[图片] 如图使用苹果机打开文档文字底色会消失，安卓正常 https://jingdaka-doc.oss-cn-shanghai.aliyuncs.com/document/2019/04/15/QPeDFxKhX5EZXBaH2SBzwp6Yi82yZeHZ.docx "{\"language\":\"en\",\"wifiEnabled\":true,\"bluetoothEnabled\":false,\"deviceOrientation\":\"portrait\",\"locationAuthorized\":true,\"notificationSoundAuthorized\":false,\"screenHeight\":812,\"windowHeight\":724,\"system\":\"iOS 12.2\",\"version\":\"7.0.3\",\"fontSizeSetting\":17,\"notificationAuthorized\":false,\"statusBarHeight\":44,\"windowWidth\":375,\"pixelRatio\":3,\"notificationBadgeAuthorized\":false,\"model\":\"iPhone XS<iPhone11,2>\",\"batteryLevel\":42,\"screenWidth\":375,\"locationEnabled\":true,\"microphoneAuthorized\":true,\"cameraAuthorized\":true,\"albumAuthorized\":true,\"notificationAlertAuthorized\":false,\"brand\":\"iPhone\",\"platform\":\"ios\",\"SDKVersion\":\"2.6.6\"}",

学员提交的录音，部分手机会有最后几个单词的读音会听不到 https://cdn-qiye-voice.jingdaka.com/backend_voice/2019/04/10/37cfeedf-41a8-cd19-e812-82689fb97433.mp3 "system_info": "{\"locationEnabled\":true,\"screenWidth\":360,\"screenHeight\":680,\"windowHeight\":608,\"bluetoothEnabled\":false,\"language\":\"en\",\"microphoneAuthorized\":true,\"version\":\"7.0.3\",\"cameraAuthorized\":true,\"system\":\"Android 9\",\"fontSizeSetting\":16,\"locationAuthorized\":true,\"pixelRatio\":3,\"notificationAuthorized\":true,\"model\":\"BKL-AL20\",\"statusBarHeight\":24,\"deviceOrientation\":\"portrait\",\"wifiEnabled\":true,\"brand\":\"HONOR\",\"windowWidth\":360,\"platform\":\"android\",\"SDKVersion\":\"2.6.5\"}",

小程序启动后页面一片空白，同一个用户时好时坏，主要集中在IOS手机，我们抓取日志请求没有发送到服务端，表现有以下几个点： 1.通过微信顶部小程序入口进入经常出现白屏，机型大多数是IO，具体表现是调试面板没有任何打印信息，一片空白，程序未执行，这种情况是近期微信最新版本后出现的，属于偶发时好时坏。 2.通过分享和转发以及消息通知可以正常进入。 3.我们所有的小程序都是同一套代码，目前只有这一家有这个问题。我想了解你们是不是做了特殊配置导致的。 4.代码片段由于涉及到代码版权问题并且这个问题我们也不知如何提供可复现的代码，可以搜索这个小程序进行测试 优乐说微课堂 表现如下图1 白屏 [图片] [图片] 下面是正常的请求抓取到的日志，我怀疑是你们这里的错误导致请求未发送出去，请尽快查查 [图片] [图片] [图片]

{"errMsg":"INNERERRCODE:-11800, ERRMSG:这项操作无法完成","errCode":10001} https://cdn-qiye-voice.jingdaka.com/backend_voice/2018/09/27/14306695-aa20-466f-8add-08810d312316.mp3 "system_info": "{\"language\":\"zh_CN\",\"wifiEnabled\":true,\"bluetoothEnabled\":false,\"deviceOrientation\":\"portrait\",\"locationAuthorized\":true,\"notificationSoundAuthorized\":true,\"screenHeight\":667,\"windowHeight\":603,\"system\":\"iOS 12.0\",\"version\":\"7.0.3\",\"fontSizeSetting\":17,\"notificationAuthorized\":true,\"statusBarHeight\":20,\"windowWidth\":375,\"pixelRatio\":3,\"notificationBadgeAuthorized\":true,\"model\":\"iPhone 7 Plus<iPhone9,2>\",\"batteryLevel\":39,\"screenWidth\":375,\"locationEnabled\":true,\"microphoneAuthorized\":true,\"cameraAuthorized\":true,\"albumAuthorized\":true,\"notificationAlertAuthorized\":true,\"brand\":\"iPhone\",\"platform\":\"ios\",\"SDKVersion\":\"2.6.4\"}",

getBackgroundAudioManager播放音频近期大面积报错无法播放 之前已经提过毫无进展啊https://developers.weixin.qq.com/community/develop/doc/000208e673811039cc382e66d56c00?jumpto=comment&commentid=0008ced503c1f82bce383848a508 下面是机型  "system_info": "{\"locationEnabled\":false,\"screenWidth\":360,\"screenHeight\":717,\"windowHeight\":639,\"bluetoothEnabled\":false,\"language\":\"zh_CN\",\"microphoneAuthorized\":true,\"version\":\"7.0.3\",\"cameraAuthorized\":true,\"system\":\"Android 8.0.0\",\"fontSizeSetting\":16,\"locationAuthorized\":true,\"pixelRatio\":3,\"notificationAuthorized\":true,\"model\":\"LLD-AL30\",\"statusBarHeight\":30,\"deviceOrientation\":\"portrait\",\"wifiEnabled\":true,\"brand\":\"HONOR\",\"windowWidth\":360,\"platform\":\"android\",\"SDKVersion\":\"2.6.3\"}", "system_info": "{\"language\":\"zh_CN\",\"wifiEnabled\":true,\"bluetoothEnabled\":false,\"deviceOrientation\":\"portrait\",\"locationAuthorized\":true,\"notificationSoundAuthorized\":true,\"screenHeight\":1024,\"windowHeight\":954,\"system\":\"iOS 12.1.3\",\"version\":\"7.0.3\",\"fontSizeSetting\":20,\"notificationAuthorized\":true,\"statusBarHeight\":20,\"windowWidth\":768,\"pixelRatio\":2,\"notificationBadgeAuthorized\":true,\"model\":\"unknown<iPad6,11>\",\"batteryLevel\":75,\"screenWidth\":768,\"locationEnabled\":true,\"microphoneAuthorized\":true,\"cameraAuthorized\":true,\"albumAuthorized\":true,\"notificationAlertAuthorized\":true,\"brand\":\"iPhone\",\"platform\":\"ios\",\"SDKVersion\":\"2.6.2\"}",

具体表现： 安卓机拖动进度条体验差，没有加载中动画，让人误以为卡住。 安卓机拖动进度条会回到0的位置。 初始播放或快进等待时间都很久。 苹果手机快进时加载动画很诡异。 安卓机快进时有时候会卡死不动。 下面是具体表现的视频： http://jdk3t-video.oss-cn-shanghai.aliyuncs.com/video/2019/03/18/sAiYCTh2WhbKeB2fsRF2jN4Yf4kRyNyE.mp4 http://jdk3t-video.oss-cn-shanghai.aliyuncs.com/video/2019/03/18/rea3tQxf42QSTKTd5YWxXydZ2c2w52Ms.mp4

"system_info": "{\"language\":\"zh_CN\",\"wifiEnabled\":true,\"bluetoothEnabled\":false,\"deviceOrientation\":\"portrait\",\"locationAuthorized\":true,\"notificationSoundAuthorized\":true,\"screenHeight\":667,\"windowHeight\":603,\"system\":\"iOS 12.1.4\",\"version\":\"7.0.3\",\"fontSizeSetting\":17,\"notificationAuthorized\":true,\"statusBarHeight\":20,\"windowWidth\":375,\"pixelRatio\":2,\"notificationBadgeAuthorized\":true,\"model\":\"iPhone 6s<iPhone8,1>\",\"batteryLevel\":52.999996185302734,\"screenWidth\":375,\"locationEnabled\":true,\"microphoneAuthorized\":true,\"cameraAuthorized\":true,\"albumAuthorized\":true,\"notificationAlertAuthorized\":true,\"brand\":\"iPhone\",\"platform\":\"ios\",\"SDKVersion\":\"2.6.2\"}",

onError: {"errMsg":"playerErrCode:9, systemErrCode:1852077119, domain:ASCII OSStatus:ndt?, description:未能完成操作。（“ASCII OSStatus:ndt?”错误 1852077119。）","errCode":10001,"src":"https://jdk3t-voice.oss-cn-shanghai.aliyuncs.com/backend_voice/2019/03/08/pN6fatTnkptfwcMrY3jaZ7ij6jWxpif3.mp3"} [图片]

- 当前 Bug 的表现（可附上截图） - 预期表现 - 复现路径 - 提供一个最简复现 Demo "system_info": "{\"screenWidth\":360,\"locationEnabled\":true,\"statusBarHeight\":24,\"pixelRatio\":3,\"notificationAuthorized\":true,\"system\":\"Android 7.1.1\",\"cameraAuthorized\":true,\"windowWidth\":360,\"deviceOrientation\":\"portrait\",\"bluetoothEnabled\":true,\"brand\":\"vivo\",\"version\":\"7.0.3\",\"screenHeight\":640,\"fontSizeSetting\":16,\"language\":\"zh_CN\",\"locationAuthorized\":true,\"wifiEnabled\":true,\"windowHeight\":568,\"microphoneAuthorized\":true,\"model\":\"vivo Xplay6\",\"platform\":\"android\",\"SDKVersion\":\"2.6.2\"}", [图片]

https://cdn-qiye-voice.jingdaka.com/backend_voice/2018/09/06/dZaZnCMwBpkMizhx6QBRNjCfHTfNpBJt.mp3  "system_info": "{\"screenWidth\":360,\"locationEnabled\":true,\"statusBarHeight\":20,\"pixelRatio\":3,\"notificationAuthorized\":true,\"system\":\"Android 6.0.1\",\"cameraAuthorized\":true,\"windowWidth\":360,\"deviceOrientation\":\"portrait\",\"bluetoothEnabled\":false,\"brand\":\"Xiaomi\",\"screenHeight\":640,\"version\":\"7.0.3\",\"fontSizeSetting\":16,\"language\":\"zh_CN\",\"locationAuthorized\":true,\"wifiEnabled\":true,\"windowHeight\":572,\"microphoneAuthorized\":true,\"model\":\"MI 5s\",\"platform\":\"android\",\"SDKVersion\":\"2.6.1\"}",