企业微信id全量升级后，使用发布的【unionid查询external_userid】接口,参数只填openid和unionid，请求响应OK，但是响应的external_userid_info为空,参数填openid，unionid和corpid则报84084错误，报文：{     "errcode": 84084,     "errmsg": "not followup user, hint: [1638325174252373984471416], from ip: 59.42.129.164, more info at https://open.work.weixin.qq.com/devtool/query?e=84084",     "external_userid_info": [] }

请求地址：https://qyapi.weixin.qq.com/cgi-bin/service/externalcontact/unionid_to_external_userid_3rd 接口响应是： {"errcode":610018,"errmsg":"openid and unionid belong to different wechat open platform accounts, hint: [1641811525075721910975913], from ip: 120.55.101.101, more info at https://open.work.weixin.qq.com/devtool/query?e=610018","external_userid_info":[]} 请求的unionid和openid是从小程序登录时候获取的，请问该错误是什么原因导致的？？有何解决方案？？