您稍等,正在排查
ISV授权视频号小店调用订单详情接口api unauthorized错误?通过api_get_authorizer_info 这个接口获取的权限集ID,里面包含视频号权限集ID 131 ,但是调用订单详情接口还是报{"status":-1,"message":"api unauthorized rid: 666bb094-1c034bdf-18ae2326 ","error_code":48001} 视频号小店ID appid:wxe00b5c8991acd4fd 视频号昵称:雅格上美AQEACARMON
2024-06-19当前类目不支持先用后付,您把先用后付参数关掉就可以了。
添加商品为啥返回系统异常呢?调用product/add添加商品返回:{"errcode":-1,"errmsg":"system error rid: 667151b0-65a9462b-6a120e74","rid":"667151b0-65a9462b-6a120e74"}
2024-06-18你好,为了更好解决你的问题,请联系视频号小店官方客服(登录视频号小店后台https://channels.weixin.qq.com/shop-右上角「平台咨询」) 平台客服在线时间:每天9:00-21:00,感谢你的理解与支持!
视频号顺丰快递是否支持“电商微小件“产品类型?视频号顺丰快递是否支持“电商微小件“产品类型?
2024-06-18您好,我们正在为您排查问题,请您稍等,感谢谅解
已注销的店铺还是能够刷新授权成功如何失败?用户小店id:wx18eaa8d4b67877f8,店铺已经注销,但是目前系统任务还是能够刷新店铺授权成功,导致一些监测任务总是监测到这个店铺下业务有异常,能否改为已注销的不再允许刷新授权?
2024-06-18你好,为了更好解决你的问题,请联系视频号小店官方客服(登录视频号小店后台https://channels.weixin.qq.com/shop-右上角「平台咨询」) 平台客服在线时间:每天9:00-21:00,感谢你的理解与支持!
想开视频小商店?无法注册? [图片]
2024-06-18您好,请参考更新商品文档https://developers.weixin.qq.com/doc/channels/API/product/update.html
更新商品接口出错,商品参数attrs缺少必填项?入参:{"skus":[{"out_sku_id":"3279358271","stock_num":50,"sku_id":"2349247816","sale_price":7500,"market_price":9900,"thumb_img":"https://mmecimage.cn/p/wxb93df0665f8e302e/HFLNw5Vkay_jQ11XieyXuGaX0xE5_m3h4p0qnn34T3tW","sku_attrs":[{"attr_value":"黑色","attr_key":"颜色"},{"attr_value":"均码(长102cm 宽1.6cm)","attr_key":"尺码"}]},{"out_sku_id":"3279358272","stock_num":50,"sku_id":"2349298239","sale_price":7500,"market_price":9900,"thumb_img":"https://mmecimage.cn/p/wxb93df0665f8e302e/HP8uAQiHi6at6a7_J3B0IOi1o9qR9Xe4RFCnHJI0dXZe","sku_attrs":[{"attr_value":"灰咖色","attr_key":"颜色"},{"attr_value":"均码(长102cm 宽1.6cm)","attr_key":"尺码"}]},{"out_sku_id":"3279358273","stock_num":138,"sku_id":"2349241847","sale_price":7500,"market_price":9900,"thumb_img":"https://mmecimage.cn/p/wxb93df0665f8e302e/HCIsx-uGssIBsrce5tw-a75Es7wFG25zj9S9muc2Uv3a","sku_attrs":[{"attr_value":"白色","attr_key":"颜色"},{"attr_value":"均码(长102cm 宽1.6cm)","attr_key":"尺码"}]},{"out_sku_id":"3279358274","stock_num":200,"sku_id":"2349286638","sale_price":7500,"market_price":9900,"thumb_img":"https://mmecimage.cn/p/wxb93df0665f8e302e/HL74iCFbhzhH57KhxnUKyiBgfdqedFukjzZjaDHm_It5","sku_attrs":[{"attr_value":"蓝色","attr_key":"颜色"},{"attr_value":"均码(长102cm 宽1.6cm)","attr_key":"尺码"}]}],"after_sale_info":{"after_sale_address_id":27720684002},"desc_info":{"imgs":["https://mmecimage.cn/p/wxb93df0665f8e302e/HD5D8aFI46XQMY9wL676h4NwzWZUucCXqq6vcSPWe-TS","https://mmecimage.cn/p/wxb93df0665f8e302e/HC3NpwbFciNrilHLjsBHpxqMFLpzJas_OAfYo7VVifUd","https://mmecimage.cn/p/wxb93df0665f8e302e/HLI0Buhma1kbB36KSUIsSCHH-5a4qS78taXLAjxQTuoe","https://mmecimage.cn/p/wxb93df0665f8e302e/HCz62wtP0qcngssn_lz16tOGjgTBQKX7J4e1A5swr-cU","https://mmecimage.cn/p/wxb93df0665f8e302e/HFk5b8yCTAmwkqdbxvKdody2SOhxiriCzI3HgM5VqTjT","https://mmecimage.cn/p/wxb93df0665f8e302e/HKt0-JfTCv3MIShLjUaiPTh-i5prqSvDbRKryr5jUP4n","https://mmecimage.cn/p/wxb93df0665f8e302e/HGVztXfSB_R-5Idir3hAAQ7Z2cAoql9JNZCIuQj3WeIr","https://mmecimage.cn/p/wxb93df0665f8e302e/HEseLdn2VXUcsxcR-rDr94-osX6EBJoDX6tVmmexKjtt","https://mmecimage.cn/p/wxb93df0665f8e302e/HMEnKkOWsWlQZtAkHVtZTpdIqaQy4OaRDvWd_kvmffL4","https://mmecimage.cn/p/wxb93df0665f8e302e/HGZ4xZBGXyvytEbw4ayzDDDWC2JWzkx-i8b5retS_Ccn","https://mmecimage.cn/p/wxb93df0665f8e302e/HPoguD0yHwuEJiQocCIYrMFYOgh3gErnpjqitSBbTzzt","https://mmecimage.cn/p/wxb93df0665f8e302e/HOkbPY6DpY6RDFMG4Rsfw17jk81k3-sO0Me-UO4_l_ok","https://mmecimage.cn/p/wxb93df0665f8e302e/HEQNbe0nLjahGFlELLX30EX8Mg7voltfFz6XZIoK5CcT","https://mmecimage.cn/p/wxb93df0665f8e302e/HELa_LkNu44T_3lt7VmtnS-XLiFBm0MDW1_GycwQRNQQ","https://mmecimage.cn/p/wxb93df0665f8e302e/HMhw-F5pvEQ-RS81X97rD7aVu7ktAHoMcz308h2Xixj_","https://mmecimage.cn/p/wxb93df0665f8e302e/HH2cH3BTAu3yqd7N_ygpmUAN6ZDnBsdWKFz74OUPFjeR"]},"extra_service":{"seven_day_return":1,"pay_after_use":0,"freight_insurance":1},"express_info":{"weight":330,"template_id":"405373988004"},"title":"【宠粉】之文娜尔 小禾进口牛皮种子扣皮带女士腰带 2307130-ZB 10821238","attrs":[{"attr_value":"之文娜尔","attr_key":"品牌"},{"attr_value":"黑色、灰咖色、白色、蓝色","attr_key":"颜色"},{"attr_value":"休闲风","attr_key":"风格"},{"attr_value":"二层牛皮","attr_key":"主体材质"},{"attr_value":"光面","attr_key":"细节/工艺/流行元素"}],"brand_id":"2100000000","qualifications":[],"deliver_method":0,"cats":[{"cat_id":"6831"},{"cat_id":"6854"},{"cat_id":"6855"}],"product_id":"10000133174530","out_product_id":"325511452","listing":1,"head_imgs":["https://mmecimage.cn/p/wxb93df0665f8e302e/HFXyGmpNIBnVkiWnq6LJXWs_5Md3yG9TGFHpHupDDE_a","https://mmecimage.cn/p/wxb93df0665f8e302e/HLtMdgb4zy75wj3mPj-KKDhllJu55IhuqV2KGZuTs1ZM","https://mmecimage.cn/p/wxb93df0665f8e302e/HDuAHXCq2znZxuu4HubgCvOVOCBWKt2A6Bx1cJzEW0JV","https://mmecimage.cn/p/wxb93df0665f8e302e/HF4QfKmasluqyA_iu-_H_OmkwLFWtQA1k1AIhRDwtORU","https://mmecimage.cn/p/wxb93df0665f8e302e/HH1-gTCmVfDOYzYYaTO_244dzf4AgZg2N66_MC5BAH4W"]} 出参 {"errcode":10020097,"errmsg":"商品参数attrs缺少必填项,具体参考文档[获取类目信息]中的字段attr.product_attr_list[] rid: 6670f0c3-414a9e11-4316f287"} 三级类目下要求的必填商品参数全部都传了,更新商品报错
2024-06-18您好,接口失败原因为 请求外部运力的接口耗时太长。稍后重试就好。
system error rid: 6670f36b-0dd69252-07487750?请求 /logistics/ewaybill/biz/account/这个接口失败 麻烦 帮忙看下 返回:{"errcode":-1,"errmsg":"system error rid: 6670f36b-0dd69252-07487750"}
2024-06-18好的,我们正在排查,请您稍等,感谢您的谅解
订单是谁发货的?订单:3719950648823386112 ,订单接口返回的报文显示发货时间5.21号9:22。 用户说是用万里牛ERP发货的,但我看我们系统操作日志 2024-05-21 09:21:29 才获取面单,还没有到发货的节点, 辛苦看下这个订单是怎么发货的,是商家在后台发的还是万里牛ERP发的,还是其他软件发的?
2024-06-18您好,系统目前正在升级中,所以暂时无法接入
视频号交易组件填写存在异常?视频号交易组件填写存在异常, [图片][图片]
2024-06-18您好,并不是所有的商品都必须选择七天无理由退货,只是该类目("errcode":10020108,"errmsg")下的商品必须选择“七天无理由退货”或者“七天无理由退货(定制商品除外)”
请问下现在添加商品七天无理由退货字段是必填项了么?今天开始,调接口 /channels/ec/product/add时,返回 {"errcode":10020108,"errmsg":"该类目下的商品必须支持“七天无理由退货”或者“七天无理由退货(定制商品除外)”"} 我们用相同的分类,新增或者更新部分商品又能成功,是在灰度么?还是触发了什么条件
2024-06-18