{Content=？, CreateTime=1644804449, ToUserName=gh_6819ffb35b91, FromUserName=okh7s5zOBfM_jG887ranzyyAEN5k, MsgType=text, MsgId=23547938337869280} 这条消息之前发送了2个视频文件, 可是我们第三方平台没有收到视频消息??

接口名称：https://qyapi.weixin.qq.com/cgi-bin/externalcontact/transfer_customer?access_token= 接口报文：{"external_userid":["woxlLiBgAAzvH4vQuSm9zh2xPm4J_PPw"],"handover_userid":"TianZhiCheng","takeover_userid":"KuangQuanShuiPing"}, 接口响应：res={"errcode":60011,"errmsg":"no privilege to access/modify contact/party/agent , hint: [1641813885577493806518425], from ip: 112.17.164.245, more info at https://open.work.weixin.qq.com/devtool/query?e=60011","customer":[]}

返回结果： {"subscribe":1,"openid":"okh7s54jAOHYof5ohRYO5spQ8-Gg","nickname":"","sex":0,"language":"zh_CN","city":"","province":"","country":"","headimgurl":"","subscribe_time":1640660942,"unionid":"onJBx5gYde5tEZNegMN4HEulxyRU","remark":"","groupid":0,"tagid_list":[],"subscribe_scene":"ADD_SCENE_SEARCH","qr_scene":0,"qr_scene_str":""}