[图片]第三方平台开发资料中的授权事件接收配置和消息与事件接收配置都没收到推送

想通过接口查询到消费者订单的发票申请信息，目前有接口支持吗？

1. 小店订单号：3720569836064082944；退款单号：2000000576248474 下单成功：2024-06-15 21:23:03 发券成功：2024-06-15 21:23:07 小店发起退款（券超时未发放自动生成退款）：2024-06-21 00:05:04 [图片] 2. 小店订单号：3720633530300894208；退款单号：2000000576254440 下单成功：2024-06-18 16:52:40 发券成功：2024-06-18 16:52:43 小店发起退款（退款原因：券超时未发放自动生成退款）：2024-06-21 00:05:04 [图片] 3. 小店订单号：3720477178993447168；退款单号：2000000576260422 下单成功：2024-06-11 19:12:06 发券成功：2024-06-11 19:12:09 小店发起退款（券超时未发放自动生成退款）：2024-06-21 00:05:04 [图片] 问：下单成功且在规定时间内发券成功，为什么小店侧会发起退款，并且退款原因是 “券超时未发放自动生成退款”呢？请帮忙确认一下

两家店铺 api is unauthorized to component rid: 6678da66-0d09b8af-01aef741 api is unauthorized to component rid: 6678dab9-0f8cc93d-28e0e295

1、背景：退款遇到用户账户注销，无法原路退款，已经找视频号技术协调银行卡退款了，用户也收到了，但是订单依然处于待使用，退款依然处于未退款状态 [图片] 2、联系视频号技术，答复他没有权限需要在社区提问； [图片] 3、诉求：既然已经退款了，期望订单、退款单状态修正为已退款、并且通知一下我们的接口；

接口：channels/ec/order/merchantnotes/update 文档链接：https://developers.weixin.qq.com/doc/channels/API/order/merchantnotes_update.html message:  com.foonsu.erp.orderpool.service.taskhandler.impl.WxVideoOrderTaskHandler:792 - 微信视频号更新卖家备注信息到平台:3720617443728952320, 请求参数: {"order_id":"3720617443728952320","merchant_notes":"SLPZA0097382 CSZ 3980+0+0 @H0617YZZ3-12+2189 翡翠手镯飘花  曼曼【媛 钰 坚 瑶】【60正圈】花多 otuEm45Z-8kifjlZwJcHwMxJPhE4"} message:  com.foonsu.erp.orderpool.service.taskhandler.impl.WxVideoOrderTaskHandler:794 - 微信视频号更新卖家备注信息到平台, 响应结果: {"errcode":0,"errmsg":"ok"} 很特别的一点：我们白天用测试店铺无法复现这个问题，客户反馈每天凌晨的就会出现。比如上面这笔单是2024-06-18 00:27:24。

3720163416011837696 这个订单号没有推送支付消息，麻烦查下原因

各位大神，服务市场上架了一个测试订单相关的工具，请问，用户订购软件后，点击【去使用】接下来会跳转到软件填写的回调页面并且带有code=XXXXXXX接下来，我们要怎么样通过这个code获取用户视频号小店的相关信息，比如订单数据，用户店铺详情名称这些，或平台有没有相关的开发文档发一个链接也可以，麻烦各们大老了。

【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=81_51jliwkUp4yz9yVcrnPLOLGjfqNqmAUjNhAPxGZ-CXZJBVfCGTczqNEtMGUevH9cbZsZi7XmtG7NiYWsktAdzEbKX3SdT9n-DUWAFfAEDLPU 请求数据:{"delivery_id":"DBKD","ec_order_list":[{"ewaybill_order_appid":"wxd8bfa5fa7b625951","ewaybill_order_code":"ofzQxkh6GbfD7cRoFoXrdUYsfiBgYfZYO0yOYCRkHSNV5Y7rColcgEQgdOdBmzWZc3lEWYhtM_WQ","goods_list":[{"good_count":1,"good_name":"叶子100*150","out_product_id":"","product_id":0,"sku_id":0}]}],"ewaybill_acct_id":"6620655936","ewaybill_order_id":"3508089516730859526","ext_info":null,"order_vas_list":[],"receiver":{"address":"~****~/oaid/~1~~","city":"长沙市","county":"开福区","mobile":"~181****6071~/oaid/~1~~","name":"~柳**~/oaid/~1~~","province":"湖南省","street":""},"remark":"","return_address":null,"sender":{"address":"河南五建门窗西100米","city":"郑州市","county":"新郑市","mobile":"15093156690","name":"金篮子（华东）","province":"河南省","street":"薛店镇"},"shop_id":"5009820090174","site_code":""} {"errcode":0,"errmsg":"ok","ewaybill_order_id":"3508089516730859526","waybill_id":"DPK377000838445","delivery_error_msg":"success"} 【POST】请求url:https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=81_51jliwkUp4yz0m_YoAzW-7o49yVcrnPLOLGjfqNqmAUjNhAPxGZ-CXZJBVfCGTczqNEtMGUevH9cbZsZi7XmtG7NWAFfAEDLPU 请求数据:{"delivery_id":"DBKD","ec_order_list":[{"ewaybill_order_appid":"wxd8bfa5fa7b625951","ewaybill_order_code":"ofWJaJ7G-64j7FJ_db2ZwvO2FoeJtt0H-tz5fJT492Q0na6vjsmr1baZKkIs68C_zF1DGN6JeREg","goods_list":[{"good_count":1,"good_name":"荷花80*120","out_product_id":"","product_id":0,"sku_id":0}]}],"ewaybill_acct_id":"6620655936","ewaybill_order_id":"3508089512050360323","ext_info":null,"order_vas_list":[],"receiver":{"address":"~****~/oaid/~1~~","city":"长沙市","county":"开福区","mobile":"~181****6071~/oaid/~1~~","name":"~柳**~/oaid/~1~~","province":"湖南省","street":""},"remark":"","return_address":null,"sender":{"address":"河南五建门窗西100米","city":"郑州市","county":"新郑市","mobile":"15093156690","name":"金篮子（华东）","province":"河南省","street":"薛店镇"},"shop_id":"5009820090174","site_code":""} {"errcode":0,"errmsg":"ok","ewaybill_order_id":"3508089512050360323","waybill_id":"DPK377000838440","delivery_error_msg":"success"} 你好，这两单能帮忙看一下吗，这边请求都是单个的，但是德邦那边说预约出来的是子母单，能帮忙看一下是什么原因吗 [图片]

视频号小店-平台是否支持多个订单回传同一个物流单号（同一个用户下多个订单，商家合单发货场景）？