- 订单详情接口,商家和买家协商更改发货时间后,delivery_deadline 为什么不会变?
买家同意更改协商发货时间,delivery_deadline 没有变化,这个字段的含义是“商品发货时效,超时此时间未发货即为发货超时”,那这种协商变更发货时间的订单,我们还能以该字段为准吗?我看“predict_delivery_time”可以返回协商后的发货时间。所以订单最终时效到底应该以哪个为准,是以“predict_delivery_time”还是“delivery_deadline ”?
11-25 - 绑定质检报错,麻烦看下如何处理?
{"inspect_info":{"backup_delivery_id":"SF","backup_delivery_name":"顺丰速运","backup_delivery_product_id":247,"backup_delivery_product_name":"顺丰电商标快","backup_express_insure":false,"backup_express_insure_amount":0,"backup_payment":false,"delivery_id":"SF","delivery_name":"顺丰速运","delivery_product_id":247,"delivery_product_name":"顺丰电商标快","express_insure":false,"express_insure_amount":0,"express_merge":true,"inspect_org_id":"043","inspect_org_name":"方圆检测-沉香","payment":false,"refund_intercept":0,"warehouse_addr":"广东省广州市荔湾区华林国际C馆7层视频号质检仓服务中心","warehouse_name":"广州华林"},"order_id":"3732029253711967488"} {"errcode":10021616,"errmsg":"机构id参数非法,请设置合法的机构id rid: 6909749d-27df9acb-5941eab3"}
11-04 - 打印失败,日志提示证书验证失败,如何解决?
打印失败,日志里好像是证书验证失败,尝试换了一个网络环境还是异常,如何解决。 [图片]
09-03 - 取号报“订单已分配给供货商代发,单号详情查看changed_info字段”是什么原因导致?如何解决?
请求:{"delivery_id":"ZTO","ec_order_list":[{"ewaybill_order_appid":"wx156e4b628fe3dea4","ewaybill_order_code":"ofxi0IELWCc-ao1mAldbPt9Z0qSShePHa8dCeyAaOi5kmI6kQjHXNxqTzqOlwynM2O1FyHaYXvJg","goods_list":[{"good_count":1,"good_name":"顺丰发货[果园现摘]四川会理突尼斯软籽石榴产地直发爆汁不吐籽","out_goods_info":"顺丰发货[果园现摘]四川会理突尼斯软籽石榴产地直发爆汁不吐籽","out_sku_id":"","product_id":10000292270664,"sku_id":4108487353}]}],"ewaybill_acct_id":"6637868333","ewaybill_order_id":"4134102238384128007","receiver":{"address":"****","city":"南京市","county":"建邺区","mobile":"138****8709","name":"王**","province":"江苏省"},"remark":"","sender":{"address":"启亨农业","city":"凉山彝族自治州","county":"会理市","mobile":"13637662530","name":"X-付春燕","province":"四川省","street":""},"shop_id":"5009837518680","site_code":"834027","template_id":"single"} 返回: {"errcode":10025047,"errmsg":"订单已分配给供货商代发,单号详情查看changed_info字段 rid: 68aa7bdf-6e125334-2ee13ad3","delivery_error_msg":"","waybill_id_list":[],"order_risk_info":[],"changed_info":[{"goods_list":[],"ewaybill_order_code":"ofxi0IELWCc-ao1mAldbPt9Z0qSShePHa8dCeyAaOi5kmI6kQjHXNxqTzqOlwynM2O1FyHaYXvJg","ewaybill_order_appid":"wx156e4b628fe3dea4"}]}
08-24 - 德邦快递是否支持“泡货特惠”?文档里没有这个产品类型,如果支持的话,枚举值是多少?
其他平台的接口,例如“菜鸟”接口是支持的,所以德邦是有这个产品类型的,需要确认视频号这边是否支持,以及code传多少。 [图片]
05-18 - 抽奖订单通过API拿不到订单数据了,是不支持了吗?
订单号:3722995394034143233 接口返回:{ "errcode": 100002, "errmsg": ", 当前商家不存在该订单,请检查order_id以及token是否正确 rid: 66fb57a5-626d6f16-686a908d" } 这种抽奖订单,不能通过API去拿了吗?如果不能的话, ISV这边是否有其他途径获取? [图片]
2024-10-01 - 有个未付款订单,推了一个订单已付款的消息麻烦看下是什么情况?
店铺:俄罗斯娃娃 订单号:3721808139381771264 在8月9号订单拍下时,不仅推了一个 channels_ec_order_new , 的消息,还推了一个 channels_ec_order_pay 的消息,2个消息都是08-09 13:32:08 推过来,但是这单一直都是未付款的订单,麻烦看下什么情况 tag : channels_ec_order_new , key : ["3721808139381771264"], content : {"fromUserName":"oA3ZD481sbuuJtl7l7SSF9qkXbAw","orderId":"3721808139381771264","createTime":"1723181528","pSellerId":"wxe1d2c88dbf85f868"} , return-info : {"messageId":"AC14024E0009776EC8DF2C1A6AECC104","mqResult":"{\"messageId\":\"AC14024E0009776EC8DF2C1A6AECC104\",\"topic\":\"wxsph-message\"}","success":true} tag : channels_ec_order_pay , key : ["3721808139381771264"], content : {"fromUserName":"oA3ZD481sbuuJtl7l7SSF9qkXbAw","orderId":"3721808139381771264","createTime":"1723181528","pSellerId":"wxe1d2c88dbf85f868"} , return-info : {"messageId":"AC14014A000A776EC8DF2C1A6B1717E7","mqResult":"{\"messageId\":\"AC14014A000A776EC8DF2C1A6B1717E7\",\"topic\":\"wxsph-message\"}","success":true}
2024-08-16 - 提交的问题看不到了?
一共三个提问,只显示2个,最新的提问不显示,已经过去十几个小时了。 [图片]
2024-08-15 - 取号时经常会遇到取号失败,过一会又能成功获取到。获取失败是什么原因导致的?如何避免?
失败时: {"delivery_id":"STO","ec_order_list":[{"ewaybill_order_appid":"wx41297630247a11a2","ewaybill_order_code":"ofHp2zHnITu13KUp5ujNn8n16Pemx5ZKyLzK6BtZ1EC5BjcEIdf_PUv1K-5IDWSNB5w0i4AvHEAA","goods_list":[{"good_count":1,"good_name":"2917胶原蛋白冰丝凉感防晒空调裤显瘦窄版直筒裤夏季新款","out_goods_info":"2917胶原蛋白冰丝凉感防晒空调裤显瘦窄版直筒裤夏季新款","out_sku_id":"","product_id":10000127550365,"sku_id":2433128281}]}],"ewaybill_acct_id":"6634236341","ewaybill_order_id":"3590677048181719043","receiver":{"address":"****","city":"佳木斯市","county":"前进区","mobile":"180****8176","name":"骆**","province":"黑龙江省"},"remark":"","sender":{"address":"城南西路298号水中花7楼","city":"金华市","county":"东阳市","mobile":"18072695951","name":"美云","province":"浙江省","street":""},"shop_id":"5009820066568","site_code":"322100","template_id":"single"} {"errcode":10025005,"errmsg":"电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 66bc4382-57fdec00-21cab314","delivery_error_msg":""} 成功时: {"delivery_id":"STO","ec_order_list":[{"ewaybill_order_appid":"wx41297630247a11a2","ewaybill_order_code":"ofHp2zHnITu13KUp5ujNn8n16Pemx5ZKyLzK6BtZ1EC5BjcEIdf_PUv1K-5IDWSNB5w0i4AvHEAA","goods_list":[{"good_count":1,"good_name":"2917胶原蛋白冰丝凉感防晒空调裤显瘦窄版直筒裤夏季新款","out_goods_info":"2917胶原蛋白冰丝凉感防晒空调裤显瘦窄版直筒裤夏季新款","out_sku_id":"","product_id":10000127550365,"sku_id":2433128281}]}],"ewaybill_acct_id":"6634236341","ewaybill_order_id":"3590677048181719043","receiver":{"address":"****","city":"佳木斯市","county":"前进区","mobile":"180****8176","name":"骆**","province":"黑龙江省"},"remark":"","sender":{"address":"城南西路298号水中花7楼","city":"金华市","county":"东阳市","mobile":"18072695951","name":"美云","province":"浙江省","street":""},"shop_id":"5009820066568","site_code":"322100","template_id":"single"} {"errcode":0,"errmsg":"ok","ewaybill_order_id":"3590677048181719043","waybill_id":"772030082069263","delivery_error_msg":"success","print_info":"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"}
2024-08-14 - 服务市场目前无法订购,提示无法加载支付二维码?
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2024-07-30