- 电子面单余量为什么与真实情况对不上?
这个商家有一个名称为“浙江嘉兴秀洲区申通公司”申通网点,商家后台查看到面单余量还有400多,但是接口返回的available为0,请问这是为什么? 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/account/get?access_token=97_LQpRQ-iZilvbyOO8nMlxQssth6IBGUeAop- 请求数据:{"limit":100,"need_balance":true,"offset":0,"status":3} {"errcode":0,"errmsg":"ok","total_num":3,"account_list":[{"delivery_id":"DBKD","acct_type":0,"company_type":2,"shop_id":"5009836679237","acct_id":"6638152582","status":3,"available":0,"allocated":38,"recycled":0,"cancel":0,"monthly_card":"670570374","share":{},"sender_address":{"province":"浙江省","city":"嘉兴市","county":"南湖区","address":"凤桥镇新飞路332号"},"balance_retcode":0,"balance_retmsg":"OK","delivery_msg":""},{"delivery_id":"STO","acct_type":0,"company_type":1,"shop_id":"5009836679237","acct_id":"6637501952","status":3,"available":0,"allocated":0,"recycled":0,"cancel":0,"monthly_card":"","site_info":{"delivery_id":"STO","site_status":1,"site_code":"314000","site_name":"浙江嘉兴秀洲区申通公司","address":{"city_code":"330400000","city_name":"嘉兴市","detail_address":"元丰大道236号","district_code":"330411000","district_name":"秀洲区","province_code":"330000000","province_name":"浙江省","street_code":"","street_name":""},"contact":{"mobile":"13355735175","name":"唐有芬","phone":""},"site_fullname":"浙江嘉兴秀洲区申通公司"},"share":{},"sender_address":{"province":"浙江省","city":"嘉兴市","county":"南湖区","address":"凤桥镇新飞路332号"},"balance_retcode":0,"balance_retmsg":"OK"},{"delivery_id":"SF","acct_type":0,"company_type":2,"shop_id":"5009836679237","acct_id":"6638496328","status":3,"available":0,"allocated":19,"recycled":0,"cancel":0,"monthly_card":"5732452602","share":{},"sender_address":{"province":"浙江省","city":"嘉兴市","county":"南湖区","address":"凤桥镇新飞路332号"},"balance_retcode":0,"balance_retmsg":"OK","delivery_msg":""}]}[图片]
10-29 - 为什么面单信息无法打印?
调用接口获取面单打印信息时,报错提示“模板id不存在”,但是对应模板id实际是存在的。帮看下为什么报错了 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/print/get?access_token=97_w2ixSNpTOqz_Qf-vpno6Y1DknTVJfALDEGU 请求数据:{"ewaybill_order_id":"4228537758725898245","print_num":{"cur_num":1,"sum_num":1},"template_id":"6636496184"} {"print_info":"","errcode":10025106,"ret":10025106,"success":false,"errmsg":"模板id不存在,请检查 rid: 6900608b-7c8ac9c0-0c5861f6"}
10-29 - 为什么不同订单预约物流电子面单,返回的面单号属于同一个母单号?
3731529648290275584,物流单号S70125492257002 3731529522011315456,物流单号S70125492257001 这里有两个订单,获取了两个不同的物流单,但是对应物流单,物流商这边看是属于同一个母单号S70125492257。请问为什么两个订单会获取的物流单会属于同一个母单?正常应该获取两个不同的物流单吧。 以下是获取S70125492257002的请求 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=6VYC5MJ6KnQBOaALDGRE 请求数据:{"delivery_id":"SXJD","delivery_info":null,"ec_order_list":[{"ec_order_id":3731529648290275584,"goods_list":[{"good_count":1,"good_name":"2023年数字酒庄封坛酒15L*1","out_product_id":"","out_sku_id":"","product_id":0,"sku_id":0,"sn_info":null}]}],"ewaybill_acct_id":"6636051370","ewaybill_order_id":"4206553940921974792","ext_info":null,"order_vas_list":[],"receiver":{"address":"~****~/oaid/~1~~","city":"佛山市","county":"顺德区","mobile":"~133****6333~/oaid/~1~~","name":"~黄*~/oaid/~1~~","province":"广东省","street":""},"remark":"","return_address":null,"sender":{"address":"杨绍路2579号,会稽山绍兴酒股份有限公司","city":"绍兴市","county":"柯桥区","mobile":"057584889132","name":"电商业务部","province":"浙江省","street":"湖塘街道"},"shop_id":"5009834945261","site_code":"S575BKH"} {"errcode":0,"errmsg":"ok","ewaybill_order_id":"4206553940921974792","waybill_id":"S70125492257002","delivery_error_msg":"success","waybill_id_list":[],"order_risk_info":[],"changed_info":[],"create_time":1760321754}
10-14 - 获取商品返回的类目如何获取最详细的类目id?
https://developers.weixin.qq.com/doc/channels/API/product/get.html 这个文档中返回cats_v2表示多级类目树,请问如何获取最详细类目的类目id?返回的cats_v2是一个数组,哪一个才是最详细类目的id?
09-18 - 为什么通过api无法查询到当前订单?
3729785970294928128,这个订单后台可以查询到。但是通过api接口无法查询,帮忙看下这是为什么? 【POST】请求url:https://api.weixin.qq.com/channels/ec/order/get?access_token=94_eOWhLBYhfON1zE5baHz0SUaURFwrh9hBfQ2YMDJmRm2a8aFlPM_ 请求数据:{"order_id":"3729785970294928128"} {"errcode":100002,"errmsg":", 当前商家不存在该订单,请检查order_id以及token是否正确 | rid: 68889933-61201fcb-6247c6e5"}[图片]
07-29 - 锐界同城快递的物流公司id是多少?
商家后台可以看见,可选锐界同城快递物流发货,但是查询”获取物流公司列表order/deliverycompanylist/get“无法查到这个物流公司,请问这个物流公司的id是多少? [图片]
07-09 - access_token为什么过期了?
2025-07-03 12:40:14获取的access_token,为什么2025-07-03 14:45:45就过期了?刷新token也提示失败了。正常过期时间没有这么短的。 2025-07-03 12:40:14获取access_token的请求 【POST】请求url:https://api.weixin.qq.com/cgi-bin/component/api_authorizer_token?component_access_token=93_DxGeTZR6xjW9Fzieb0AxL65jHqvB5d-mvGfhIHnAlvOKnVmcl0LrS79qvzIZf7cBGM0CGE3uTrFw28nni1Brh_x07FzG-fr7d9LpxUal4-4pbzVxWv5InMEGuLwBBPgAIAFFT 请求数据:{"component_appid":"wxbf330d4617c5bbd9","authorizer_appid":"wx88466bc212cfc98f","component_access_token":"93_DxGeTZR6xjW9Fzieb0AxL65jHqvB5d-mvGfhIHnAlvOKnVmcl0LrS79qvzIZf7cBGM0CGE3uTrFw28nni1Brh_x07FzG-fr7d9LpxUal4-4pbzVxWv5InMEGuLwBBPgAIAFFT","authorizer_refresh_token":"HyDlKTWJvkQhyrVaCAEVb7Tfh-VMkX1TqUz_yR2ca4k"} {"authorizer_access_token":"93_n6iFJmBom-FytmmeJw4p0MDjlH8CQX5qHZxX8Kak0ZcQvWI3exKEwepXjpXA0N23kZ3GfWKIsdbUjqM9VCa64aB7Z91FP6qll0wIJ1Wa1k1vkPZWl9_nS9_uLh1V_hfsMSfVsb8B466bCFBJPNHaAHDVTN","expires_in":7200,"authorizer_refresh_token":"refreshtoken@@@HyDlKTWJvkQhyrVaCAEVb7Tfh-VMkX1TqUz_yR2ca4k"} 2025-07-03 14:45:45请求提示过期,且刷新失败的请求 【POST】请求url:https://api.weixin.qq.com/channels/ec/order/list/get?access_token=93_n6iFJmBom-FytmmeJw4p0MDjlH8CQX5qHZxX8Kak0ZcQvWI3exKEwepXjpXA0N23kZ3GfWKIsdbUjqM9VCa64aB7Z91FP6qll0wIJ1Wa1k1vkPZWl9_nS9_uLh1V_hfsMSfVsb8B466bCFBJPNHaAHDVTN 请求数据:{"update_time_range":{"end_time":1751525145,"start_time":1751524360},"page_size":30,"status":20} {"errcode":42001,"errmsg":"access_token expired rid: 68662719-03171146-5ae8ea6a"} ---------------------------- 【POST】请求url:https://api.weixin.qq.com/cgi-bin/component/api_authorizer_token?component_access_token=93_zg_ejMYlQxqLpqqquIXTDdYfPWO9smcKhOcutdMIKCTmCytbGeZsMHnX9ssP_w7IrVxnMt3bz1oXWFTtqwLfBXNoNiwPTwGJYIH99qk9CKLPn6VGLWhHCHJhrnsQLHgAIAAVR 请求数据:{"component_appid":"wxbf330d4617c5bbd9","authorizer_appid":"wx88466bc212cfc98f","component_access_token":"93_zg_ejMYlQxqLpqqquIXTDdYfPWO9smcKhOcutdMIKCTmCytbGeZsMHnX9ssP_w7IrVxnMt3bz1oXWFTtqwLfBXNoNiwPTwGJYIH99qk9CKLPn6VGLWhHCHJhrnsQLHgAIAAVR","authorizer_refresh_token":"HyDlKTWJvkQhyrVaCAEVb7Tfh-VMkX1TqUz_yR2ca4k"} {"errcode":61023,"errmsg":"refresh_token is invalid rid: 68662719-7af1eda5-44766bb7"}
07-07 - 同一个sku_id,为什么sku_code不一样?
相同的skuid=RC51230040992M生成的订单,为什么在不同的订单中返回的sku_code不一致。 订单3727649646110186752,sku_code=RC51230040992M,商家表示这个是正确的 订单3727364468903916032,sku_code=RC51211040911M,这个sku_code是错误 {"errcode":0,"errmsg":"ok","order":{"order_id":"3727649646110186752","create_time":1745465107,"update_time":1745465116,"status":20,"order_detail":{"product_infos":[{"product_id":"10000215272920","sku_id":"3259017595","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/67f73b2000049608192fbad85c6c2a1e000000a000004f50","sale_price":25900,"sku_cnt":1,"title":"美式潮流复古豹纹裤","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"RC51230040992M","market_price":25900,"sku_attrs":[{"attr_key":"尺码","attr_value":"M 100-125斤"}],"real_price":25900,"estimate_price":25900,"out_warehouse_id":"","sku_deliver_info":{"stock_type":1,"predict_delivery_time":1746761107,"full_payment_presale_delivery_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[],"package_sku_list":[],"delivery_deadline":1746761107,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3727649646110186752_001"}],"pay_info":{"payment_method":1,"prepay_id":"up_wx24112508774904416bcf79361200360001","prepay_time":1745465108,"pay_time":1745465115,"transaction_id":"4324202270202504247160670215"},"price_info":{"product_price":25900,"order_price":25900,"freight":0,"original_order_price":25900,"estimate_product_price":25900,"merchant_receieve_price":25900,"merchant_discounted_price":0,"finder_discounted_price":0},"delivery_info":{"address_info":{"user_name":"曾**","postal_code":"200050","province_name":"上海市","city_name":"上海市","county_name":"静安区","detail_info":"****","national_code":"888888","tel_number":"152****6864","house_number":"","virtual_order_tel_number":"","use_tel_number":0,"hash_code":"c9607d4e3b5905f4abfb41ccc99f5984"},"delivery_product_info":[],"ship_done_time":0,"deliver_method":0,"ewaybill_order_code":"of6vedkEQkyeIgFDMzRvnBHGDf32xN-Fn35aIUHUfmB2bEaSeRk1svxhoe6tNDbRaei8sZSR6OmQ"},"ext_info":{"customer_notes":"","merchant_notes":"","finder_id":"sphwaU29XNxCj0A","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"sharer_info":{"handling_progress":1},"settle_info":{"predict_commission_fee":1295},"sku_sharer_infos":[],"source_infos":[{"sku_id":"3259017595","account_type":1,"account_id":"sphwaU29XNxCj0A","sale_channel":0,"account_nickname":"小晖心选","content_type":0,"content_id":""}]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oPwu84m00WBi5o9NzVGDClM6vc1U"}} {"errcode":0,"errmsg":"ok","order":{"order_id":"3727364468903916032","create_time":1744377244,"update_time":1745404493,"status":30,"order_detail":{"product_infos":[{"product_id":"10000215272920","sku_id":"3259017595","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/67f73b2000049608192fbad85c6c2a1e000000a000004f50","sale_price":25900,"sku_cnt":1,"title":"美式潮流复古豹纹裤","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"RC51211040911M","market_price":25900,"sku_attrs":[{"attr_key":"尺码","attr_value":"M 100-125斤"}],"real_price":25900,"estimate_price":25900,"out_warehouse_id":"","sku_deliver_info":{"stock_type":1,"predict_delivery_time":1745673244,"full_payment_presale_delivery_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[],"package_sku_list":[],"delivery_deadline":1745673244,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3727364468903916032_001"}],"pay_info":{"payment_method":1,"prepay_id":"up_wx1121141457613370adacf7ae9bffc60001","prepay_time":1744377254,"pay_time":1744377259,"transaction_id":"4351002258202504110228414903"},"price_info":{"product_price":25900,"order_price":25900,"freight":0,"original_order_price":25900,"estimate_product_price":25900,"merchant_receieve_price":25900,"merchant_discounted_price":0,"finder_discounted_price":0},"delivery_info":{"address_info":{"user_name":"童*","postal_code":"102600","province_name":"北京市","city_name":"北京市","county_name":"大兴区","detail_info":"****","national_code":"888888","tel_number":"150****8970","house_number":"","virtual_order_tel_number":"","use_tel_number":0,"hash_code":"b4e576052984e138effa96cca83da6ea"},"delivery_product_info":[{"waybill_id":"772040290529295","delivery_id":"STO","product_infos":[{"product_id":"10000215272920","sku_id":"3259017595","product_cnt":1}],"delivery_name":"申通快递","delivery_time":1745308031,"deliver_type":1}],"ship_done_time":1745308031,"deliver_method":0,"ewaybill_order_code":"ofN9sNTC2dx-KLOE0fbZJEk4mA02BCeZT5skGV6U0DSz6SO1a2VRmxKYyiDCi9sGrjmj-RIkLGzQ"},"ext_info":{"customer_notes":"","merchant_notes":"","finder_id":"sphwaU29XNxCj0A","live_id":"export/UzFfAgtgekIEAQAAAAAAw_MMPIcnIAAAAAstQy6ubaLX4KHWvLEZgBPEj4J8d2NcVeyIzNPgMJpFemxagOHav3ix5xEcU1bg","order_scene":2,"commission_handling_progress":1},"commission_infos":[],"sharer_info":{"handling_progress":1},"settle_info":{"predict_commission_fee":1295},"sku_sharer_infos":[],"source_infos":[{"sku_id":"3259017595","account_type":1,"account_id":"sphwaU29XNxCj0A","sale_channel":0,"account_nickname":"小晖心选","content_type":0,"content_id":""}]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oPwu84gc_edJSwNxOUOKMetT2n5g"}}
04-24 - 电子面单取号为什么提示“系统错误”?
电子面单取号的时候,返回的delivery_error_msg=系统错误,请问这是什么原因导致的?重试也不行 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token= 请求数据:{"delivery_id":"DBKD","delivery_info":null,"ec_order_list":[{"ewaybill_order_appid":"wx9c6a8dfc3ed1c349","ewaybill_order_code":"ofh86qsqwhFGdgxnOB56hL2fbxvwuK6cMI6Q8RJW76rAomEyGJFDnlcTJQqAG9Q07-qOXhCl-32g","goods_list":[{"good_count":1,"good_name":"550ML巴马丽琅首席养生官矿泉水 1*24","out_product_id":"BM013","product_id":10000111611492,"sku_id":2225146869}]}],"ewaybill_acct_id":"6620657501","ewaybill_order_id":"3954258894826225665","ext_info":null,"order_type":1,"order_vas_list":[{"vas_type":"insuranceValue","vas_value":"7980.00"}],"receiver":{"address":"~四川省 德阳市 旌阳区 ****~/shipinghaoxiaodian/~1~~","city":"德阳市","county":"旌阳区","mobile":"~158****0920~/shipinghaoxiaodian/~1~~","name":"~林*~/shipinghaoxiaodian/~1~~","province":"四川省","street":""},"remark":"","return_address":{"address":"","city":"","county":"","mobile":"","name":"","province":"","street":""},"sender":{"address":"东湖风景区街道阜旺物资仓库","city":"武汉市","county":"洪山区","mobile":"13554468680","name":"张和英","province":"湖北省","street":""},"shop_id":"5009820312453","site_code":"","template_id":"6620624555"} {"errcode":10025005,"errmsg":"电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 6806ecfe-55da34d9-4cf42d13","delivery_error_msg":"系统错误","waybill_id_list":[],"order_risk_info":[],"changed_info":[]}
04-22 - 电子面单取号子母件,为什么商家后台限制只有1个包裹?
JDAWX0540186861这个是一个子母件,有2个包裹的,为什么商家后台只显示1个?[图片] 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=90_-C-ZWIfbwGnHtdLiyjxwvfXeeXV3dVLs 请求数据:{"delivery_id":"JD","delivery_info":{"package_quantity":2},"ec_order_list":[{"ewaybill_order_appid":"wxac0c372706380793","ewaybill_order_code":"of4M5gTBdF6aR_FRqd6jXC-YdSoVM-pc_-MTueaqrc7Ogi-trl5B72_-3yWAnbAtM0UHEgjT1bgA","goods_list":[{"good_count":1,"good_name":"防震玻璃杯子两支(泡沫箱装)","out_product_id":"","product_id":0,"sku_id":0},{"good_count":6,"good_name":"天塞精选赤霞珠西拉2016","out_product_id":"","product_id":0,"sku_id":0},{"good_count":6,"good_name":"天塞雪豹干红2018","out_product_id":"","product_id":0,"sku_id":0},{"good_count":1,"good_name":"田园酿造·②号玫瑰香5度甜红","out_product_id":"","product_id":0,"sku_id":0}]}],"ewaybill_acct_id":"6620684600","ewaybill_order_id":"3924112324809998338","ext_info":null,"order_type":1,"order_vas_list":[],"receiver":{"address":"****","city":"嘉兴市","county":"桐乡市","mobile":"189****1088","name":"沈*","province":"浙江省","street":""},"remark":"","return_address":null,"sender":{"address":"尚学路39号","city":"上海城区","county":"嘉定区","mobile":"17521366292","name":"少庄主","province":"上海市","street":""},"shop_id":"5009820306274","site_code":""} {"errcode":0,"errmsg":"ok","ewaybill_order_id":"3924112324809998338","waybill_id":"JDAWX0540186861","delivery_error_msg":"调用成功","waybill_id_list":[{"waybill_id":"JDAWX0540186861-1-2-","waybill_type":2,"create_time":1743486922},{"waybill_id":"JDAWX0540186861-2-2-","waybill_type":2,"create_time":1743486922}],"order_risk_info":[]}
04-02