麻烦微信公众平台官方能够辅助处理，崩溃了。 最近收到微信群报警信息： [图片] 这个信息之前收到过，貌似重启服务器恢复了，但是这次重启没有任何效果，通过检查nginx的access.log 文件，发现微信有时候没法访问我方机器。通过微信提供的接口： [图片] 获得微信服务器ip地址：{"ip_list":["223.166.222.100","223.166.222.101","223.166.222.102","223.166.222.103","223.166.222.104","223.166.222.105","223.166.222.106","223.166.222.107","223.166.222.111","223.166.222.112","223.166.222.117","223.166.222.118","223.166.222.120","223.166.222.121","223.166.222.122","223.166.222.123","101.91.60.80","101.91.60.81","121.51.66.16","121.51.66.19","121.51.66.26","121.51.66.120","157.255.192.54","157.255.192.55","58.60.9.75","58.60.9.76","58.60.9.77","58.60.9.78","59.36.121.222","59.36.121.223","121.51.162.73","121.51.162.74","121.51.162.55","203.205.219.187","203.205.219.188","203.205.219.189","203.205.219.190","203.205.219.179","203.205.219.180","203.205.219.181","203.205.219.182","203.205.219.183","203.205.219.184","203.205.219.185","203.205.219.186","162.14.8.2","162.14.8.75","162.14.8.113","162.14.8.164","162.14.8.217","162.14.8.251","162.14.11.153","162.14.11.179","162.14.11.215","162.14.12.76","162.14.12.217","162.14.13.69","162.14.13.109","162.14.13.142","162.14.13.232","162.14.13.34","162.14.14.41","162.14.15.117"]} 发现：162.14.*.* 段的ip全部无法ping通，我方所有在腾讯云香港的机器都出现这个问题，请问这是怎么回事呢？没有任何拦截ip操作，防火墙正常，代码逻辑正常（只要能访问的一定会返回数据）。 公众号的appId是：wx053cbaa14c402123 名字是：77工具 这个问题很多人遇到，希望微信官方能够彻底解决这个问题，感激不尽。 #############继续补充#################### 补充，其实我们发现，我们在提交链接的过程中微信的服务器发现不了我方机器，总是超时： [图片] 但有时候又是可以的，所以这是怎么回事呢？

事情是这样的，我们公司也是第一次开发小程序。某天收到腾讯的通知，说小程序中有违规内容，希望调用人工智能接口来处理，但当时没有太明白腾讯的意思，改了其他地方，反而忽略了其中某个功能的过滤，但仅仅一次，就被限制了“搜索功能到永久”。 违规内容如下： [图片] 现在已经调用“云接口”整改了，希望看到帖子的腾讯工作人员能够把搜索功能放开。开发一个小程序并不容易，我们也是在慢慢的学习适应平台的规则，仅仅一次违规就封杀了公司团队开发几个月的产品，实在过于严格了。 小程序名字叫做：“搜搜GIF”，APPID:wx547d6040bb22b2e6