目前了解到的信息不多，目前看system信息，手机是华为荣耀和vivo
chooseMedia部分用户只是返回"errMsg": "chooseMedia:fail"累计有几个用户反馈选择相册照片报错，大部分用户都是正常的，隐私协议是正常的，还联系了一个用户把他加为开发者体验我的调试版小程序，发现又好了，就没法复现了，后来我在前端加了报错就把err信息和system信息传给后端打印，一会就抓到了几个，如下： "err": { "errMsg": "chooseMedia:fail" }, "system": { "screenWidth": 360, "cpuType": "MT6768V/CA", "phoneCalendarAuthorized": true, "windowHeight": 659, "bluetoothEnabled": false, "language": "zh_CN", "microphoneAuthorized": true, "fontSizeScaleFactor": 1, "locationAuthorized": true, "notificationAuthorized": true, "model": "V1913A", "statusBarHeight": 28, "safeArea": { "width": 360, "right": 360, "top": 25, "left": 0, "bottom": 780, "height": 755 }, "brand": "vivo", "windowWidth": 360, "locationEnabled": true, "benchmarkLevel": 20, "screenHeight": 780, "abi": "arm64-v8a", "version": "8.0.42", "cameraAuthorized": true, "deviceAbi": "arm64-v8a", "system": "Android 9", "memorySize": 5701, "fontSizeSetting": 16, "pixelRatio": 3, "deviceOrientation": "portrait", "wifiEnabled": true, "screenTop": 71, "platform": "android", "SDKVersion": "3.1.5", "enableDebug": false, "devicePixelRatio": 3, "host": { "env": "WeChat", "version": 671099480 }, "mode": "default", "deviceId": 1.7111615189494456e+19, "safeAreaInsets": { "top": 25, "left": 0, "right": 0, "bottom": 0 }, "appId": "", "appName": "******", "appVersion": "1.0.0", "appVersionCode": 100, "appLanguage": "zh-Hans", "uniCompileVersion": 3.94, "uniRuntimeVersion": 3.94, "uniPlatform": "mp-weixin", "deviceBrand": "vivo", "deviceModel": "V1913A", "deviceType": "phone", "osName": "android", "osVersion": 9, "hostVersion": "8.0.42", "hostLanguage": "zh-CN", "hostName": "WeChat", "hostSDKVersion": "3.1.5", "hostFontSizeSetting": 16, "windowTop": 0, "windowBottom": 0 } 另一个： "err": { "errMsg": "chooseMedia:fail" }, "system": { "screenWidth": 367, "cpuType": "SM7450", "phoneCalendarAuthorized": true, "windowHeight": 685, "bluetoothEnabled": true, "language": "zh_CN", "microphoneAuthorized": true, "fontSizeScaleFactor": 1, "locationAuthorized": true, "notificationAuthorized": true, "model": "REA-AN00", "statusBarHeight": 34, "safeArea": { "width": 367, "right": 367, "top": 34, "left": 0, "bottom": 814, "height": 780 }, "brand": "HONOR", "windowWidth": 367, "locationEnabled": true, "benchmarkLevel": 23, "screenHeight": 814, "abi": "arm64-v8a", "version": "8.0.47", "cameraAuthorized": true, "deviceAbi": "arm64-v8a", "system": "Android 13", "memorySize": 15299, "fontSizeSetting": 16, "pixelRatio": 3.275, "deviceOrientation": "portrait", "wifiEnabled": true, "screenTop": 78, "platform": "android", "SDKVersion": "3.3.4", "enableDebug": false, "devicePixelRatio": 3.275, "host": { "env": "WeChat", "version": 671100752 }, "mode": "default", "deviceId": 1.7111637217642721e+19, "safeAreaInsets": { "top": 34, "left": 0, "right": 0, "bottom": 0 }, "appId": "", "appName": "*****", "appVersion": "1.0.0", "appVersionCode": 100, "appLanguage": "zh-Hans", "uniCompileVersion": 3.94, "uniRuntimeVersion": 3.94, "uniPlatform": "mp-weixin", "deviceBrand": "honor", "deviceModel": "REA-AN00", "deviceType": "phone", "osName": "android", "osVersion": 13, "hostVersion": "8.0.47", "hostLanguage": "zh-CN", "hostName": "WeChat", "hostSDKVersion": "3.3.4", "hostFontSizeSetting": 16, "windowTop": 0, "windowBottom": 0 }
03-23同样问题，大部分用户都正常，只有个别用户不行，直接返回fail，没有任何其他信息，也不知道什么原因。我抓到的信息 "err": { "errMsg": "chooseMedia:fail" }, "system": { "screenWidth": 360, "cpuType": "MT6768V/CA", "phoneCalendarAuthorized": true, "windowHeight": 659, "bluetoothEnabled": false, "language": "zh_CN", "microphoneAuthorized": true, "fontSizeScaleFactor": 1, "locationAuthorized": true, "notificationAuthorized": true, "model": "V1913A", "statusBarHeight": 28, "safeArea": { "width": 360, "right": 360, "top": 25, "left": 0, "bottom": 780, "height": 755 }, "brand": "vivo", "windowWidth": 360, "locationEnabled": true, "benchmarkLevel": 20, "screenHeight": 780, "abi": "arm64-v8a", "version": "8.0.42", "cameraAuthorized": true, "deviceAbi": "arm64-v8a", "system": "Android 9", "memorySize": 5701, "fontSizeSetting": 16, "pixelRatio": 3, "deviceOrientation": "portrait", "wifiEnabled": true, "screenTop": 71, "platform": "android", "SDKVersion": "3.1.5", "enableDebug": false, "devicePixelRatio": 3, "host": { "env": "WeChat", "version": 671099480 }, "mode": "default", "deviceId": 1.7111615189494456e+19, "safeAreaInsets": { "top": 25, "left": 0, "right": 0, "bottom": 0 }, "appId": "", "appName": "******", "appVersion": "1.0.0", "appVersionCode": 100, "appLanguage": "zh-Hans", "uniCompileVersion": 3.94, "uniRuntimeVersion": 3.94, "uniPlatform": "mp-weixin", "deviceBrand": "vivo", "deviceModel": "V1913A", "deviceType": "phone", "osName": "android", "osVersion": 9, "hostVersion": "8.0.42", "hostLanguage": "zh-CN", "hostName": "WeChat", "hostSDKVersion": "3.1.5", "hostFontSizeSetting": 16, "windowTop": 0, "windowBottom": 0 }
wx.chooseMedia为什么能调起但是上传会报错？小程序3.0.2基础库。苹果的可以使用，安卓华为机型不行， 使用wx.chooseMedia时，已经更新了隐私协议[图片] 可以调起上传，但是上传时会报错，提示：errMsg: "chooseMedia:fail"，这是为什么？找不到原因
03-23一样的问题，把错误发到服务器抓，少量用户，相册选择图片直接报这个错，大部分都是正常的，各种查没查到问题 "err": { "errMsg": "chooseMedia:fail" }, "system": { "screenWidth": 360, "cpuType": "MT6768V/CA", "phoneCalendarAuthorized": true, "windowHeight": 659, "bluetoothEnabled": false, "language": "zh_CN", "microphoneAuthorized": true, "fontSizeScaleFactor": 1, "locationAuthorized": true, "notificationAuthorized": true, "model": "V1913A", "statusBarHeight": 28, "safeArea": { "width": 360, "right": 360, "top": 25, "left": 0, "bottom": 780, "height": 755 }, "brand": "vivo", "windowWidth": 360, "locationEnabled": true, "benchmarkLevel": 20, "screenHeight": 780, "abi": "arm64-v8a", "version": "8.0.42", "cameraAuthorized": true, "deviceAbi": "arm64-v8a", "system": "Android 9", "memorySize": 5701, "fontSizeSetting": 16, "pixelRatio": 3, "deviceOrientation": "portrait", "wifiEnabled": true, "screenTop": 71, "platform": "android", "SDKVersion": "3.1.5", "enableDebug": false, "devicePixelRatio": 3, "host": { "env": "WeChat", "version": 671099480 }, "mode": "default", "deviceId": 1.7111615189494456e+19, "safeAreaInsets": { "top": 25, "left": 0, "right": 0, "bottom": 0 }, "appId": "", "appName": "*********", "appVersion": "1.0.0", "appVersionCode": 100, "appLanguage": "zh-Hans", "uniCompileVersion": 3.94, "uniRuntimeVersion": 3.94, "uniPlatform": "mp-weixin", "deviceBrand": "vivo", "deviceModel": "V1913A", "deviceType": "phone", "osName": "android", "osVersion": 9, "hostVersion": "8.0.42", "hostLanguage": "zh-CN", "hostName": "WeChat", "hostSDKVersion": "3.1.5", "hostFontSizeSetting": 16, "windowTop": 0, "windowBottom": 0 }
wx.chooseMedia上传视频报错：errMsg: "chooseMedia:fail"？wx.chooseMedia({ count: 1, mediaType: ['video'], sizeType: ['compressed'], sourceType: [sourceType], maxDuration: 60, camera: 'back', )} # 问题： 最近将wx.chooseVideo替换为了wx.chooseMedia，并使用wx.canIUse('chooseMedia')做了向后兼容，结果埋点发现有大量异常用户调用chooseMedia上传视频，直接走了fail回调，异常信息：{errMsg: "chooseMedia:fail"}每天有大量异常，无法复现，埋点排查设备、微信版本都没什么规律# 此类问题相关的帖子： wx.chooseMedia为什么能调起但是上传会报错？chooseMedia无法调用，直接返回chooseMedia:fail?# 后续 咨询了微信侧研发，发现是用户进入相册或者拍摄页面之后，直接把微信退到后台，导致取消的，就会报这个错因此这个报错不能作为实际问题发生的依据
03-23解决了么，我不少客户也反馈无法选择相册里面的图片
设置页面用户拒绝授权后无法再重新开启授权功能描述：用户拍照上传图片功能。因为用户拒绝授权使用摄像头，导致无法再启用摄像头。 操作步骤： 1、用户进入小程序后，点击上传组件（准备调用摄像头） 2、弹出授权使用摄像头，用户拒绝授权。 3、这时候使用openSetting，进入设置页面，里面有开启摄像头关闭摄像权限的按钮。（保持授权关闭） 4、关闭并删除 小程序。 5、重新搜索进入小程序。点击上传组件（准备调用摄像头）。 6、不会弹出授权使用摄像头的提示，直接默认用户拒绝了。 7、这时候使用openSetting，进入设置页面，里面没有开启关闭摄像权限的按钮。用户再也无法开启摄像头权限。 个人总结： 这个问题不是代码导致的，而是由多个步骤中平台框架机制的综合结果。 1、授权请求被拒绝后，不能重复拉起，而是直接返回拒绝结果。2、删除小程序不能清除授权记录，再次加载小程序，会保留并执行上次的拒绝结果。3、openSettiong打开的设置页面，有哪些授权开关，取决于用户实际操作同意拒绝了哪些授权。所以拒绝授权后，删除重新进入小程序，无法重新拉起授权，设置页面里就不会有授权的开关按钮。用户就无法再开启授权了
03-15问了客服了，现在比以前严多了，希望给大家参考，文本或图片在本地输入/选择时就要安全校验，即使还没上服务器，这就要求选择图片后就要开始校验，等待校验结果，如果有问题，提示用户，且不允许转发，包括右上角的分享给好友、朋友圈。
内容安全审核采用的是数据万象，小程序为什么还收到安全违规风险提醒？[图片] appid：wx8ed7099242deab6b
2023-09-04石沉海底了么，大佬 #微信搜一搜
服务审核通过上线后，一直无法召回展示，官方能帮忙看看么？一点流量都没了，苦苦经营了2年多啊公众号原始ID：gh_fcb3f5a14dd1 从搜一搜服务问世以来一直到现在，中间一步步试错才对搜一搜服务逐渐了解，可近期又摸不清了，直接服务都搜不到了，是不是我们运营哪里有违规了，实在没有发现，麻烦官方帮忙看看，实在不想放弃运营了2年多的号，投入了很多精力，有问题麻烦帮忙指出一下，无助啊，发现也有不少类似的贴子，都没有看到回复方案。 之前另外一个公众号上线的很多服务突然都搜不到了，以为服务类目增加了鲜花绿植配送，而以前的服务是只能选生活配送导致服务无法被搜录召回，于是全下线服务，重新提交，然而审核上线后，依然搜不到，无法展现，自闭了。。 [图片] [图片]
2022-06-20
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