你好，你的问题我们已收到，会进行跟进处理，请你留意回复，谢谢。 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
视频号商家保证金无法提现？视频号商家保证金无法提现！视频号商家保证金无法提现！我的待结算订单总有几十块钱就是不结算，问过客服说由于达人不认证账户导致无法结算，无法结算就无法退店让客服提供达人联系方式，拒绝提供！客服就让我一直等！达人那边就几单没有结算了！等到猴年马月去啊，有入住视频号的商家建议先看看我这个问题再决定要不要入驻
02-26你好，如有售后问题，辛苦按照指引发起售后申请，谢谢。 《视频号小店-【售后问题】申请指引》 https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/B6pJDN40P7Cd8V7U 辛苦填写以下信息，以便工作人员跟进处理你的问题，谢谢。 问题描述： 视频号小店ID/appid： 视频号昵称： 订单号： 诉求：
我已经私信刘兴亮老师了，帮忙提醒一下呢，不知道刘兴亮老师能不能看到呀？[图片]
02-26你好，请开发者根据文档自查，谢谢。 详细请查看：https://developers.weixin.qq.com/doc/channels/API/basics/getaccesstoken.html 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
视频号小店添加商品选的是全国包邮为什么还提示30元内的商品需要包邮，请在物流配送中重新选择运费模版？//问题：视频号小店添加商品选的是 全国包邮 为什么还提示 30元内的商品需要包邮，请在物流配送中重新选择运费模版？ //接口：添加运费模板-https://api.weixin.qq.com/channels/ec/merchant/addfreighttemplate { "返回": { "errcode": 0, "errmsg": "ok", "template_id": "330697610004" }, "请求": { "name": "全国包邮1105_20231223183625", "send_time": "SendTime_THREE_DAY", "valuation_type": "PIECE", "shipping_method": "CONDITION_FREE", "delivery_type": "EXPRESS", "is_default": false, "not_send_area": { "address_infos": [] }, "all_freight_calc_method": { "freight_calc_method_list": [{ "first_val_amount": 0, "first_price": 0, "second_val_amount": 0, "second_price": 0, "is_default": true }, { "first_val_amount": 5, "first_price": 0, "second_val_amount": 1, "second_price": 0, "is_default": false, "addressInfo": [{ "province_name": "北京市", "city_name": "", "county_name": "" }, { "province_name": "天津市", "city_name": "", "county_name": "" }, { "province_name": "河北省", "city_name": "", "county_name": "" }, { "province_name": "山西省", "city_name": "", "county_name": "" }, { "province_name": "内蒙古自治区", "city_name": "", "county_name": "" }, { "province_name": "山东省", "city_name": "", "county_name": "" }, { "province_name": "上海市", "city_name": "", "county_name": "" }, { "province_name": "江苏省", "city_name": "", "county_name": "" }, { "province_name": "浙江省", "city_name": "", "county_name": "" }, { "province_name": "安徽省", "city_name": "", "county_name": "" }, { "province_name": "江西省", "city_name": "", "county_name": "" }, { "province_name": "河南省", "city_name": "", "county_name": "" }, { "province_name": "湖北省", "city_name": "", "county_name": "" }, { "province_name": "湖南省", "city_name": "", "county_name": "" }, { "province_name": "福建省", "city_name": "", "county_name": "" }, { "province_name": "广东省", "city_name": "", "county_name": "" }, { "province_name": "广西壮族自治区", "city_name": "", "county_name": "" }, { "province_name": "海南省", "city_name": "", "county_name": "" }, { "province_name": "辽宁省", "city_name": "", "county_name": "" }, { "province_name": "吉林省", "city_name": "", "county_name": "" }, { "province_name": "黑龙江省", "city_name": "", "county_name": "" }, { "province_name": "重庆市", "city_name": "", "county_name": "" }, { "province_name": "四川省", "city_name": "", "county_name": "" }, { "province_name": "贵州省", "city_name": "", "county_name": "" }, { "province_name": "云南省", "city_name": "", "county_name": "" }, { "province_name": "西藏自治区", "city_name": "", "county_name": "" }, { "province_name": "陕西省", "city_name": "", "county_name": "" }, { "province_name": "甘肃省", "city_name": "", "county_name": "" }, { "province_name": "青海省", "city_name": "", "county_name": "" }, { "province_name": "宁夏回族自治区", "city_name": "", "county_name": "" }, { "province_name": "新疆维吾尔自治区", "city_name": "", "county_name": "" }, { "province_name": "台湾省", "city_name": "", "county_name": "" }, { "province_name": "香港特别行政区", "city_name": "", "county_name": "" }, { "province_name": "澳门特别行政区", "city_name": "", "county_name": "" }] }] }, "all_condition_free_detail": { "condition_free_detail_list": [{ "min_piece": 1, "min_amount": 0, "valuation_flag": 1, "amount_flag": 0, "addressInfo": [{ "province_name": "北京市", "city_name": "", "county_name": "" }, { "province_name": "天津市", "city_name": "", "county_name": "" }, { "province_name": "河北省", "city_name": "", "county_name": "" }, { "province_name": "山西省", "city_name": "", "county_name": "" }, { "province_name": "内蒙古自治区", "city_name": "", "county_name": "" }, { "province_name": "山东省", "city_name": "", "county_name": "" }, { "province_name": "上海市", "city_name": "", "county_name": "" }, { "province_name": "江苏省", "city_name": "", "county_name": "" }, { "province_name": "浙江省", "city_name": "", "county_name": "" }, { "province_name": "安徽省", "city_name": "", "county_name": "" }, { "province_name": "江西省", "city_name": "", "county_name": "" }, { "province_name": "河南省", "city_name": "", "county_name": "" }, { "province_name": "湖北省", "city_name": "", "county_name": "" }, { "province_name": "湖南省", "city_name": "", "county_name": "" }, { "province_name": "福建省", "city_name": "", "county_name": "" }, { "province_name": "广东省", "city_name": "", "county_name": "" }, { "province_name": "广西壮族自治区", "city_name": "", "county_name": "" }, { "province_name": "海南省", "city_name": "", "county_name": "" }, { "province_name": "辽宁省", "city_name": "", "county_name": "" }, { "province_name": "吉林省", "city_name": "", "county_name": "" }, { "province_name": "黑龙江省", "city_name": "", "county_name": "" }, { "province_name": "重庆市", "city_name": "", "county_name": "" }, { "province_name": "四川省", "city_name": "", "county_name": "" }, { "province_name": "贵州省", "city_name": "", "county_name": "" }, { "province_name": "云南省", "city_name": "", "county_name": "" }, { "province_name": "西藏自治区", "city_name": "", "county_name": "" }, { "province_name": "陕西省", "city_name": "", "county_name": "" }, { "province_name": "甘肃省", "city_name": "", "county_name": "" }, { "province_name": "青海省", "city_name": "", "county_name": "" }, { "province_name": "宁夏回族自治区", "city_name": "", "county_name": "" }, { "province_name": "新疆维吾尔自治区", "city_name": "", "county_name": "" }, { "province_name": "台湾省", "city_name": "", "county_name": "" }, { "province_name": "香港特别行政区", "city_name": "", "county_name": "" }, { "province_name": "澳门特别行政区", "city_name": "", "county_name": "" }] }] }, "address_info": { "province_name": "广东省" } } } //接口：添加商品-https://api.weixin.qq.com/channels/ec/product/add { "返回": "商品信息检查不通过, 30元内的商品需要包邮，请在物流配送中重新选择运费模版 rid: 6586b82b-3cfc6475-4c6b2349", "请求": { "out_product_id": "1105", "title": "韩系杠条纹女士中筒袜子女袜M-101002 /非质量问题不退不换", "head_imgs": ["https://mmecimage.cn/p/wxacd286f04fa2e5e2/HLOa48jyG-oo0cEhjMV3Qc37ezN5boFfKs9g2ifroJW1", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HEriksZoehH5rJNuCnkqggtbtvA50Mn0zIJ89yAT59aC", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HJSAbRQCbdUU9LwtATolD4i698VXe1DwATzhZ-VUAFNB", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HORl2p3yF9W4aq6SCXUa1LH-BjsxnJ7Y5O7A4JyFeSxC", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HEzQlDqyI8DiFBdqQfpzWp8RMBRB5LOg8cOuHq91qMEs", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HJEhQN1qnbQJFNDlHbj5U4kCQ-GydH1dSfTaFOkmXFnc", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HBTllaaZn6YTlluqwqHbgZvCECg4Ko7QEGAI_HjYpCVl", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HNxoJQZxHpch3-s5PTzLGFGG4Wtmzuf6MtmPtfxMRgpJ", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HAzEdpRM_syVjBcXJARAXa600Lpq-g9rkheb0T5vi-4t"], "desc_info": { "imgs": ["https://mmecimage.cn/p/wxacd286f04fa2e5e2/HKjlWo7DS8aXideWxxOZ-sqtlL93Gnp82jAzhCm4VEZo", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HKxAYvet83XIcx-X0-W5khNnYotE67TAUgLsRrC-Yt6Y", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HOLL5dfh6f3JOBOXEQDYuJqXCelwsP6wmn3AOAHGGg9J", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HFQX7tQlAL0mbmaYNDjrU3bzs4NHS5PVE8bhy6NJl-Pz", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HOHwzrKD-n6XrPNXFIKsNx3eESTwnmugNuq21VuJ8SiI", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HNQ3q1aPMnlFv5NIvX_k8nBs3IKGqilWVa7hSLma98Xp", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HEWJuDAH9v3bvHk7bhXtWDFFKv4CRljk7NkTUJxwZkWS", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HOKDDgTOc8hQda1RgrQezTgnpxEnqLS1NWsGrBdMdYWa", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HJIwchmMF1JjgJcjKq1Qf6FfcIMI8DnR0eA0MXJPUdHv", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HHDUiW7zrCETqRdTSwrQrzIQAMQjSRCC5pHIQovPduWb", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HOqYPS1Xy4byRMTDdIzDVmtDMqirqd-fXPzZljPe9tIk", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HPiqmUmw7DfH8MEVrsDZtG9SlHgAqhRC9cyv7RW7v_oV", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HAs3yT3z0FyiCKmaniyWUf1CCQxSuEZ3h97drBbHqj2U", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HAJTXA__mKq77I7w6fdgxdJ_xQ-M73XNAscyc9CnfZev", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HHU_YFpEerberqDXWCH0M7hJ-5GiRig0DX6ombTXKXCW", "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HBcF16NIoRRpSy6tZGbJ_ZAS9jpLx1cW2jwWPEm4RJGl"], "desc": "" }, "cats": [{ "cat_id": "6033" }, { "cat_id": "6034" }, { "cat_id": "6035" }], "attrs": [{ "attr_key": "品牌", "attr_value": "无" }, { "attr_key": "风格", "attr_value": "百搭风" }, { "attr_key": "材质", "attr_value": "棉" }], "express_info": { "template_id": "330697610004" }, "skus": [{ "out_sku_id": "7288", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HFCsI0RD0HJY5xI83Jm5meC8gSpHZH8OKvKAdl5pyDkE", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7288", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "黑底白杠" }] }, { "out_sku_id": "7289", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HIwYKFmDA4I3xPR-BRPnHL42H2DHZ4JSZFzmQvaFQFo_", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7289", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "米白底黑杠" }] }, { "out_sku_id": "7290", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HIqG3heBh_AhSWi_drCe2SKBEpbVnQUiNXQZZVPkbJNZ", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7290", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "深绿底白杠" }] }, { "out_sku_id": "7291", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HPskFOqocJylS0QzVJQ_Mvq928KO-BYMFTiWX7I-jWpJ", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7291", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "白底燕麦杠" }] }, { "out_sku_id": "7292", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HB3X7IMYRiWJM5kdnVCikI5B7ryIb4QDmBV2Qdo40OYN", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7292", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "卡其底白色杠" }] }, { "out_sku_id": "7293", "thumb_img": "https://mmecimage.cn/p/wxacd286f04fa2e5e2/HNOjoSr861fROCZvI0IlibCgw0bV57Ztc1N7Dl4AsB_j", "sale_price": 1900, "market_price": 4180, "stock_num": 0, "sku_code": "7293", "sku_attrs": [{ "attr_key": "颜色", "attr_value": "玫红底白杠" }] }] } }
02-22你好，请开发者根据文档自查，谢谢。 详细请查看：https://developers.weixin.qq.com/doc/channels/API/basics/getaccesstoken.html 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
视频号小店获取获取用户有效期为空？步骤还原： 首先用户购买后根据code回调跳转，然后我拿到code去登陆验证（可以调通但不知道为何openid是空的） 登陆验证接口可以调通如下图： [图片] 其次拿登陆验证成功的参数去调用户有效期接口： [图片] 为何返回的有效期是空的？会和登陆验证时候返回的openid是空的有关吗？如果有关为啥登陆验证会返回空的openid呢？
02-22您好，由于您的支付账户长时间未发生交易，已经停止订单生成及提现能力，请及时前往微信支付(http://pay.weixin.qq.com)进行处理，谢谢。 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
视频号店无法使用？视频号店无法使用 [图片] [图片] [图片]
02-22您好，如您需使用视频号橱窗关联店铺功能，可以注册【视频号小店】，进行视频号场景下的经营行为，感谢您的理解与支持！ 相关规则及指引： 《视频号小店准入资质规则》 https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/2DKKmNW7h44TwOeL 《视频号小店-【开店】指引》 https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/Koxn0qTlz0LdNfRW 官网规则网址：https://channels.weixin.qq.com/commerce/#/noticeList
视频号不能挂小程序？我的视频号已经认证了，为什么还不能挂小程序商店了
02-22你好，更多功能持续开放中，敬请期待，谢谢。 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
用户在视频号小店下单后，会短信提示吗？在没有接入三方服务的情况下，企业开通视频号小商店后，用户下单能设置短信提示吗？急 急 急
02-22你好，更多功能持续开放中，敬请期待，谢谢。 视频号团队推出视频号帐号【视频号卖货助手】，可以视频号进行搜索关注，更多功能指引，规则讲解等卖货知识将持续更新！
用户在视频号小店下单后，会短信提示吗？在没有接入三方服务的情况下，企业开通视频号小商店后，用户下单能设置短信提示吗？急 急 急
02-22你好，为了更好定位解决你的问题，辛苦提供以下信息，联系视频号小店官方客服（登录视频号小店后台https://channels.weixin.qq.com/shop-右上角「平台咨询」） 平台客服在线时间：每天9：00-21：00，感谢你的理解与支持！ 店铺名称： 视频号小店ID/appid： 视频号昵称： 问题描述： 录屏或截图：
视频号小店如何绑定主体不一的开放平台？通过关联主体是否能实现？
02-22您好，关于营业执照注销需结算资金问题，因执照主体资质已注销，导致支付侧会限制商户号的收、付及分账权限，请先至工商局将营业执照恢复至正常营业状态，恢复后再联系视频号小店官方客服（登录视频号小店后台https://channels.weixin.qq.com/shop-右上角「平台咨询」），若确认执照已恢复，会进行解除管控限制，解除后商户号权限将恢复正常，资金才可正常结算，谢谢。
我的营业执照注销，小店的先用后付订单一直不结算，这都过去几个月了，联系客服也解决不了？该怎么办营业执照注销导致视频号小店商户号异常资金冻结，店铺内有117个先用后付订单一直是未结算状态（后附明细订单编号），这些订单不结算，无法申请提取店铺保证金，货款也不能申请提现
02-22
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