jTkgv_1y6KLS39GzrB9xDODLhAHDUJR?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000000641878816\",\"delivery_id\":\"YUNDA\",\"site_code\":\"221001\",\"ewaybill_acct_id\":\"6633536766\",\"sender\":{\"name\":\"谢秀\",\"mobile\":\"178*****578\",\"province\":\"江苏省\",\"city\":\"徐州市\",\"county\":\"铜山区\",\"street\":\"\",\"address\":\"棠张镇棠张工业园区腾辉雨具\"},\"receiver\":{\"name\":\"大王\",\"mobile\":\"151*****685\",\"province\":\"陕西省\",\"city\":\"西安市\",\"county\":\"未央区\",\"street\":null,\"address\":\"凤诚5路紫薇风尚西门\"},\"ec_order_list\":[{\"ec_order_id\":null,\"goods_list\":[{\"good_name\":\"电动车防雨罩遮阳防尘盖布电瓶车车衣加厚牛津布摩托车车罩全罩;藏青色【中号2.1米】有镜套-适用1.8\",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"M双耳款-牛津布车衣藏青色\",\"out_sku_id\":\"M双耳款-牛津布车衣藏青色\"}],\"ewaybill_order_code\":\"ofClo0XrNgtlRmv0cy8N-tl1NSSQIyNM6kGqNORzObhsa6lEDcfYsNo6stEgF1yzKp-RVHBXDD5w\",\"ewaybill_order_appid\":\"wxbfff6182baa15892\"}],\"shop_id\":\"5009833068319\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 66c2b7a8-4b186a8c-227bcd28", "delivery_error_msg": "" },
08-20可以重试看看
无法取号?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=83_UzuJ1X3Q5vkDjqDnL9cVtoiHPryriC4Eygahw3DYaXAy1yOyce4mjIw8maB7gJftNnYEza_91MWksEZYEFP2M8rTXNohgoKYYcQeJyDIAzEDaVESwHgpZDlkE3N6FkkCzNXxwMHgyQvGd8a7FHViAFDVXL?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000000607632626\",\"delivery_id\":\"YUNDA\",\"site_code\":\"361032\",\"ewaybill_acct_id\":\"6633985119\",\"sender\":{\"name\":\"天猫外图图书专营店\",\"mobile\":\"0592-5099777\",\"province\":\"福建省\",\"city\":\"厦门市\",\"county\":\"海沧区\",\"street\":\"\",\"address\":\"见福产业园区配送楼3楼外图\"},\"receiver\":{\"name\":\"刘建春\",\"mobile\":\"138*****938\",\"province\":\"浙江省\",\"city\":\"宁波市\",\"county\":\"鄞州区\",\"street\":null,\"address\":\"东胜街道徐戎路万科江东府9幢30号605室\"},\"ec_order_list\":[{\"ec_order_id\":3721862444667767808,\"goods_list\":[{\"good_name\":\"现货【外图港版】白鹿原 陈忠实 天地图书\",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"9789622576742\",\"out_sku_id\":\"9789622576742\"}],\"ewaybill_order_code\":null,\"ewaybill_order_appid\":null}],\"shop_id\":\"5009833692202\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 66b9c607-593e06ed-756b7492", "delivery_error_msg": "ERROR:IP不在白名单3610321022" }
08-12