我认为的实现方式： 一条被动+一条客服 请问： 客服消息，的客服必须web网页在线？  如果不在线，是不是无法发送 客服消息了 是否还有其他方案实现？

https://developers.weixin.qq.com/doc/offiaccount/Custom_Menus/Creating_Custom-Defined_Menu.html 接口：https://api.weixin.qq.com/cgi-bin/menu/create?access_token= 两个创建的json 一个总是异常。另一个没问题 （这两个在 在线接口测试都没问题）我真的无语了 I/O exception (org.apache.http.NoHttpResponseException) caught when processing request to {s}->https://api.weixin.qq.com:443: The target server failed to respond Retrying request to {s}->https://api.weixin.qq.com:443 创建个菜单搞了一上午，我真的不想发帖！实在受不了了 报错的json: { "button": [{ "name": "我要下单", "sub_button": [{ "type": "miniprogram", "name": "行李", "url": "https://m.xxxx.com/#/", "appid": "xxx", "pagepath": "pages/transportLuggage/index/index" }, { "type": "click", "name": "名字1", "key": "sameDayArrival" }, { "type": "miniprogram", "name": "名字2", "url": "https://m.xxx.com/#/", "appid": "xxx", "pagepath": "pages/transportLuggage/index/harborOrder" }, { "type": "miniprogram", "name": "个人中心", "url": "https://m.xxx.com/#/", "appid": "xxx", "pagepath": "xxx" } ] }, { "name": "我要买", "sub_button": [{ "type": "miniprogram", "name": "当季热卖", "url": "xxx", "appid": "xxx", "pagepath": "xxx" }, { "type": "click", "name": "精选团购", "key": "FeaturedGroupBuying" }] }, { "name": "关于我们", "sub_button": [{ "type": "click", "name": "客服热线", "key": "xxx" }, { "type": "view", "name": "公司介绍", "url": "xxxx" }] } ] }

公众号api使用 接收普通消息 + 被动回复用户消息 之后，原来的自动回复失效了