小程序加入群聊插件报错-24000009

connect websocket server fail, 未能完成操作。（“OSStatus”错误 -9801。） 看到不少这样的问题，官方都没有解决。  我们这边发现1.全是是ios系统。 2.国外用户居多。 https://cloud.tencent.com/product/tools#userDefined12域名检测合格 cloud.chivox.com[图片] 部分ip与机型： 69.203.88.10美国纽约    iPhone iPhone 7 Plusiphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.5/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">149.248.12.173加拿大多伦多    iPhone iPhone X (GSM+CDMA)iphone10,3 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.7/iphone10,3>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">172.58.200.249美国宾夕法尼亚  iPhone iPhone 7 Plusiphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.1.2 7.0.5/iphone9,4>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">71.59.156.19美国华盛顿温哥华  iPhone iPhone 6siphone8,1 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 11.2.2 7.0.5/iphone8,1>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">76.94.252.102美国加利福尼亚洛杉矶   iPhone iPhone 8 Plus (GSM+CDMA)iphone10,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.5/iphone10,2>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">107.77.211.51美国加利福尼亚旧金山 /iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">79.245.122.244德国慕尼黑 iPhone iPhone X (GSM)iphone10,6 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iOS 12.4.1 7.0.5/iphone10,6>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone10,6 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">107.77.229.4美国加利福尼亚洛杉矶/iphone10,6>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone10,6 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">59.63.203.251江西省南昌市 电信  iPhone unknownipad6,11 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 11.4 7.0.5/ipad6,11>/iphone10,6>/iphone9,4> iphone9,4 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone10,6 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">107.77.230.111美国加利福尼亚洛杉矶/iphone10,6>/iphone9,4> 99.241.188.66（加拿大多伦多）      iPhone iPhone X (GSM)iphone10,6 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.3.1 7.0.8/iphone10,6> 72.143.214.244（加拿大魁北克）iPhone iPhone XSiphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.5/iphone11,2> iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">174.113.210.221（加拿大安大略） iPhone iPhone XSiphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.5/iphone11,2>/iphone11,2> iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">24.86.30.155（加拿大温哥华） iPhone iPhone 6s Plusiphone8,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 13.1.2 7.0.8/iphone8,2>/iphone11,2>/iphone11,2> iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone8,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">27.38.12.167（广东省深圳市 联通）iPhone unknownipad7,5 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4 7.0.8/ipad7,5>/iphone8,2>/iphone11,2>/iphone11,2> iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone8,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">ipad7,5 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">45.58.84.154（加拿大蒙特利尔）iPhone iPhone XRiphone11,8 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 13.1.2 7.0.3/iphone11,8>/ipad7,5>/iphone8,2>/iphone11,2>/iphone11,2> iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone11,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone8,2 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">ipad7,5 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">iphone11,8 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;">211.97.160.211（福建省福州市 联通）iPhone unknownipad11,1 style="-webkit-print-color-adjust: exact; font-family: Helvetica, arial, sans-serif; font-size: 14px; white-space: normal; text-size-adjust: auto;"> iOS 12.4.1 7.0.8/ipad11,1>/iphone11,8>/ipad7,5>/iphone8,2>/iphone11,2>/iphone11,2> 从日志看大部分是国外用户。是不是小程序的websocket对国外网络的支持不太好。 求帮助，求解决。